Hotel Casa Agustina

Hotels
8.1 (1233 reviews)
calle san aguntin calle 36 #6-46 barrio centro historico , Cartagena de Indias , co

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Safety deposit box
Tour desk
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Noise issues

Categories

Cleanliness
7.91
Property was very clean, but some rooms had issues with temperature control.
Service
8.38
Staff are described as friendly and helpful throughout multiple reviews.
Location
8.92
The location is consistently praised as amazing and central.
Room Quality
7.37
Some rooms are mentioned as tiny or lacking proper amenities.
Amenities
7.9
Amenities were satisfactory, though some complained about the lack of AC in reception.
Value for Money
8.06
Generally seen as good value, though some noted the higher price.
Food and Beverage
7.91
Breakfast options are not specifically mentioned, leaving a standard rating.
Overall Experience
8.38
Many guests expressed overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:49

Property Description

Convenient Location in Cartagena de Indias
Hotel Casa Agustina, located in the heart of Cartagena de Indias, offers a perfect blend of comfort and convenience for your stay.

Comfortable Accommodation with Modern Amenities
Each unit at the hotel is designed to provide a relaxing experience, featuring a private bathroom with free toiletries, a TV, and air conditioning. Some rooms even offer a balcony for you to enjoy the view.

Close Proximity to Key Attractions
Explore Cartagena with ease as the hotel is near popular landmarks such as Marbella Beach, Bocagrande Beach, and San Felipe de Barajas Castle. Don't miss the chance to visit Palace of the Inquisition, Bolivar Park, and Cartagena's Gold Museum.

Book your stay at Hotel Casa Agustina for a memorable experience in Cartagena de Indias.

Important information:

The single rooms of this property do not have windows.

Guests can use the breakfast at the nearby 164 feet away.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 1233 reviews
Cleanliness: 7.91
Service: 8.38
Location: 8.92
Room Quality: 7.37
Amenities: 7.9
Value for Money: 8.06
Food and Beverage: 7.91
Overall Experience: 8.38
J
J solo_traveller us
8
Pros:

Location Balcony

Cons:

Bathroom as small as on an airplane. Room was tiny.Lots of steps 17 to reach the reception. No breakfast as advertised on booking for $7.

2026-04-17 via Nuitee
B
Brenda couple pe
10
2026-04-17 via Nuitee
J
JANAINA solo_traveller br
8
Excelente custo benefício
Pros:

Quartos limpos com água quente, ferro e secador de cabelo, camas confortáveis

Cons:

Banheiro muito pequeno

2026-04-16 via Nuitee
S
Sam solo_traveller gb
10
2026-04-16 via Nuitee
P
Patricia Marcela couple co
6
Si pero no ☹️
Pros:

La ubicación del hotel es lo mejor.

Cons:

Las instalaciones y la estructura del hotel están algo descuidadas. Se nota la falta de mantenimiento.

2026-04-13 via Nuitee
R
renata solo_traveller br
10
Muito bom!
Pros:

Localização excelente

2026-04-13 via Nuitee
R
raquel couple es
9
Pros:

Está en pleno centro de Salento, el colchón es cómodo y la gente es muy amable

Cons:

No hay mucho espacio para dejar las cosas

2026-04-12 via Nuitee
C
Coutinho solo_traveller br
10
2026-04-12 via Nuitee
A
Ana couple pt
7
Bom.
Pros:

Localização perfeita e funcionários prestáveis.
Ar condicionado funciona muito bem no quarto.

Cons:

O quarto precisa de um melhoramento. Nota-se que as áreas comuns do hotel estão modernizadas e os quartos não acompanham.

2026-04-12 via Nuitee
A
Andra Elena couple ro
6
Pros:

The location is in the city center, which is very convenient as it is close to shops and restaurants. We also appreciated that they kept our luggage after check-out.

