Smile Hotel Kushiro

Hotels
7.7 (854 reviews)
4-1 Kawakamicho , Kushiro , jp

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Value for money
Cons:
Parking difficulties
Issues with room keys
Breakfast cost

Categories

Cleanliness
7.35
Overall cleanliness is generally appreciated, but a few reviews mentioned issues that indicate room for improvement.
Service
8.31
Staff was noted for being friendly and responsive, providing good service during the stay.
Location
7.86
Conveniently located near attractions, although some guests mentioned parking difficulties.
Room Quality
7.31
Rooms are described as clean and comfortable, but some negative aspects were noted regarding room keys.
Amenities
7.84
Amenities like complimentary drinks and good breakfast options were positively highlighted.
Value for Money
7.8
Guests felt the rates were reasonable considering the offerings, though some noted the breakfast price was a bit high.
Food and Beverage
7.85
Food options received praise, particularly the breakfast and local specialties available.
Overall Experience
7.32
Overall experience was rated positively, though some guests noted various areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:08

Property Description

Convenient Location in Hokkaido
Situated in Kushiro, Smile Hotel Kushiro offers easy access to local attractions like Kushiro City Zoo and Kushiro Harbor.

Comfortable Accommodation
Enjoy air-conditioned rooms with free WiFi, a restaurant, and private bathrooms. Each room is equipped with a desk, flat-screen TV, and a hairdryer for your convenience.

Exceptional Services
Benefit from a 24-hour front desk where the staff is ready to assist you. Start your day with a delicious buffet breakfast served at the hotel.

Ready to experience comfort and convenience at Smile Hotel Kushiro? Book your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 854 reviews
Cleanliness: 7.35
Service: 8.31
Location: 7.86
Room Quality: 7.31
Amenities: 7.84
Value for Money: 7.8
Food and Beverage: 7.85
Overall Experience: 7.32
K
kanya • couple • th
8
Great location and friendly service, but parking and price could be better.
Pros:

The location is very good and convenient, especially being close to the ski slopes. The building is quite new and well maintained. The staff were friendly and provided good service during our stay.

Cons:

The price felt a bit high for what was offered. Parking in front of the hotel is very limited, and the alternative parking area is quite far away. There was also construction next to the building, which was a bit inconvenient.

2026-03-07 • via Nuitee
H
HUKUMOTO • family_with_children • jp
7
2026-03-07 • via Nuitee
H
HUKUMOTO • family_with_children • jp
7
2026-03-07 • via Nuitee
A
Ayako • solo_traveller • jp
10
2026-03-07 • via Nuitee
G
GOTO • solo_traveller • jp
8
2026-03-06 • via Nuitee
K
kiyohide • solo_traveller • jp
5
2026-03-06 • via Nuitee
Y
YUKI • solo_traveller • jp
10
コスパ抜群のビジネスホテル
Pros:

加湿器が部屋に付いていたのが大変良かった。

2026-03-05 • via Nuitee
Y
YASUHITO • couple • jp
10
2026-03-04 • via Nuitee
Y
YASUHITO • solo_traveller • jp
10
2026-03-03 • via Nuitee
Y
YASUHITO • couple • jp
10
2026-03-01 • via Nuitee
T
terafuku • solo_traveller • jp
8
2026-03-01 • via Nuitee
T
terafuku • solo_traveller • jp
8
2026-03-01 • via Nuitee
Y
YASUHITO • couple • jp
10
2026-03-01 • via Nuitee
T
Takahashi • solo_traveller • jp
7
2026-02-28 • via Nuitee
K
Katherine • family_with_children • gb
8
Amazing value in great location
Pros:

Amazing value in very convenient location. The twin room was very quiet and well equipped including with a kettle. The hotel breakfast was excellent with plenty of choice at the buffet. The hotel has complimentary tea, cofee, juice and sake available in the reception too. Location was very convenient about 15mins walk from the train station and close to the fishermans wharf and river.

2026-02-28 • via Nuitee
Y
Yuhsuan • extended_group • tw
7
Pros:

工作人員很友善，當時電梯壞掉，很盡責幫我們把全部的行李都搬上樓
迎賓飲料有蠻多選項
可以挑選枕頭

Cons:

房間很悶，所以一進房就開窗通風；窗透櫃灰塵蠻多

2026-02-28 • via Nuitee
F
furusawa • solo_traveller • jp
8
2026-02-27 • via Nuitee
なべさん • couple • jp
8
快適でした。
Pros:

夜の友人との会食に場所的にすごく便利でした。

Cons:

原因が良くわからなかったが、wifiがうまく繋がらかった。

2026-02-27 • via Nuitee
N
nakamura • family_with_children • jp
8
満足！
Pros:

ウェルカムドリンクがある！
スタッフも良かった！

Cons:

暖房の温度調整が出来ない。

2026-02-26 • via Nuitee
中谷 • solo_traveller • jp
10
2026-02-25 • via Nuitee