Smile Hotel Kushiro

Hotels
7.7 (1084 reviews)
4-1 Kawakamicho , Kushiro , jp

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Value for money
Cons:
Parking difficulties
Issues with room keys
Breakfast cost

Categories

Cleanliness
7.35
Overall cleanliness is generally appreciated, but a few reviews mentioned issues that indicate room for improvement.
Service
8.31
Staff was noted for being friendly and responsive, providing good service during the stay.
Location
7.86
Conveniently located near attractions, although some guests mentioned parking difficulties.
Room Quality
7.31
Rooms are described as clean and comfortable, but some negative aspects were noted regarding room keys.
Amenities
7.84
Amenities like complimentary drinks and good breakfast options were positively highlighted.
Value for Money
7.8
Guests felt the rates were reasonable considering the offerings, though some noted the breakfast price was a bit high.
Food and Beverage
7.85
Food options received praise, particularly the breakfast and local specialties available.
Overall Experience
7.32
Overall experience was rated positively, though some guests noted various areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:08

Property Description

Convenient Location in Hokkaido
Situated in Kushiro, Smile Hotel Kushiro offers easy access to local attractions like Kushiro City Zoo and Kushiro Harbor.

Comfortable Accommodation
Enjoy air-conditioned rooms with free WiFi, a restaurant, and private bathrooms. Each room is equipped with a desk, flat-screen TV, and a hairdryer for your convenience.

Exceptional Services
Benefit from a 24-hour front desk where the staff is ready to assist you. Start your day with a delicious buffet breakfast served at the hotel.

Ready to experience comfort and convenience at Smile Hotel Kushiro? Book your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 1084 reviews
Cleanliness: 7.35
Service: 8.31
Location: 7.86
Room Quality: 7.31
Amenities: 7.84
Value for Money: 7.8
Food and Beverage: 7.85
Overall Experience: 7.32
S
Suguru • solo_traveller • jp
7
2026-07-18 • via Nuitee
T
TAKANORI • couple • jp
9
最高に良かった
Pros:

きれい

Cons:

駐車場が少し遠い

2026-07-18 • via Nuitee
K
Kokona • family_with_children • jp
10
2026-07-18 • via Nuitee
M
Masami • solo_traveller • jp
6
Pros:

無料で追加のハンガーやサーキュレーター、洗濯ネットまで借りることができ、急遽洗濯をする必要に迫られた身としては大変ありがたかった
ドリンクバーがあり、夜には地元の日本酒まで置いてあって試飲することができて良かった

Cons:

自分が公式サイトなどを確認せずに行ったので、最初部屋にアメニティがないのに驚いたり（ロビーにあった）、無料の物品の貸し出しがあることに気づかずにいたので、一言二言添えてもらえるとありがたかったかも。（ただリピーター前提だと必要ないのかもしれないので、気づきやすいよう表示がもう少しわかりやすいといいのかもしれない）

2026-07-18 • via Nuitee
M
Makoto • solo_traveller • jp
3
Pros:

ロビーにウェルカムドリンクがありました。

Cons:

せんめの排水口から匂いがあがってくる。
ウェルカムドリンクに日本酒があるのだが、それを買えない。駐車場が毎回決められておらず、帰ってきたら満車になっていて、停めらないままウロウロする羽目になる。

2026-07-15 • via Nuitee
A
Aebischer • family_with_children • au
8
2026-07-15 • via Nuitee
T
Toshiaki • solo_traveller • jp
9
2026-07-13 • via Nuitee
J
jung im • solo_traveller • kr
9
Pros:

역에서 10분정도 거리이나, 다리도 가깝고 주변에 식당도 많아서 좋았습니다

2026-07-12 • via Nuitee
ダイシン • couple • jp
6
2026-07-11 • via Nuitee
宮原 • solo_traveller • jp
7
釧路の食を楽しむのに便利なホテル
Pros:

街の中にあり、食事に行くのに困りませんでした。

Cons:

特に無し

2026-07-11 • via Nuitee
K
Karine • couple • be
8
Hotel agréable pour court séjour
Pros:

L’hôtel est agréable et confortable pour 1 nuitée. Bien situé, il offre des prestations correctes pour un séjour en toute tranquillité.

Cons:

Il a un côté un peu vieillot et la chambre sentait de prime abord la cigarette, alors que l’hôtel est non fumeur.

2026-07-11 • via Nuitee
C
combret • solo_traveller • fr
10
Pros:

Personnel sympathique, excellent rapport qualite prix, en.plein centre

Cons:

Neant

2026-07-09 • via Nuitee
M
MASAAKI • solo_traveller • jp
9
Pros:

寝心地良かった。

Cons:

特に無し。

2026-07-08 • via Nuitee
かけみず • extended_group • jp
5
2026-07-08 • via Nuitee
将志 • solo_traveller • jp
8
2026-07-07 • via Nuitee
T
Tomesani • solo_traveller • it
8
Pros:

Tutto

2026-07-07 • via Nuitee
Y
yasunari • couple • jp
8
2026-07-06 • via Nuitee
K
kenichi • solo_traveller • jp
8
2026-07-05 • via Nuitee
H
HSIU JU • solo_traveller • tw
9
地理位置是不錯！但招牌有點小…晚上花了點時間拉回
Pros:

床舖舒適

Cons:

位置有點不好找…

2026-07-05 • via Nuitee
K
Kondo • solo_traveller • jp
8
Pros:

駐車場も近くにあり、フロントの対応も丁寧で安心しました。
部屋も清潔感がありホットしました。

Cons:

窓の外は隣の建物の壁が間近にあり景色は皆無でしたね！
大した支障は無かったけれどもバスタブのカーテンは補修が必要だったかな

2026-07-05 • via Nuitee