Cons:

The room was quite small and in need of some renovation. The internet was not working during our stay, and although we asked for assistance, the staff initially insisted there was no issue. It was only the next day that they realized the problem, at least in the area where our room was located.
Also, the water pressure in the shower was quite low.

2026-04-10 via Nuitee
R
Röthl couple at
7
2026-04-10 via Nuitee
M
Martin couple co
4
Primera y última vez...
Pros:

Excelente ubicación. Los mejores restaurantes, el muelle, los principales lugares del Centro Historico estaban todos a muy buena distancia a pie.

Cons:

La relación precio calidad me pareció muy mala. El valor de la habitación no correspondía ni de lejos a la calidad del cuarto. Para empezar, la TV no servía, solo se podía ver Netflix. El baño era excesivamente pequeño y no hablar del inodoro donde una persona de 1.83m apenas se podia sentar. El desayuno se tenia que ordenar el día anterior para comerselo a una hora específica, a la que una persona del personal le venía a tocar a uno la puerta de la habitacion con todas sus fuerzas. La puerta del hotel siempre estaba cerrada y tocaba timbra para que le abrieran y asi infinidad de detalles, que por ese precio no deberian ser.

2026-04-10 via Nuitee
M
malonepa family_with_children au
6
2026-04-09 via Nuitee
C
Carolina couple br
10
Pros:

Localização incrível e, apesar dos comentários sobre o barulho da rua, não tivemos nenhum problema. Quarto confortável, varadinha boa pra ficar olhando a rua, equipe atenciosa e cuidadosa. Enfim, um ótimo custo benefício pela localização e qualidade.

2026-04-09 via Nuitee
solo_traveller co
3
2026-04-07 via Nuitee
S
Sonne68 couple de
7
Für zwei drei Nächte gut - mitten im Geschehen, dadurch aber nachts sehr laut.
Pros:

Das Hotel liegt direkt im historischen Zentrum, man ist quasi mittendrin und vom Balkon aus konnte man herrlich das Treiben auf der Straße beobachten.

Cons:

Leider ist 100 Meter weiter ein Nachtclub, welcher (Gott sei Dank) am Freitag mal geschlossen war. Extrem laute Musik bis in die frühen Morgenstunden und danach noch Halligalli auf der Straße. Dafür kann das Hotel nichts!

2026-04-06 via Nuitee
N
Nathaly solo_traveller pe
4
Cons:

No tiene ventanas ,no hay ventilación en la habitación

2026-04-06 via Nuitee
V
Vanessa solo_traveller pe
8
Pros:

Su ubicación es excelente. El personal es muy amable y siempre hay café gratis para servirte.

Cons:

La habitación individual no tiene colgador o ropero donde colocar la ropa. No soy claustrofóbica, pero la habitación chiquita sin ventana no debería existir.

2026-04-05 via Nuitee
N
Noelia family_with_children ar
10
Pros:

Muy buena ubicación. Cerca de todo.

Cons:

Estuvo todo perfecto!

2026-04-05 via Nuitee
C
Christiane couple ca
6
Nice but noisy
Pros:

This is a charming hotel in the heart of the old city, with colonial style architecture. The staff was very welcoming and helpful.

Cons:

We had asked for twin beds, the room was small with 2 different sized beds, the TV did not work, no windows but an opening to the small courtyard. When we went to sleep we could hear the vibration and music from a neighboring night club which we didn't know about. They said it would go on until 3 am (on a week night). We are seniors on holiday and needed to sleep. We asked if there was another quieter room, so they moved us to the basement, in a small room with one bed and a tv that worked. It was quieter, but we were woken up by construction on the room next door. We said we couldn't stay the 3 nights we paid for if we couldn't get a quiet sleep. We checked out before noon and asked if they would refund us the other 2 nights. They said they would try but we have not been refunded. If you are there to party late, and don't mind the noise, the location is on the main street, very convenient and the staff very nice.

2026-04-04 via Nuitee