Hotel Casa Esmeralda

Hotels
9.2 (151 reviews)
Calle 13B # 85C-09 , Cali , co

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Tour desk
Soundproof rooms
Non-smoking throughout
Shared lounge/TV area
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Noisy rooms
Small pool

Categories

Cleanliness
9.38
Guests consistently mention cleanliness positively.
Service
9.85
Service is frequently highlighted as friendly and attentive.
Location
9.59
The location is praised for being close to the university and other amenities.
Room Quality
8.64
Some rooms are noisy; overall comfort needs are met.
Amenities
8.37
Amenities are good but limited; some guests noted the pool's small size.
Value for Money
8.83
Generally good value, but with minor complaints about room placements.
Food and Beverage
9.38
Breakfast is highlighted as excellent, with a good variety.
Overall Experience
9.55
Overall positive experiences with minor room noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:39

Property Description

Luxurious Accommodation
Casa Esmeralda Hotel Boutique, nestled in Cali, offers elegant rooms with modern amenities. Each room is equipped with free WiFi, air conditioning, and a private bathroom. Some rooms even feature a charming balcony to enjoy the surrounding views.

Convenient Facilities
Guests can take advantage of the shared lounge and private parking available at an additional cost. The hotel ensures a comfortable stay with essentials like a wardrobe, desk, and flat-screen TV in every room. Bed linen and towels are provided for added convenience.

Nearby Attractions
Explore Cali's attractions with ease as the hotel is located close to Pan-American Park, Saint's Peter Cathedral, Jorge Isaacs Theater, and La Ermita Church. The Alfonso Bonilla Aragón International Airport is also conveniently situated just 29 km away.

Ready to experience luxury and convenience in Cali? Book your stay at Casa Esmeralda Hotel Boutique now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Adults stay for COP 30,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 151 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.59
Room Quality: 8.64
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 9.38
Overall Experience: 9.55
W
William • family_with_children • co
4
No tiene condiciones para el viaje de trabajo
Pros:

El aseo es muy bueno

Cons:

No tiene parqueadero privado, el auto hay que dejarlo en el antejardín, no había señal de televisión ni internet

2026-02-14 • via Nuitee
C
Cabrera Pantoja • family_with_children • co
10
2026-02-13 • via Nuitee
M
Maria Cristina • couple • co
8
2026-02-12 • via Nuitee
A
Arboleda • solo_traveller • co
8
Bueno pero puede mejorar
Pros:

Amplio, relación precio -calidad.

Cons:

Que no tenía parqueadero privado y la TV por cable no funciona.

2026-02-12 • via Nuitee
M
Mario Leguizamón • family_with_children • co
9
Pros:

Las instalaciones

Cons:

La piscina

2026-01-11 • via Nuitee
M
Mauricio • family_with_children • co
7
Conceptos
Pros:

La limpieza y las instalaciones en gral.

Cons:

El desayuno.

2026-01-10 • via Nuitee
L
Lina • couple • co
10
Pros:

Todo súper bien

Cons:

Todo bien

2026-01-06 • via Nuitee
D
Daniel • couple • ch
10
Cali for a week of chores
Pros:

a week of various chores to fulfill in Cali... the staff was extremely helpful, friendly and solved whatever problems or inquiries we had... thanks for spoiling us.

2026-01-05 • via Nuitee
S
SIRHURTADO • couple • ve
8
Buen lugar apartado del centro de la ciudad
Pros:

La atención de las chicas en el desayuno y limpieza de las habitaciones. En el día se siente como estar en casa pero deben considerar que hay que trasladarse en taxi si no tienen vehículo propio.

Cons:

El recepcionista de la noche, muy despota y poco servicial. Debería ser mas amable y atento a los huespedes que llegamos tarde en la noche y cansados. Gracias !

2026-01-03 • via Nuitee
V
Vanegas • solo_traveller • co
6
2025-12-31 • via Nuitee
F
Federico • solo_traveller • co
9
La mejor experiencia en Cali para cerrar el 2025
Pros:

Todo muyyy bien..la calidad de las personas y la calidad del servicio lo hacen una opcion ideal para mis viajes a Cali. El desayuno es preparado al momento con los mejores detalles y dedicación...

Cons:

todo perfecto !!!

2025-12-31 • via Nuitee
K
Kompis • family_with_children • se
9
2025-12-27 • via Nuitee
K
kimberly • solo_traveller • us
10
great experience, friendly staff, near supermarkets and a nice bakery. 10/10
Pros:

amazing. very friendly staff, super super clean and free coffee! i was obsessed with staying there i barely went out! amazing experience and i will be coming back :)

Cons:

nothing it was awesome

2025-12-23 • via Nuitee
O
Oscar • couple • co
10
2025-12-23 • via Nuitee
J
Jorge Luis • family_with_children • co
10
Terminé pagando más de lo que se había pagado 😞
Cons:

El número de contacto del hotel nunca acepta llamadas solo responde mensajes vía WhatsApp después de la 1:00 a.m.
Si quieres hacer una modificación porque pasó algo grave sí o sí por parte de frandex te van a decir de que tienes que cancelar la reserva por booking y tomarla directamente con ellos. Deben de tener mucho cuidado si hacen esta práctica ya que booking procederá a darle baja su usuario por fraude ya que el hotel no pagará la comisión correspondiente a Booking.

2025-12-19 • via Nuitee
J
José Miguel • family_with_children • ec
10
Acogedor
Pros:

Muy bueno

Cons:

Todo estuvo bien

2025-12-18 • via Nuitee
H
Hector • solo_traveller • pr
10
Pros:

Delicioso muy bueno

2025-12-17 • via Nuitee
J
Javier • family_with_children • br
10
Parking
Pros:

Limpieza y comodidad

Cons:

Parqueadero descubierto

2025-12-14 • via Nuitee
A
ANDRES • solo_traveller • co
8
Cons:

Ruido de las personas que usaban la zona de café en seguida de la habitación

2025-12-13 • via Nuitee
T
Tellez • couple • co
10
2025-12-08 • via Nuitee