Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Good central location
Friendly host and staff
Cons:
Cleanliness issues
Misleading photos

Categories

Cleanliness
8.14
Multiple mentions of unclean conditions in apartment with specific issues noted.
Service
10
Host was friendly and helpful, although some complaints about lack of communication.
Location
10
Consistently praised for its central and convenient location.
Room Quality
9.14
Generally good but several complaints about sizing and maintenance.
Amenities
9.64
Provision of basic amenities, but some missing items affected the stay.
Value for Money
8.64
Some reviewers feel the price was too high given the overall condition and issues.
Food and Beverage
9.64
Breakfast received mixed reviews, ranging from basic to insufficient.
Overall Experience
10
Positive reviews mainly focused on location and service, despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:35

Property Description

Luxurious Family Suites in the Heart of Cairo

Modern Amenities and Services
Experience the convenience of a fully equipped kitchen, flat-screen TV with streaming services, and a cozy fireplace.

Delicious Dining Options
Enjoy a variety of breakfast choices including fresh pastries and juice daily at our à la carte restaurant. Don't miss out on the coffee shop and minimarket on-site.

Explore Cairo with Ease
Take advantage of sightseeing tours, bicycle rentals, and car rental services available nearby. Book your stay at family suites cairo downtown for a memorable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

9.4
Based on 81 reviews
Cleanliness: 8.14
Service: 10
Location: 10
Room Quality: 9.14
Amenities: 9.64
Value for Money: 8.64
Food and Beverage: 9.64
Overall Experience: 10
M
maxime extended_group fr
1
je me suis fait pirater mon compte
Pros:

l'emplacement

Cons:

j'ia dû montrer mon compte booking via mon smartphone à l'hote, depuis mon compte booking a été piraté et bloqué

2026-03-13 via Nuitee
Y
YUHSIANG extended_group tw
10
Pros:

地點很不錯,附近吃東西方便,住宿有洗衣機,廚房,生活機能不錯

2026-03-03 via Nuitee
M
Mora couple cl
10
Pros:

En realidad me.gusto mucho tener todo lo que se dijo que habría

2026-02-28 via Nuitee
A
Andreas extended_group de
1
2026-02-25 via Nuitee
B
Bjorn solo_traveller nl
10
Locatie is goed, personeel is erg vriendelijk en behulpzaam.
Pros:

Het appartement is goed en netjes. De entree en het gebouw oogt wat minder maar van binnen is het appartement prima.

2026-02-23 via Nuitee
M
milan solo_traveller sk
10
Pros:

The location was the only possitive thing

2026-02-22 via Nuitee
M
MARINE family_with_children fr
10
2026-02-22 via Nuitee
L
LINDSEY solo_traveller tw
10
Pros:

The property is in a convenient location with lots of shops and close to old Egyptian museum. The owner is nice and will meet you there to help you get to the place.

2026-02-08 via Nuitee
G
Gómez Cabaleiro extended_group es
10
Pros:

Buena ubicación y un apartamento muy cómodo!

2026-01-30 via Nuitee
M
Mohammed family_with_children my
10
2026-01-30 via Nuitee
A
Ahmed extended_group eg
9
2026-01-29 via Nuitee
S
Sefer extended_group tr
10
Pros:

It was graet stay with this people in this falt i i will back to them again
good breakfast

2026-01-24 via Nuitee
Y
yasemin solo_traveller tr
10
Berbat
Pros:

Daire ile ilglenen Saif isimli çalışan çok yardımseverdi, dairenin konumu çok merkeziydi

2026-01-22 via Nuitee
B
Benjamin family_with_children ca
10
2026-01-19 via Nuitee
R
Raul family_with_children ch
1
Terrible experience – completely different apartment, very dirty, and no support from the host
Pros:

Nothing. It was really a terrible experience.

Cons:

Terrible experience – completely different apartment and very dirty. When we arrived, the host told us the apartment we booked “had a problem” and gave us another one. It turned out to be completely different from the photos. It was filthy everywhere — the beds were dirty, with hairs and even a used tissue with blood in one of them. The kitchen and the bathroom were also dirty and clearly not cleaned before our arrival. The building was in awful condition, and the apartment was on the 8th floor, totally isolated. We tried to contact the host, but he disappeared and was offline all night, so if anything had happened, we would have been completely alone. We only stayed one night because we arrived late and left first thing the next morning. No refund, no apology, nothing. Absolutely unacceptable — do not book this place.

2026-01-19 via Nuitee
J
Jayde solo_traveller nz
10
2026-01-19 via Nuitee
J
Jaimie family_with_children gb
10
Pros:

good place

2026-01-17 via Nuitee
K
Kathrin solo_traveller de
10
Pros:

Gutes Einchecken.

2026-01-17 via Nuitee
D
Diego family_with_children ec
3
Pros:

Location.

Cons:

The building was really old and the elevators were scary with high falling risk. The toilette was broken, not enough towels for the party detailed on the reservation and was dirty when we arrive. The breakfast was delivered in bags only the first morning. During the booking process was never specified about the payment method… I paid by card and an additional fee was charged.

2026-01-16 via Nuitee
H
Hanaa extended_group sa
10
2026-01-10 via Nuitee