Hotel Casa Esmeralda

Hotels
9.2 (238 reviews)
Calle 13B # 85C-09 , Cali , CO

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Noisy rooms
Small pool

Categories

Cleanliness
9.38
Guests consistently mention cleanliness positively.
Service
9.85
Service is frequently highlighted as friendly and attentive.
Location
9.59
The location is praised for being close to the university and other amenities.
Room Quality
8.64
Some rooms are noisy; overall comfort needs are met.
Amenities
8.37
Amenities are good but limited; some guests noted the pool's small size.
Value for Money
8.83
Generally good value, but with minor complaints about room placements.
Food and Beverage
9.38
Breakfast is highlighted as excellent, with a good variety.
Overall Experience
9.55
Overall positive experiences with minor room noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:39

Property Description

Luxurious Accommodation
Casa Esmeralda Hotel Boutique, nestled in Cali, offers elegant rooms with modern amenities. Each room is equipped with free WiFi, air conditioning, and a private bathroom. Some rooms even feature a charming balcony to enjoy the surrounding views.

Convenient Facilities
Guests can take advantage of the shared lounge and private parking available at an additional cost. The hotel ensures a comfortable stay with essentials like a wardrobe, desk, and flat-screen TV in every room. Bed linen and towels are provided for added convenience.

Nearby Attractions
Explore Cali's attractions with ease as the hotel is located close to Pan-American Park, Saint's Peter Cathedral, Jorge Isaacs Theater, and La Ermita Church. The Alfonso Bonilla Aragón International Airport is also conveniently situated just 29 km away.

Ready to experience luxury and convenience in Cali? Book your stay at Casa Esmeralda Hotel Boutique now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

9.2
Based on 238 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.59
Room Quality: 8.64
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 9.38
Overall Experience: 9.55
C
Carlos Augusto • couple • co
9
2026-09-19 • via Nuitee
C
Christian • solo_traveller • us
10
Pros:

Everything ! So far my favorite hotel in the city ! Super clean rooms spacious comfy and peaceful!

2026-09-17 • via Nuitee
G
Germán González Silva • family_with_children • co
9
Pros:

Muy limpio y muy rica la comida. La piscina en la noche con la fuente y la iluminación es muy bonito, a mi hija le encantó.

Cons:

Salí en la noche a caminar la zona, pero como no conocía me metí a una parte muy sola y oscura. Es mejor informarse antes de salir sin conocer.

2026-09-14 • via Nuitee
J
Juan Manuel • extended_group • co
7
Pros:

Buena ubicación, habitaciones grandes y limpias.

Cons:

La zona de desayuna no es muy agradable y los trabajadores hacían demasiado ruido en el cuarto de servicio (junto a la habitación que me dieron) desde muy temprano

2026-09-09 • via Nuitee
Y
Yepes • family_with_children • es
10
2026-09-09 • via Nuitee
L
Laura Stefania Ballesteros Mora • solo_traveller • co
10
Pros:

La comodidad de la habitación y el orden

Cons:

La piscina, muy fría jajaja

2026-09-05 • via Nuitee
E
Elkin Leonardo • couple • co
4
Sobre valorado
Cons:

Siento que está muy sobre valorado para
El precio y la ubicación

2026-09-04 • via Nuitee
T
Tatiana • extended_group • co
10
Pros:

La habitación estaba muy limpia, iluminada y espaciosa.

2026-09-04 • via Nuitee
J
Juan sebastian • extended_group • es
10
2026-09-03 • via Nuitee
M
MIGUEL ANGEL • extended_group • co
10
2026-08-29 • via Nuitee
P
PEDRO • solo_traveller • cl
8
Pros:

Precio calidad, buena ubicación, lindo 👍

Cons:

Había una cucaracha muerta en la ducha. No hicieron ningún compensación.

2026-08-29 • via Nuitee
Y
Yohanna • couple • co
10
2026-08-28 • via Nuitee
E
Elizabeth • solo_traveller • co
9
2026-08-27 • via Nuitee
J
Jhon Diego • couple • co
10
2026-08-21 • via Nuitee
J
Jose Manuel • couple • es
8
2026-08-20 • via Nuitee
R
Rosemary • solo_traveller • br
10
Pros:

Gostei muito do atendimento das funcionárias e por ser uma família que administra o espaço, todos são muito solícitos, atenciosos e cuidadosos para que você se sinta bem e em casa.

2026-08-17 • via Nuitee
J
Jesús Armando • couple • co
6
Volvería pero hay cosas por mejorar
Pros:

1. Su ubicación ya que queda en un sector muy tranquilo y bonito.

2. El espacio de las habitaciones y su distribución.

3. La atención del personal.

Cons:

En particular, varias cosas que no gustaron:

1. Que no haya una variación en el menú del desayuno; es importante entender que hay posibilidades adicionales para el desayuno.

2. Tuvimos dos ocasiones en que la presión del agua se fue y el bañarnos fue casi a pocas gotas.

3. El colchón de la cama de la habitación que nos correspondió, tenía algunos detalles que generaron incomodidad al dormir.

2026-08-10 • via Nuitee
A
arturo • extended_group • cl
9
Pros:

Muy bonito y buena atención

Cons:

Un poco lejos del centro

2026-08-08 • via Nuitee
M
Marlene • solo_traveller • aw
2
If you value sleep and calmness at night.. Don’t choose this. Horrible breakfast choices
Pros:

Clean, daily housekeeping, location

Cons:

Same breakfast menu everyday. Fruits and eggs with either arepa or fridge bread. Ate breakfast twice and I rather pay for breakfast somewhere else. The housekeeping cleans, cooks without gloves. Disgusting

Unable to sleep. Doors and windows are literally for nothing. You can hear EVERYTHING happening outside the room.

2026-08-07 • via Nuitee
D
Dominique • solo_traveller • fr
10
Pros:

La disponibilité et la gentillesse du personnel.
La taille de la chambre et de la salle de bain

Cons:

Rien !

2026-08-07 • via Nuitee