Hotel Castillo Real

Hotels
9.2 (26 reviews)
Carrera 9 6-66 , Popayan , co

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Facilities

Non-smoking rooms
Family rooms
Pets allowed
Front desk (limited hours)
Free wired internet
Internet access
Covered parking

Review Highlights

Pros:
Good breakfast
Great location
Excellent service
Comfortable rooms
Cons:
Remote control for TV not functioning well

Categories

Cleanliness
8.8
The cleanliness of the hotel was highlighted positively, reflecting a good standard.
Service
9.8
The reviews praised the attentive and friendly service.
Location
9.3
Multiple reviews mentioned the convenience and accessibility of the location.
Room Quality
8.8
The comfort of the rooms was noted, but some issues were mentioned regarding maintenance.
Amenities
8.8
Not specifically mentioned, but standard quality for this hotel tier.
Value for Money
9.3
Value for money is perceived positively due to the combination of price and location.
Food and Beverage
9.3
The breakfast received positive feedback, indicating a good quality food offering.
Overall Experience
9.5
The overall sentiment across all reviews indicates a very pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:01

Property Description

Luxurious Accommodation
Hotel Castillo Real in Popayan offers a comfortable stay with a 24-hour front desk and complimentary WiFi. The rooms are elegantly furnished with a flat-screen TV for entertainment.

Convenient Location
Situated just 2 km from Guillermo León Valencia Airport, Hotel Castillo Real is easily accessible for travelers.

Exceptional Service
Experience top-notch hospitality and seamless service during your stay at Hotel Castillo Real.

Book your stay now at Hotel Castillo Real and enjoy a memorable experience in Popayan!

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

9.2
Based on 26 reviews
Cleanliness: 8.8
Service: 9.8
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 9.3
Overall Experience: 9.5
V
Vianny • extended_group • cl
8
Pros:

La conexión con el.centro y los trabajadores, amables y siempre preocupados

Cons:

No tiene ventanas las habitaciones, por ende tuve que dormir con puerta abierta por el exceso de calor.que se generaba en la pieza

2026-02-24 • via Nuitee
D
Djamel • solo_traveller • co
8
2026-01-30 • via Nuitee
M
Miguel Angel Florez • solo_traveller • co
10
Pros:

Excelente Ubicación, persona del Hotel Muyl amables.

2026-01-26 • via Nuitee
A
ANA LEONOR • family_with_children • co
8
estancia agradable
Pros:

la ubicación fue perfecta facilitó mi desplazamiento

Cons:

el control del TV estaba remendado con cinta y casi no funcionaba

2026-01-19 • via Nuitee
Y
Yaneth Stefania • solo_traveller • co
10
Pros:

La atención fue excelente

2026-01-19 • via Nuitee
P
Posada • solo_traveller • co
9
2026-01-14 • via Nuitee
C
Carlos Alejandro • solo_traveller • co
10
Totalmente cómodo y agradable
Pros:

Muy amable la recepcionista Angélica, todo perfecto en el hotel, Ubicación, precio, prestaciones, TV en el cuarto, recomendado a Ojos Cerrados.

2026-01-14 • via Nuitee
E
Enne38 • solo_traveller • it
9
2026-01-13 • via Nuitee
E
Enes • solo_traveller • de
6
Pros:

Das Personal ist sehr nett und Sympathisch. Die Lage ist Top.

Cons:

Für jemanden wie mich, der nur auf Durchreise in Popayan ist und seine weitere reise planen möchte, war das Internet kein bisschen ausreichend. Teilweise lädt gar nichts. Warmwasser beim Duschen kommt und geht.

2026-01-04 • via Nuitee
M
Maria del Pilar • couple • co
8
Pros:

Ubicación y amabilidad del prersonal

Cons:

Falta parqueadero

2026-01-04 • via Nuitee
C
candela varona • extended_group • co
10
2025-12-03 • via Nuitee
A
are. • solo_traveller • co
10
Excelente
Pros:

Buen desayuno, buena ubicación, excelente acomodación, muy buena atención.

2025-11-30 • via Nuitee
M
M • family_with_children • co
9
2025-11-29 • via Nuitee
P
Pilar • solo_traveller • co
10
Pros:

La amabilidad, la limpieza y lo confortable de las habitaciones

Cons:

Todo estuvo muy bien

2025-11-19 • via Nuitee
C
claudia • solo_traveller • co
8
BUEN HOTEL PARA TRABAJAR
2025-11-11 • via Nuitee
M
Muñoz • couple • co
8
2025-08-22 • via Nuitee
D
David • solo_traveller • co
10
Comodidad y ubicación al mejor precio
Pros:

La ubicación, el precio y la comodidad

Cons:

Nada

2025-07-18 • via Nuitee
D
David • solo traveller • co
10
Exceptional
2025-06-23 • via Nuitee
D
David • solo traveller • co
10
Stop-over in Popayan
Pros:

Very pleasant old Colonial House in the City Center. Immediately clean. Comfortable bed.
Helpful staff. Great value. I would happily stay there again.

Cons:

Nothing. All good.

2025-04-06 • via Nuitee
H
Hristo • young couple • bg
9
Superb
2025-02-10 • via Nuitee