Hotel Tankah Cancun

Hotels
5.8 (10 reviews)
Avenida Tankah #69 SM 24 mza 1 , Cancún , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Cons:
Outdated facilities
Lack of amenities
Basic room conditions

Categories

Cleanliness
4
Guests expressed concerns about cleanliness, mentioning outdated facilities and lack of proper maintenance.
Service
8
Staff courtesy and friendliness were appreciated, despite issues with amenities and room conditions.
Location
5
Mixed feedback on the location, with some guests noting inconveniences like outdated technology and lack of windows.
Room Quality
3
Rooms received negative feedback due to old TVs, lack of internet, noise issues with AC, and overall basic amenities.
Amenities
2
Limited amenities such as internet, windows, and modern facilities led to low satisfaction among guests.
Value for Money
3
Guests felt the lack of luxury, outdated technology, and basic amenities did not justify the price paid.
Food and Beverage
5
No specific feedback provided in the review about food and beverage services.
Overall Experience
4
Guests had a disappointing overall experience due to outdated facilities, lack of amenities, and basic room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 07:55

Property Description

Welcome to Hotel Tankah Cancun!

Convenient Location: Located in downtown Cancun, our hotel is surrounded by supermarkets, restaurants, and the vibrant Mercado 28 for a true taste of Mexican culture.

Comfortable Accommodation: Each room at Hotel Cancun Tankah offers a private bathroom along with amenities such as air conditioning, safety deposit boxes, and free Wi-Fi for a relaxing stay.

Nearby Attractions: Explore the shopping district Plaza Bonita and easily access the bus station just 15 minutes away, making your travel plans a breeze.

Book your stay at Hotel Tankah Cancun now for an unforgettable experience!

Important information:

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
Upon check-in photo identification is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, due to the fact that the property does not accept credit cards as form of payment, guest are requested to confirm their arrival time to the hotel, when booking the reservation. Reservations will be guaranteed only until 18:00 hrs. For arrival times after this hour you must have confirmation from the hotel.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.8
Based on 10 reviews
Cleanliness: 4
Service: 8
Location: 5
Room Quality: 3
Amenities: 2
Value for Money: 3
Food and Beverage: 5
Overall Experience: 4
• solo_traveller • mx
8
2025-08-30 • via Nuitee
O
Ora • family with young children • mx
7
The good thing, the staff is nice here
Pros:

No luxury here... we're on basic..! Tv that dates from the early 1980s. unusable, no internet, no windows in the rooms, the AC makes a noise like an airplane blower, impossible to use

2025-02-01 • via Nuitee
M
Martin • family with young children • mx
1
Bad
2024-10-15 • via Nuitee
A
Artemio • family with young children • us
1
Bad
Pros:

Nothing

Cons:

The air conditioner the front desk attendant the hotel location

2024-06-07 • via Nuitee
F
Francisco • young couple • mx
9
Great value for money, centrally located basic hotel
Pros:

Very centrally located with no frills basic facilities and great value for money. I thought the A/C would not live to the expectations but it actually did great

Cons:

No big issues really, accommodation was as I was expecting it, as it was described in the page

2024-03-20 • via Nuitee
G
Gabriele • solo traveller • gb
4
Disappointing
Pros:

The location is OK. About 20 min walk to the main bus station.

Cons:

The hotel lacks the basics such as hot water, air conditioning/fun, no wifii and only 1 channel in the tv.. children programme ! ! I mentioned that the wifii wasn't working and at the reception they told me that there was a fault and a technician was looking into it. Clearly they were lying as I didn't have the wifii for 4 days. I understand it' s an economic hotel but better to pay a bit more and get the basics!

2024-01-27 • via Nuitee
A
Adolfo • family with young children • us
7
Good
Pros:

Attention

Cons:

More facilities

2023-04-18 • via Nuitee
C
Carolin • young couple • pe
8
Very good
2022-12-12 • via Nuitee
D
Dionne • family with young children • mx
10
Exceptional
Pros:

I like the nice clean room and the accommodation. Good location also

Cons:

The check in .I had to wait until 3:00 .and I got there earlier than expected

2022-11-05 • via Nuitee
S
Stefano • family with young children • it
3
not a good place
Pros:

size of rooms and comfortable bed

Cons:

hotel is really nothing special. I was not expecting anything given the price we paid, but this was below expectations. It is extremely basic and dirty, with old furniture. cables coming out of the wall. aircon cannot be controlled.

2022-09-05 • via Nuitee