Hotel Los Cristales

Hotels
8.3 (816 reviews)
Carrera 14 No. 11-20 A media cuadra del Parque Principal, por la vía que conduce a los termales de Santa Rosa de Cabal. , Santa Rosa de Cabal , co

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Cleaning issues
Breakfast delays

Categories

Cleanliness
7.05
There were mentions of moisture and cleaning issues in the reviews.
Service
9.05
The majority of reviews highlighted excellent service and staff friendliness.
Location
9.05
Many reviews praised the central location, making it a significant positive aspect.
Room Quality
8.05
Rooms were generally described as comfortable, with a note on some needing better ventilation.
Amenities
8.05
The amenities were mentioned positively, though some guests pointed out the lack of an elevator.
Value for Money
8.55
Value for money was generally perceived well, with some suggesting improvements.
Food and Beverage
8.05
The breakfast was appreciated, but there were comments about limited options and slow service.
Overall Experience
8.55
Overall sentiment was positive, with several guests expressing enjoyment of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:40

Property Description

Modern Accommodation
Hotel Los Cristales in Santa Rosa de Cabal offers contemporary rooms with free WiFi, room service, and a 24-hour front desk for your convenience.

Convenient Amenities
Enjoy the shared lounge, free private parking, on-site restaurant, and bar during your stay at this 3-star hotel near Ukumari Zoo.

Nearby Attractions
Explore Pereira's Bolivar Square and Founders Monument, both just a short distance away from the non-smoking property.

Experience comfort and convenience at Hotel Los Cristales. Book your stay now for a memorable trip to Santa Rosa de Cabal!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 816 reviews
Cleanliness: 7.05
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 8.55
D
Diana Patricia • family_with_children • co
8
Lo volvería a tomar
Pros:

Buena ubicación cerca al parque ppal y a puntos de comida buenos

Cons:

Falta de ventilación dentro de la habitación, ya que no cuentan con ventiladores

2026-07-21 • via Nuitee
J
Janeth • family_with_children • es
10
2026-07-19 • via Nuitee
C
Cindy Johanna • solo_traveller • co
9
2026-07-18 • via Nuitee
P
Preciado Arboleda • couple • co
10
Pros:

La comida, limpieza

Cons:

El TV

2026-07-18 • via Nuitee
L
Liliana • solo_traveller • co
8
Pros:

La atención

Cons:

La cama

2026-07-17 • via Nuitee
M
Mónica Moreno • solo_traveller • co
10
Central y tranquilo
Pros:

Ubicación y tranquilidad

2026-07-14 • via Nuitee
A
Aristizabal • couple • co
8
2026-07-08 • via Nuitee
L
Luz Dary • extended_group • co
9
Amabilidad
Pros:

Limpieza

Cons:

No surtir el baño con mini champú y acondicionador

2026-07-06 • via Nuitee
A
Adriana • couple • co
9
Pros:

Este hotel es maravilloso, está bien ubicado, excelente servicio de todo el personal, muy limpio, el desayuno riquísimo, todo maravilloso.

Cons:

La única recomendación es revisar la cama de nuestra habitación, la 108 porque en la mitad no se encuentran bien alineadas las dos camas y se siente un poco incómodo.

2026-07-03 • via Nuitee
P
Profesor Leonardo Abella • solo_traveller • co
10
Excelente punto.
Pros:

Muy buena ubicación, considerando que Santa Rosa es grande.

Cons:

Todo muy bien, tener en cuenta que el parqueadero no es muy alto.

2026-07-01 • via Nuitee
H
Hever Andres • family_with_children • us
10
2026-07-01 • via Nuitee
M
Marín • extended_group • co
10
Pros:

El desayuno me gustó mucho! Muy rico, me encantó el chocolate.

Cons:

A veces no funcionaba bien el wifi y la señal de datos de mi celular tampoco funcionaban a veces.
El desayuno podría incluir fruta.

2026-06-29 • via Nuitee
A
Adriana Arias • solo_traveller • co
9
2026-06-28 • via Nuitee
K
Kelly Jineth • solo_traveller • co
9
Pros:

La ubicación es perfecta, cerca al parque principal donde encuentras todo lo que necesites, la atención del personal es excelente y las instalaciones son muy limpias

Cons:

La habitación que se me asigno se escuchaba ruido durante la noche, sin embargo logré descansar

2026-06-25 • via Nuitee
C
Carolina • family_with_children • co
10
2026-06-21 • via Nuitee
M
Maribel • family_with_children • co
10
Me encanto!!!
Pros:

Me encanto la ubicación, el servicio de parqueo, el personal super amable y dispuesto, excelente relación calidad- precio

Cons:

N/A

2026-05-16 • via Nuitee
J
Juan David • couple • co
10
2026-05-13 • via Nuitee
F
Fede • couple • us
8
2026-05-12 • via Nuitee
G
Gabriel Jaime • family_with_children • co
9
Pros:

Todo estuvo muy bien, tanto la atención del personal, la ubicación, el desayuno y tener el servicio de parqueadero

2026-05-09 • via Nuitee
T
Tino Van Audenhove • solo_traveller • be
8
Pros:

De locatie

Cons:

Terras gesloten voor onderhoudswerken.

2026-05-08 • via Nuitee