Hotel Los Cristales

Hotels
8.3 (798 reviews)
Carrera 14 No. 11-20 A media cuadra del Parque Principal, por la vía que conduce a los termales de Santa Rosa de Cabal. , Santa Rosa de Cabal , co

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Safety deposit box
Tour desk
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Cleaning issues
Breakfast delays

Categories

Cleanliness
7.05
There were mentions of moisture and cleaning issues in the reviews.
Service
9.05
The majority of reviews highlighted excellent service and staff friendliness.
Location
9.05
Many reviews praised the central location, making it a significant positive aspect.
Room Quality
8.05
Rooms were generally described as comfortable, with a note on some needing better ventilation.
Amenities
8.05
The amenities were mentioned positively, though some guests pointed out the lack of an elevator.
Value for Money
8.55
Value for money was generally perceived well, with some suggesting improvements.
Food and Beverage
8.05
The breakfast was appreciated, but there were comments about limited options and slow service.
Overall Experience
8.55
Overall sentiment was positive, with several guests expressing enjoyment of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:40

Property Description

Modern Accommodation
Hotel Los Cristales in Santa Rosa de Cabal offers contemporary rooms with free WiFi, room service, and a 24-hour front desk for your convenience.

Convenient Amenities
Enjoy the shared lounge, free private parking, on-site restaurant, and bar during your stay at this 3-star hotel near Ukumari Zoo.

Nearby Attractions
Explore Pereira's Bolivar Square and Founders Monument, both just a short distance away from the non-smoking property.

Experience comfort and convenience at Hotel Los Cristales. Book your stay now for a memorable trip to Santa Rosa de Cabal!

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 798 reviews
Cleanliness: 7.05
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 8.55
G
Gabriel Jaime • family_with_children • co
9
Pros:

Todo estuvo muy bien, tanto la atención del personal, la ubicación, el desayuno y tener el servicio de parqueadero

2026-05-09 • via Nuitee
T
Tino Van Audenhove • solo_traveller • be
8
Pros:

De locatie

Cons:

Terras gesloten voor onderhoudswerken.

2026-05-08 • via Nuitee
C
Claudia • couple • co
10
Confortable
Pros:

Muy completo y en su punto

2026-05-05 • via Nuitee
A
Aniceto • solo_traveller • es
8
2026-05-04 • via Nuitee
G
Garcia Villegas • solo_traveller • co
8
2026-05-03 • via Nuitee
J
Juan Pablo • couple • co
6
2026-05-02 • via Nuitee
E
EDUAR ALFREDO • couple • co
8
2026-04-15 • via Nuitee
S
SARY • family_with_children • co
10
2026-04-14 • via Nuitee
J
jose • couple • co
10
2026-04-13 • via Nuitee
C
Cesar Augusto • family_with_children • co
9
Todo estuvo bien
Pros:

Cómodo

Cons:

Algunas cosas por reparar

2026-04-11 • via Nuitee
J
jairo andres • couple • co
9
2026-04-08 • via Nuitee
N
NATALIA • family_with_children • co
8
Coherencia calidad precio
Pros:

En general muy bien en relación precio calidad y ubicación

2026-04-08 • via Nuitee
P
Pere Joan Serra Ferrer • extended_group • es
7
Correcto
Pros:

Todo correcto

Cons:

La habitación no tiene ventana exterior

2026-04-07 • via Nuitee
J
JULIAN ANDRES • couple • co
10
Tranquilidad, confortabilidad y buena atención
Pros:

La atención del personal

Cons:

N/a todo estuvo muy bien

2026-04-06 • via Nuitee
K
Karen • extended_group • co
10
Muy acogedor el hotel
Pros:

Excelente atención, personal super amable, muy limpio las habitaciones y sus instalaciones,la ubicación perfecta

2026-04-05 • via Nuitee
C
Carlos Mario • family_with_children • co
10
Pros:

La atención

Cons:

No puedo quejarme

2026-04-03 • via Nuitee
J
jorge • solo_traveller • co
8
2026-04-01 • via Nuitee
J
Jonathan • family_with_children • co
6
2026-03-31 • via Nuitee
J
Jhon Jairo • family_with_children • co
10
Pros:

La atención del personal

2026-03-30 • via Nuitee
C
carolina cataño • family_with_children • co
6
Habitación superior con tv dañado
Pros:

Muy buena ubicación

Cons:

La habitación superior tiene un costo adicional por tener un televisor mas grande, y mejor baño. Pero el televisor está dañado. No tiene sentido ofrecer así ese mayor costo

2026-03-25 • via Nuitee