Smile Hotel Kushiro

Hotels
7.7 (1003 reviews)
4-1 Kawakamicho , Kushiro , jp

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Value for money
Cons:
Parking difficulties
Issues with room keys
Breakfast cost

Categories

Cleanliness
7.35
Overall cleanliness is generally appreciated, but a few reviews mentioned issues that indicate room for improvement.
Service
8.31
Staff was noted for being friendly and responsive, providing good service during the stay.
Location
7.86
Conveniently located near attractions, although some guests mentioned parking difficulties.
Room Quality
7.31
Rooms are described as clean and comfortable, but some negative aspects were noted regarding room keys.
Amenities
7.84
Amenities like complimentary drinks and good breakfast options were positively highlighted.
Value for Money
7.8
Guests felt the rates were reasonable considering the offerings, though some noted the breakfast price was a bit high.
Food and Beverage
7.85
Food options received praise, particularly the breakfast and local specialties available.
Overall Experience
7.32
Overall experience was rated positively, though some guests noted various areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:08

Property Description

Convenient Location in Hokkaido
Situated in Kushiro, Smile Hotel Kushiro offers easy access to local attractions like Kushiro City Zoo and Kushiro Harbor.

Comfortable Accommodation
Enjoy air-conditioned rooms with free WiFi, a restaurant, and private bathrooms. Each room is equipped with a desk, flat-screen TV, and a hairdryer for your convenience.

Exceptional Services
Benefit from a 24-hour front desk where the staff is ready to assist you. Start your day with a delicious buffet breakfast served at the hotel.

Ready to experience comfort and convenience at Smile Hotel Kushiro? Book your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 1003 reviews
Cleanliness: 7.35
Service: 8.31
Location: 7.86
Room Quality: 7.31
Amenities: 7.84
Value for Money: 7.8
Food and Beverage: 7.85
Overall Experience: 7.32
J
JUN solo_traveller jp
7
2026-06-06 via Nuitee
T
tadashi solo_traveller jp
8
Pros:

お酒も飲めました。また朝食が美味しかった。

Cons:

駐車料金がとられた。

2026-06-06 via Nuitee
B
bryan solo_traveller sg
9
Great Hotel in the City of Fog
Pros:

One of the best hotel chains in Japan. Location was near the attractions of Kushiro. Lobby provided maps of the tourist spots in Kushiro. Staff did their best with English

Cons:

Carparks might be alittle far from the hotel(depending on availability)

2026-06-05 via Nuitee
H
hirota solo_traveller jp
9
2026-06-04 via Nuitee
R
Ryosuke solo_traveller jp
9
とても良かった
Pros:

朝食バイキングの質が高い

Cons:

特になし

2026-06-03 via Nuitee
S
Suguru extended_group jp
7
良かった
Pros:

料金が安く館内も綺麗。

Cons:

特に無し

2026-06-03 via Nuitee
B
Boshiang solo_traveller tw
10
2026-06-02 via Nuitee
Y
yosinori couple jp
10
よかった
2026-06-02 via Nuitee
T
TAKAYUKI solo_traveller jp
6
普通かな。
Pros:

スタッフの接客が良かった。

Cons:

システムバスの換気扇が汚れていた。

2026-06-02 via Nuitee
H
HIROMI extended_group jp
5
安さ
Pros:

スタッフが元気良く気持ちよく対応してくれた。

Cons:

全体的に古い感じがした。
プレーカーが落ちて停電になったりもした。

2026-06-02 via Nuitee
S
Saito solo_traveller jp
8
2026-06-01 via Nuitee
S
SADAO solo_traveller jp
5
2026-06-01 via Nuitee
S
shokichi solo_traveller jp
7
Cons:

ユニットバス内 劣化

2026-06-01 via Nuitee
K
kouji solo_traveller jp
6
2026-06-01 via Nuitee
solo_traveller jp
7
愉しむ宿
2026-06-01 via Nuitee
F
FUMINORI couple jp
8
2026-05-31 via Nuitee
C
Cheritha family_with_children in
9
Enjoyable stay but the room size is small
Pros:

Staff, facilities, welcome drinks

Cons:

Very small room and bathroom

2026-05-31 via Nuitee
K
Kanamoto solo_traveller jp
8
2026-05-31 via Nuitee
秋吉 solo_traveller jp
7
2026-05-31 via Nuitee
D
daisuke couple jp
8
2026-05-30 via Nuitee