TownePlace Suites by Marriott Columbus

Hotels
TownePlace Suites by Marriott
8.8 (35 reviews)
5912 Howard Boulevard , Columbus , us

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Pets allowed
Indoor pool
Sun loungers or beach chairs

Review Highlights

Pros:
Clean and comfortable accommodations
Great location near casino
Excellent breakfast
Cons:
Issues with cleanliness
Uncomfortable room features
Inconsistent service quality

Categories

Cleanliness
7.84
Multiple references to cleanliness issues in the rooms, including dirty showers and unclean towels.
Service
9.01
Most reviews mention friendly service, although one remark on a rude check-in experience.
Location
9.35
Hotel's proximity to amenities such as the casino and small town cited positively.
Room Quality
8.1
Rooms mentioned as nice but with specific issues like uncomfortable sofa beds and inconsistent thermostat.
Amenities
8.83
Generally good amenities provided, though specific issues such as towel and body wash inconsistencies noted.
Value for Money
8.79
General perception of value being good given the services and experiences offered.
Food and Beverage
9.34
Strong positive feedback about breakfast quality and service.
Overall Experience
9.11
Overall positive experiences highlighted, with some noted issues that affected specific stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:57

Property Description

Convenient Location
Explore Columbus with ease from our centrally located hotel.

Modern Amenities
Enjoy complimentary Wi-Fi, breakfast, and access to our fitness center during your stay.

Spacious Suites
Relax in our stylish suites featuring fully equipped kitchens and separate living areas.

Book your stay at TownePlace Suites by Marriott Columbus today and experience comfort at its best.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 35 reviews
Cleanliness: 7.84
Service: 9.01
Location: 9.35
Room Quality: 8.1
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 9.34
Overall Experience: 9.11
L
Lynn couple us
8
Our stay was fine . Hotel was nice and attached to a Harrahs casino which was nice.
Pros:

It was in a convenient location.

Cons:

When we arrived no one was at the front desk. We waited about 5 to 20 minutes and then a gal came . She was wearing like a black sweatsuit. Her hair was a mess and she wasn’t not pleasant but didn’t smile or may make us feel welcome. I think the Marriott brand could do better. These check in staff represent your company brand and it wasn’t pretty.

2026-08-05 via Nuitee
R
Ramon couple us
10
2026-06-15 via Nuitee
K
Kerri family_with_children us
10
2026-06-05 via Nuitee
J
Jodi couple us
10
Great
Pros:

loved the microwave for making hot tea

Cons:

no paper cup to take a coffee to go

2026-04-13 via Nuitee
A
Andreana family_with_children us
10
2026-03-16 via Nuitee
J
Jaylon couple us
10
This place was well above our expectations.
Pros:

Breakfast was wonderful. It was very busy when we went through, but the staff had everything covered. Plenty of food and plenty of choices. Very friendly atmosphere.

Cons:

I don't have a single complaint. Everything and everyone was wonderful. The staff was top notch in aspect of our stay (hotel/restaurant/casino). We will be planning another trip there soon.

2026-01-19 via Nuitee
G
Granillo family_with_children us
10
2025-11-19 via Nuitee
S
Sean couple us
10
Enjoyable
Pros:

Very nice experience! The hotel is close to everything and the atmosphere was relaxed.

2025-10-29 via Nuitee
D
Donald family_with_children us
10
Had a great stay, lots of fun, I will stay again
Pros:

Location on property with casino

Cons:

Liked it all

2025-10-23 via Nuitee
K
Kim family_with_children us
8
Pros:

Very clean and comfortable

2025-10-19 via Nuitee
J
Jacqueline C family_with_children us
10
Cómodo y limpio
Pros:

El hotel estaba muy limpio y es nuevo todo muy bonito y está a un lado del casino

2025-10-16 via Nuitee
B
Brittany solo_traveller us
7
it was decent but i have had better experiences
Pros:

the views are beautiful and it was easy parking

Cons:

I did not like the shower setup and the low toilets. My shower had foot prints from sneakers and the towels looked as if they had been used and hair in the shower. possibly from an animal?

2025-10-04 via Nuitee
B
Bonita
10
Pros:

Check in was very slow

2025-09-30 via Nuitee
S
Sheila couple us
6
Where's the pillows lol
Pros:

Room was great!

Cons:

The pillows on the bed were like sleeping on nothing maybe buy better pillows!!

2025-09-28 via Nuitee
E
Emelie
8
Pros:

Breakfast getting better,need fresh fruits though,pillows too hard,and towels as well .

2025-09-13 via Nuitee
R
rgnpeg solo_traveller us
10
Excellent!!!!
Pros:

Wonderful room, with all you needed for your stay. Roomy, clean, and comfortable. Breakfast was plentiful and good. Will stay there again if ever in the area.

Cons:

Nothing the property could do about the road construction which was the only problem.

2025-08-13 via Nuitee
V
Verified traveler
8
Pros:

Hotel is clean. Has a lot of issues for a new hotel. One of the check in ladies is not pleasant by any means. She’s borderline rude. Pretty sure it’s just her personality l.

2025-08-04 via Nuitee
R
Richard family_with_children us
6
Nice new hotel with issues
Pros:

New hotel not far from town. It was quiet and next to casino and horse track.

Cons:

Had king room one bedroom with sofa sleeper. Worst sleeper Ive seen esp for Marriott. Didn't have mattress but sofa folded in half exposing a stiff pad which sleeping on floor better option. Room was never made up. Had to ask for extra towels every day as well has new bottle of body wash which cleaners never checked. Two thermostats were not consistent on programming requested temp
Had to regularly adjust.
The king bedroom had plenty of room for sitting chair but no chair. Only sofa

2025-08-04 via Nuitee
V
Verified traveler
8
Pros:

Great breakfast!

2025-08-04 via Nuitee
V
Verified traveler
4
Pros:

This experiment was not good. After checking in, the front desk lady handed me my key and said “the elevators are down” carried everything up to the room. The room had never been cleaned. Went back down with everything. Got a different room. Carried everything up. AC’s weren’t working as the entire hotel was having power issues. Hence the elevators not working. The front desk lady at check in is pretty rude. Nothing pleasant about any experience with her as she acts like having a job is an inconvenience on her existence. Breakfast is really good and the lady that handles that is awesome.

2025-08-04 via Nuitee