The Colonnade Hotel

Hotels
8.5 (2528 reviews)
120 Huntington Avenue , Boston , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Some amenities worn out
Food options could be better

Categories

Cleanliness
8.25
Rooms were clean but some amenities were worn out, especially in the bathroom.
Service
8.75
Service was adequate but not particularly friendly.
Location
9.25
Great location, very walkable and convenient for tourist sites.
Room Quality
8.75
Spacious rooms with comfortable beds but some areas needed maintenance.
Amenities
8.25
Amenities were good but some lacked quality, like the food options.
Value for Money
8.25
A bit pricey for what was offered, but standard for Boston.
Food and Beverage
7.75
Limited food options, but drinks were good.
Overall Experience
8.75
An excellent stay overall with great comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:52

Property Description

Luxury Hotel in Downtown Boston

Adjacent to Prudential Center and Moments from Fenway Park
Experience luxury at its finest at The Colonnade Hotel, ideally situated in downtown Boston. Enjoy the convenience of being adjacent to the Prudential Center and just 1.8 miles away from the iconic Fenway Park.

Seasonal Rooftop Pool and Modern Amenities
Relax and unwind at the seasonal rooftop pool or indulge in the modern amenities offered in every room, including a 58-inch flat-screen TV and an iPod docking station. The sleek black and white décor, floor-to-ceiling windows, and a Keurig coffee maker add a touch of elegance to your stay.

Convenient Location and Exceptional Service
With Symphony Hall a short 7-minute walk away and the Prudential Train Station across the street, exploring Boston is effortless. Benefit from complimentary access to the fitness center and let our dedicated concierge service enhance your travel experience at The Colonnade Hotel.

Book your stay now and elevate your Boston getaway at The Colonnade Hotel.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note, the seasonal outdoor rooftop pool is open from Memorial Day weekend until Labor Day. It is free and open to the public from 17:00 until 22:00. From 08:00 until 17:00, there is an entrance fee of USD 40 per person. The pool may be closed on occasions when the property has rented it for private use.

Starting from June 7, 2021 to September 6, 2021, all guests must make advanced reservations with the pool 48- hours prior to their desired visit. The Roof Top Pool is on a first come/ first served basis. Please contact the hotel directly to make RTP reservations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 2528 reviews
Cleanliness: 8.25
Service: 8.75
Location: 9.25
Room Quality: 8.75
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.75
B
Bobbie couple us
6
It was ok
Pros:

The service and check in /out was great.

Cons:

The air conditioning unit was loud and never stopped running even though it said auto control. It was either hot or very cold

2026-08-22 via Nuitee
M
Mete extended_group tr
10
Pros:

Resepsiyondaki Michael ve Norman çok iyi, güleryüzlü ve yardımseverdiler. Çok teşekkür ederim.

2026-08-21 via Nuitee
J
Jinghe family_with_children us
10
2026-08-21 via Nuitee
M
mia solo_traveller us
9
I will definitely be back
Pros:

Beautiful Hotel amazing rooftop and staff was exceptionally thoughtful, agreeable, and accommodating

2026-08-20 via Nuitee
S
Solis solo_traveller us
7
Cons:

small room, noise

2026-08-20 via Nuitee
N
Nanna75 family_with_children es
9
Hotel bien, personal regular
Pros:

Habitaciones amplias y comodas, con bonitas vistas a la calle. En el hall hay una pequeña sala con agua, cafe y snaks a disposicion del cliente.

Cons:

La chica de la recepcion muy poco receptiva, no hablaba español pero no se esforzo a explicar nada de nada. Pasamos la targeta sin explicacion alguna de qué pagabamos. Tubimos que preguntar para saber que nos estaba cobrando una fianza.

2026-08-20 via Nuitee
G
Gabriela family_with_children gb
4
Disappointing, underwhelming and shocked at American hospitality and professionalism missing.
Pros:

Norman the doorman was exceptional - friendly and professional.

Rooms were well-appointed if cramped.

Cons:

No air con in communal areas in August unacceptable.

Front desk staff atrocious - condescending, unfriendly and unprofessional. Through sheer incompetence blocked my payment card to the tune of nearly 4K following an error when taking deposit - barely apologised and told me the money would revert 'in a few days or a week'.

Bathroom was not properly clean and black hairs all over bath tub when arrived.

Pool was overcrowded with rowdy crowd of guests yelling and behaving like a frat party. Waitress excellent as was lifeguard but bar staff beyond rude and unhelpful.

Entire hotel needs a proper management team to come in and start again.
This is not what you expect at this price point and in such an iconic hotel. Avoid!

2026-08-19 via Nuitee
C
Carla family_with_children us
9
2026-08-19 via Nuitee
T
Taly solo_traveller il
10
2026-08-19 via Nuitee
B
bmcolosimo solo_traveller it
9
Pros:

posizione e piscina sul tetto

2026-08-17 via Nuitee
A
Aleksandar family_with_children rs
10
Excellent hotel!!!
Pros:

A fantastic hotel with a beautifully designed interior and a wonderful atmosphere throughout. The rooms are spacious, comfortable and very well appointed, while the rooftop pool is absolutely amazing and a real highlight of the stay. The staff were friendly and helpful, and the overall experience was excellent. I would happily stay here again and highly recommend it. Location is perfect.

Cons:

Pillows could be better.

2026-08-16 via Nuitee
M
Marco family_with_children it
8
2026-08-13 via Nuitee
J
Joseph family_with_children us
9
exceeded expectations
Pros:

Great location, nice facilities, lots of people - met or exceeded expectations

Cons:

did not like the $100 of extra tax added on. Tax and surcharges should be part of the overall cost. this is probably more of a general comment then specific to hotel only

2026-08-12 via Nuitee
M
Minh family_with_children us
10
Pros:

Great location. The hotel is within walking distance to nice restaurants, grocery store, indoor and outdoor upscale shopping areas. It is walkable to the airport shuttle bus stop through the Prudential Center, which is across the street. We saw but did not use the Amtrak back bay station which is also at walking distance to the hotel.

2026-08-10 via Nuitee
J
Joel family_with_children gb
10
Absolutely love it
Pros:

Location was great right next to subway station….rooftop pool great….room,preferred double 1029 was superb…loved this place…..

Cons:

Naff all

2026-08-10 via Nuitee
C
Corrado solo_traveller it
10
2026-08-09 via Nuitee
F
Fred family_with_children us
8
Lovely spot, near everything in Boston.
Pros:

Great spot, right next to the Pru. Nice rooms.

Cons:

A tad steep for the accommodation size. But it's Prudential Center. You're going to pay.

2026-08-09 via Nuitee
D
Darran family_with_children gb
9
Pros:

Room sizes are decent & clean, view from room was really nice, staff were polite. We also enjoyed the coffee lounge near reception.

Cons:

Access to the wardrobe was a little awkward with the bed being in the way!

2026-08-09 via Nuitee
H
Harry couple gb
10
2026-08-08 via Nuitee
T
Tabitha couple us
8
Overall lived
Pros:

The beds are comfortable and the roof top pool.

Cons:

No real continental breakfast. Just coffee and a snack. Had to go to restaurant for breakfast. No lunch served on rooftop near pool.

2026-08-08 via Nuitee