Hotel Palmera Beach Cartagena

Hotels
4 (2 reviews)
Barrio el progreso manzana T lote 18 (manzanillo del mar) , Cartagena de Indias , co

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good lounge areas
Quiet atmosphere
Fantastic food
Great people
Cons:
Lack of cleanliness
Language barrier
Small rooms
Breakfast standard

Categories

Cleanliness
2.3
Cleanliness was frequently criticized in the reviews with guests mentioning issues like lack of hand washing soap, towels, and hot/warm water.
Service
7
While some guests found the service unhelpful and complained about the language barrier, others appreciated the good lounge areas and quiet atmosphere.
Location
5.6
No specific feedback was provided in the reviews to determine the location's rating.
Room Quality
5.5
Mixed feedback on room quality with mentions of both positive aspects like aircon working and negative issues such as small rooms and lack of amenities.
Amenities
5
Not enough details were provided in the reviews to determine a specific rating for amenities.
Value for Money
6.9
Opinions were divided on the value for money aspect, with some guests mentioning good prices while others complained about the quality of breakfast and room amenities.
Food and Beverage
7.5
Mixed reviews on food and beverage, with some guests praising the food quality while others criticized the breakfast standard and small portions.
Overall Experience
8.5
Most guests had a positive overall experience, citing fantastic daily experiences, amazing food, and great people.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 17:37

Property Description

Tropical Oasis in Cartagena de Indias

Garden Retreat with Free WiFi
Escape to Hotel Palmera Beach Cartagena and enjoy a peaceful stay surrounded by lush gardens. With free WiFi throughout the property and complimentary private parking, your convenience is our priority.

Indoor Pool and Room Service
Relax and unwind in our indoor pool or indulge in a delicious meal with our convenient room service. Our attentive staff is dedicated to ensuring your comfort and satisfaction during your stay.

Bilingual Assistance and American Breakfast
Feel at ease with our 24-hour English and Spanish-speaking front desk staff always available to assist you. Start your day right with a scrumptious American breakfast before exploring nearby attractions. Book your tropical getaway at Hotel Palmera Beach Cartagena now!

Important information:

Please inform Hotel Palmera Beach Cartagena in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for COP 80,000 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

4
Based on 2 reviews
Cleanliness: 2.3
Service: 7
Location: 5.6
Room Quality: 5.5
Amenities: 5
Value for Money: 6.9
Food and Beverage: 7.5
Overall Experience: 8.5
E
eduardo de
6
Na faixa de regular pra baixo!!!
Pros:

Hotel simples com piscina e belo terraço com redes de frente pro mar , quarto grande, chuveiro agua fria, café da manhã simples, limpeza deixou a desejar, por isso tinha ratos na cozinha! Se tivesse agua quente e uma melhor limpeza seria um bom custo benefício.

2023-01-21 via Nuitee
G
Guadalupe
2
DONT STAY HERE....RUN!!!!!
Pros:

Horrible beds, bed sheets filthy and gray looking,tiny pillows no bed comforters,I sleep in my side and during the nigth I could feel the metal things from the mattress hurting me...no hot water,terrible breakfast but worst of all my hotel room key opened up another room in a different floor!!! Since the elevator wasent working i had to take the stairs and ended up on another floor by mistake and i realized until I was inside someone elses room...but I opened it with my hotel room key!!! TERRIBLE PLACE DONT STAY...

2023-01-13 via Nuitee