Mpatsa Quest Hotels

Hotels
2 (1 reviews)
Mkango Ring Road, Area 43 Lilongwe , Lilongwe , mw
mpatsaquesthotels43@gmail.com

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Hot tub/Jacuzzi
Non-smoking throughout
Front desk (limited hours)
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Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Comfortable rooms
Cons:
Service quality issues
Amenities concerns
Value for money discrepancies

Categories

Cleanliness
7.2
Overall, guests mentioned the hotel's cleanliness, with some highlighting clean facilities.
Service
6.9
While some guests appreciated the friendly staff, others reported issues with the service quality and response.
Location
8.8
The hotel's location near Lilongwe International airport and in a quiet, secure area was a standout feature for many guests.
Room Quality
7.4
Guests generally found the rooms to be comfortable, but there were occasional complaints about maintenance issues and lack of amenities.
Amenities
6.8
Mixed feedback was provided regarding the amenities, with some guests appreciating clean facilities, while others mentioned issues with water pressure and hot water availability.
Value for Money
6.8
Guests had varied opinions on the value for money, with some finding the hotel to be budget-friendly, while others expected more services for the price.
Food and Beverage
6.8
The breakfast received mixed reviews, with some guests suggesting improvements in the variety and quality of food options.
Overall Experience
8.4
Despite some shortcomings, most guests had a positive overall experience and appreciated the hotel's family-friendly and secure environment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 10:24

Property Description

Convenient Location
Nestled in Lilongwe with key attractions like World War I & II Memorial Tower and National Herbarium & Botanic Gardens of Malawi just a short distance away.

Modern Amenities
Enjoy free WiFi, room service, and 24-hour front desk assistance during your stay at Mpatsa Quest Hotels.

Relaxing Environment
Unwind in our garden, dine at the on-site restaurant, or sip a drink at the bar to make the most of your stay.

Contact us to book your stay and experience comfort and convenience in Lilongwe.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

2
Based on 1 reviews
Cleanliness: 7.2
Service: 6.9
Location: 8.8
Room Quality: 7.4
Amenities: 6.8
Value for Money: 6.8
Food and Beverage: 6.8
Overall Experience: 8.4
C
Celia
2
Pros:

This hotel is closed and has ceased trading. When we arrived it was closed up and a local lady said it was closed down. I’m still waiting for a refund from Hotels.com.
Don’t book this hotel.

2025-06-02 • via Nuitee