Hotel Suites Jazmín Acapulco

Hotels
6.8 (95 reviews)
Vicente Yáñez Pinzón 274 – 276 Fraccionamiento Magallanes Zona Dorada , Acapulco , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Good breakfast
Cons:
Cleanliness issues
Poor maintenance in rooms

Categories

Cleanliness
5.55
There are mentions of dirty utensils and bad maintenance in rooms.
Service
7.55
Staff are mentioned as attentive but the service had inconsistencies.
Location
9.05
Many reviews praised the excellent location.
Room Quality
5.55
Multiple complaints about small, poorly maintained rooms.
Amenities
6.05
Some amenities were mentioned positively like pools, but there were several issues.
Value for Money
6.05
Value varies with some highlights, but overall dissatisfaction noted.
Food and Beverage
8.05
Breakfast received positive comments, viewed as a highlight.
Overall Experience
6.55
Mixed reviews led to an average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:01

Property Description

Convenient Location in Acapulco

Relaxing Amenities

Nearby Beaches and Airport

Book your stay at Hotel Suites Jazmín Acapulco for a perfect blend of comfort and convenience. Enjoy air-conditioned rooms, an outdoor pool, free WiFi, and a terrace during your stay. Indulge in room service and take advantage of the 24-hour front desk. The in-house restaurant and bar provide delicious dining options and a place to unwind. With private bathrooms, balconies, and city views available, the rooms cater to your needs. Explore Hornos and Hornitos Beach just 400 meters away, along with Condesa Beach at 500 meters. Plus, being only 19 km from General Juan N Alvarez International Airport, your travels are made easy.

Important information:

Please note that the buffet breakfast is only available on Friday, Saturday and Sunday.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for MXN 250 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.8
Based on 95 reviews
Cleanliness: 5.55
Service: 7.55
Location: 9.05
Room Quality: 5.55
Amenities: 6.05
Value for Money: 6.05
Food and Beverage: 8.05
Overall Experience: 6.55
A
Aranda • family_with_children • mx
8
Pros:

Cuenta con estufa, refrigerador, trastes, comedor y sala, un buen lugar para pasarla en familia ya que pueden convivir.

Cons:

Hace falta mantenimiento a las instalaciones hay ventiladores en mal estado, así como apagadores viejos

2026-04-03 • via Nuitee
B
Benitez • family_with_children • mx
9
2026-04-02 • via Nuitee
G
Guillermo • couple • mx
9
Bien
Pros:

La cercanía a la Playa / centro y centros comerciales

Cons:

El ruido del aire acondicionado

2026-04-01 • via Nuitee
A
America Malinali • solo_traveller • mx
1
Pros:

Nada

Cons:

Las instalaciones

2026-03-31 • via Nuitee
M
Maria De Lourdes • couple • mx
10
Instalaciones .
Pros:

La ubicación

Cons:

La falta de remodelacion, porque parece como que se quedo en los ochentas
El baño no es tan cómodo, ya que en la regadera no hay en donde colocar el jabón y el shampoo por los espacios.

2026-03-30 • via Nuitee
G
Garduño • family_with_children • mx
9
2026-03-26 • via Nuitee
M
Minerva Izchel • family_with_children • mx
7
2026-03-24 • via Nuitee
G
Garduño • family_with_children • mx
9
Cons:

El personal de recepción, se tardó para dar mis habitaciones y de mala gana. Quién nos mostró habitaciones muy bien.

2026-03-23 • via Nuitee
L
Lojero • extended_group • mx
8
Pros:

La ubicación

Cons:

Que la puerta de entrada de la torre 2 siempre está habierta nunca en ese lugar hubo ninguna persona en esa recepción la persona que nos llevó a la habitación muy poco amable el sillón que estaba dentro de la habitación muy sucio y manchado

2026-03-21 • via Nuitee
A
arayetzi1 • couple • mx
9
Pros:

Tranquilidad, higiene, personal amable. Céntrico y a pasos de la playa.

Cons:

Wifi nunca agarro
La smart no dejo abrir jamás Netflix para poner mi cuenta

2026-03-21 • via Nuitee
P
Pedro • family_with_children • mx
1
Pros:

Nada

Cons:

La música a alro volumen del bar que se encuentra a lado del hotel no deja descansar

2026-03-21 • via Nuitee
E
Edgar • couple • mx
8
2026-03-20 • via Nuitee
L
Luis Alberto • couple • mx
10
muy buena
Pros:

el aire acondicionado de la habitación que se me dio solo lo pudo configurar el señor de la recepción, cuando yo lo intente, nunca enfrio

Cons:

el aire acondicionado de mi habitacion, aunque fue facil de usar, el aire acondicionado nunca enfrio y el abanico de la habitacion tampoco funcionaba

2026-03-19 • via Nuitee
V
Valdez • couple • mx
9
2026-03-19 • via Nuitee
P
Pedro Edmundo • family_with_children • mx
8
Pros:

La ubicación y la atención del personal

Cons:

La alberca no estaba limpia

2026-03-18 • via Nuitee
R
Rogelio Gabriel • family_with_children • mx
1
Me sentí robado
Pros:

Nada

Cons:

Que no era el que me habían ofrecido y además me cobraron el estacionamiento

2026-03-17 • via Nuitee
J
JESUS • family_with_children • mx
5
AL MENOS TENIAMOS UN LUGAR PARA DORMIR
Pros:

LO CÉNTRICO

Cons:

AIRE ACONDICIONADO RUIDOSA
MUEBLES VIEJOS
CAMAS QUE YA NO SE USAN EN HOTELES

2026-03-17 • via Nuitee
M
MikelRed • couple • mx
10
Pros:

La tranquilidad.

2026-03-16 • via Nuitee
V
VICTOR • extended_group • mx
8
2026-03-11 • via Nuitee
L
Luis Adolfo • family_with_children • mx
8
Agradable
2026-03-10 • via Nuitee