Red Chilli Hideaway

Hotels
6.8 (35 reviews)
13-23 Bukasa Hill View Road Butabike , Kampala , ug

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
BBQ facilities
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Lovely staff
Quiet location
Swimming pool
Cons:
Issues with food orders
WIFI access challenges

Categories

Cleanliness
5.55
There were some issues with service during breakfast and dinner.
Service
7.55
While there were some delays, the staff were generally friendly and accommodating.
Location
8.05
The location was quiet and provided a good view of greenery despite being in a city.
Room Quality
7.05
The room was lovely and upgraded upon request.
Amenities
7.05
The swimming pool is relatively large and well-located.
Value for Money
7.05
A good choice for a budget hotel.
Food and Beverage
6.05
Food was better than reported, but some issues with order fulfillment.
Overall Experience
6.05
An excellent and quiet choice for relaxation after safari.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:37

Property Description

Convenient Location
Red Chilli Hideaway, conveniently located in Kampala, offers easy access to Paragon Hospital and other key landmarks.

Relaxing Amenities
Guests can unwind in the shared lounge or enjoy a meal at the on-site restaurant. For entertainment, there's a table tennis facility available.

Nearby Attractions
Explore nearby attractions like Paragon Private Hospital and Bugolobi Market, all just a short distance away. Plus, with Entebbe Airport only 39 km away, your travels are made easy.

Book your stay at Red Chilli Hideaway for a memorable experience in Kampala.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.8
Based on 35 reviews
Cleanliness: 5.55
Service: 7.55
Location: 8.05
Room Quality: 7.05
Amenities: 7.05
Value for Money: 7.05
Food and Beverage: 6.05
Overall Experience: 6.05
K
Kate couple gb
10
Red Chilli Hotel met all our expectations!
Pros:

Lovely staff, quiet location, swimming pool, lovely balcony room on request, food better than reported by the reviews, and very good to get some downtime after an excellent Ugandan safari!

Cons:

N/A. An excellent and quiet choice for a budget hotel.

2025-10-03 via Nuitee
T
Tinah solo_traveller ug
8
2025-09-10 via Nuitee
K
Kim extended_group nz
9
2025-09-05 via Nuitee
K
Kieran couple nz
5
2025-08-13 via Nuitee
K
Katharina couple ug
8
Ruhiges Hotel in der Großstadt
Pros:

Die Lage ist einmalig. Dafür dass man in einer Großstadt ist, ist es relativ ruhig, vom Balkon aus konnten wir ins Grüne schauen. Trotzdem war man in annehmbarer Zeit im Zentrum.
Der Pool ist relativ groß und liegt ebenfalls im Grünen.

Cons:

Die Essensbestellungen waren manchmal etwas schwierig. Beim Frühstück kam es vor, dass manche der bestellten Komponenten erst nach längerer Wartezeit und Nachfragen serviert wurden. Beim Abendessen wurde unser Essen einmal sogar ganz vergessen.
Für das kostenlose WLAN musste man sich jeden Tag einen neuen Code an der Rezeption abholen, der nicht immer auf Anhieb funktioniert hat. Das war etwas nervig.

2025-07-08 via Nuitee
V
Vadim Buriak extended_group ru
10
2025-07-02 via Nuitee
G
Grzegorz solo traveller gb
9
Superb
Pros:

Great, clean place with wonderful staff and very good food.
I also made with them safari to Murchison Falls. It was a wonderful experience. We have seen many wild animals. Everything thanks ours driver Hassan.

2025-03-04 via Nuitee
H
Hafswa review category business travellers ke
10
Exceptional
2025-01-24 via Nuitee
G
Gabriel solo traveller es
7
Good
2024-12-08 via Nuitee
S
Starr solo traveller us
5
Good for group events, not much for solo travelers
Pros:

Grounds and building was gorgeous. The entire place was very clean. There was a driver for airport pickups and trips into town.

Cons:

Wifi was very bad and only available in the restaurant. No access in the rooms. Light in the room was very weak and the fan barely turned. Staff in the restaurant were extremely slow and unresponsive.

2024-11-17 via Nuitee
B
Bronson review category business travellers us
1
Poor reception, Poor facilities/amenities, No value for money, Poor customer service/ rude staff,
Pros:

Nothing All

Cons:

1. Reception, we had to stay outside the compound for 3 hrs before being let in, which posed a security threat to us
2. Poor customer relation by the staff, staff we rude
3. Beds not comfortable
4. No value for money
5. No cleanness especially the shared bathrooms and toilets

2024-10-10 via Nuitee
A
André young couple pt
7
Good starting point to explore Uganda
Pros:

Quiet, safe and good for relaxation.

Cons:

Staff does not have many answers for their own offerings (ex tours/rooms etc). They are all very nice but lack solutions for situations like for instance the card machine not working. I'm aware of TIA but i think sometimes, like not knowing the details of a tour they offer, is a bit to much. Food also a bit expensive and wifi could be improved.

2024-09-08 via Nuitee
E
Emily family with young children nz
7
Good
2024-08-07 via Nuitee
R
Royce family with young children us
10
Exceptional
2024-07-10 via Nuitee
A
Andrea family with young children gb
8
Great place to get away from it all in Kampala. Some customers a bit loud!
Pros:

Good place to get away from it all after a long day in Kampala or a long trip. Nice pool, good choice of food and drinks, friendly staff, relatively comfortable accommodation.

Cons:

We were regulars at the old place and this new location is quite a bit further out - it takes quite a bit to get to places. Also, when we were there it was awash with large groups of white twenty-somethings getting very loud and very drunk, not sure if that’s now the typical customer but it did make things less relaxing and in tune with the rest of Uganda than we liked.

2024-04-22 via Nuitee
N
Ns review category business travellers rw
10
Exceptional
2024-02-09 via Nuitee
T
Tat solo traveller au
2
Very poor
2024-01-28 via Nuitee
N
Navdeep solo traveller us
8
Good environment to rest, chill, have a bite to eat
Pros:

Beautiful green landscaping, pool. Good food and nice staff.

Cons:

Even though I paid for a private room, they wanted to charge me for a towel. Not cool.

2024-01-02 via Nuitee
E
Eva solo traveller ie
10
Nice stay
Pros:

The grounds of the property are beautiful
The Wi-Fi was great
The common areas and bathroom were super clean

Cons:

No plug in the dorm room
The sheets weren’t clean

2023-11-11 via Nuitee
C
Christel young couple dk
8
Very good
Pros:

very clean and comfortable facilities - a very good pool

Cons:

the Wi-Fi was not working most of the time.
the food was a little plain/boring - could have used more local options and a bit cheaper.

2023-08-20 via Nuitee