Ccapac Inka Ollanta Casa Museo

Hotels
9.2 (193 reviews)
San Isidro Ollantaytambo Cusco , Ollantaytambo , pe

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Exceptional service
Good breakfast
Great location
Cons:
Noise issues
Room quality concerns
Hot water problems

Categories

Cleanliness
9.03
Overall clean with minor concerns; some rooms appeared outdated.
Service
10
Exceptional service, especially noted in handling guest emergencies.
Location
9.5
Great location near ruins and market, but some areas of the town are less appealing.
Room Quality
8.54
Rooms need renovation; some had issues with noise and amenities.
Amenities
8.49
Basic amenities available but with some issues reported (like hot water).
Value for Money
9.52
Good value considering service and location despite some room issues.
Food and Beverage
9.48
Breakfast was good; overall food quality positively noted.
Overall Experience
9.03
Mixed feelings with excellent staff but some significant noise and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:33

Property Description

Charming Boutique Hotel with Mountain Views

Unique Room Decor
Experience vibrant rooms with pop décor and stunning mountain views from balconies. Enjoy the fresh lilly bouquets and modern amenities like en suite bathrooms and heating.

Culinary Delights
Indulge in an American breakfast and savor regional cuisine and tropical cocktails at the on-site restaurant and bar. Don't miss the complimentary 24-hour tea and coffee service.

Convenient Services
Take advantage of guided tours, transfers to Cuzco city, and a short walk to the historical Ollantaytambo ruins. Benefit from free Wi-Fi, complimentary parking, and the option for a box lunch during early morning hours.

Book now to experience the charm and convenience of Ccapac Inka Ollanta!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 193 reviews
Cleanliness: 9.03
Service: 10
Location: 9.5
Room Quality: 8.54
Amenities: 8.49
Value for Money: 9.52
Food and Beverage: 9.48
Overall Experience: 9.03
E
Edison family_with_children br
4
Pros:

A localização é excelente. A equipe é atenciosa e o café da manhã é bom.

Cons:

A água da banheira do nosso quarto vazou pela parede lateral, molhando todo o quarto e parte de nossas malas. Um grave problema na tubulação. Fomos alocados a outro quarto, muito velho, com aquecedor que funcionava mal e com camas e travesseiros desconfortáveis. Não havia banheira, apenas um chuveiro muto velho. No dia seguinte de manhã, não havia luz no hotel e a água não tinha pressão suficiente para chegar ao terceiro piso. Tivemos que usar um apartamento no piso inferior, que não tinha toalhas. Fomos informados que a falta de luz era um problema geral, que afetava várias cidades da região, mas, quando caminhamos pelo centro, não percebemos esse problema. Apesar da cordialidade da equipe, o hotel tem graves problemas de manutenção e creio que a avaliação atual na plataforma não esteja condizente com as condições atuais de oferta do serviço de hospedagem. A pessoa responsável pelo atendimento nos ressarciu uma parte dos valores de hospedagem, mas isso não compensa o transtorno com tempo perdido trocando de quarto e com as malas molhadas.

2026-07-16 via Nuitee
S
Simon couple ch
8
2026-07-15 via Nuitee
D
Danielle solo_traveller br
10
Pros:

Hotel excelente, a moça que nos atendeu foi muito simpática. Café da manhã delicioso, até prepararam um box de lanche para levarmos na viagem de trem até Machu Pichu. Estacionamento seguro, deixamos o carro no hotel e fomos a pé até a praça, centro e Estação de Trem. Super recomendo.

2026-07-12 via Nuitee
T
Thomas solo_traveller be
10
2026-07-12 via Nuitee
J
Jacek solo_traveller pl
7
Pros:

Lokalizacja

Cons:

Trochę czuć było kanalicje w pokoju.
Nie było szamponu w łazience.
Słabe okna na zewnątrz

2026-07-10 via Nuitee
M
Marine couple fr
7
2026-07-10 via Nuitee
J
Janusz couple pl
9
2026-07-07 via Nuitee
W
Whitney solo_traveller us
10
Pros:

Absolutely the loveliest hosts and stunning decor. Great breakfast!

2026-07-05 via Nuitee
A
Ariela family_with_children cl
9
Pros:

Personal muy amable, buen desayuno.

2026-07-02 via Nuitee
P
paul solo_traveller gb
9
2026-07-01 via Nuitee
A
Andrei family_with_children se
10
Pros:

Mycket unikt

Cons:

Ligger en bit ifrån tåget

2026-06-19 via Nuitee
D
Diogo Figueiredo solo_traveller pt
10
Pros:

Everything is impeccable. The room is clean, airy and well presented. As I wasn't feeling well, my breakfast was improvised one of the days of my stay and the hosts were graceful.

Cons:

The hotel sits outside of town which isn't a problem as it is quite close, just something to consider. More than 20mins from the train station if going to Machu Picchu.

2026-06-16 via Nuitee
S
Shu Sum solo_traveller hk
9
2026-06-07 via Nuitee
D
Droeschka solo_traveller nl
10
Perfect place
Pros:

Very friendly staff, the bed was really nice, i felt like a royalty. My room had a beautifull view.

2026-06-06 via Nuitee
J
Joshi solo_traveller nl
10
Fijne plek!
Pros:

Ruime kamer en vriendelijk en behulpzame eigenaren

Cons:

De eerste kamer had tapijt. Tweede kamer laminaat en dat was hygiënischer.

2026-06-06 via Nuitee
T
Terry solo_traveller nz
9
Comfortable. I would recommend it.
Pros:

Friendly staff. Accommodation with spacious indoor and outdoor areas. Clean and comfortable. Nice breakfast. A short walk to the centre of town.

Cons:

There was nothing I did not like.

2026-06-03 via Nuitee
J
John solo_traveller nz
10
Pros:

Fantastic accommodation, helpful and friendly family who ran it. They helped by also organising transfers and a tour. Good and plentiful breakfast

Cons:

-

2026-06-03 via Nuitee
M
myrtha solo_traveller pe
10
Staff was very efficient. I will recommend this place.
2026-06-02 via Nuitee
J
Janice couple gb
4
Not worth the price
Pros:

The property is well decorated and the family that run it are very kind. They try their best to help! We didn’t mind the distance (7-8 min walk) into the main square as it separates us from the busy centre, noise and traffic.

Cons:

Dated rooms, missing basics like a mirror, and mould in our first room meant we had to request a move — only to end up next to the breakfast area, with early morning noise and a doorbell or ringtone waking us daily. Despite paying extra for a larger room, the space wasn’t noticeably bigger. The shower was hit and miss with hot water, and at checkout we were charged more for laundry than the 10 soles per kilo we’d been quoted. Overall the property doesn’t justify the price. Wouldn’t return.

2026-06-02 via Nuitee
A
Anne-Katrin couple de
9
Sehr Service orientierte Gastgeber und ein tolles Frühstück
Pros:

So viele Terrassen
Wäsche konnte man aufhängen
Sicher da von außen nur mit Klingel Einlass gab
Ruhig
Warmes Wasser

Cons:

Etwas weit zu laufen zur Plaza de Armas dafür nah am haupttempel

2026-05-24 via Nuitee