Best Western Uppsala

Hotels
•
Best Western
7.5 (2020 reviews)
Trädgårdsgatan 5A , Uppsala , se

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
6.25
Min toilet was not clean; cleanliness issues mentioned.
Service
8.75
Friendly and helpful staff reported in multiple reviews.
Location
8.75
Convenient location near centrum, churches, and other attractions.
Room Quality
6.75
Issues with room heating and amenities; overall room experience moderate.
Amenities
6.75
Limited amenities mentioned, including broken washing machine.
Value for Money
8.75
Several reviews highlighted good value for the price paid.
Food and Beverage
6.25
Breakfast quality and variety criticized; options seen as lacking.
Overall Experience
7.75
General sentiment is mixed but aligns with the overall hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 13:09

Property Description

Central Location and Stunning Views
Located just an 8-minute walk from Uppsala Train Station, Uppsala CityStay Hotel offers breathtaking views of Uppsala Cathedral and Uppsala Castle.

Comfortable Rooms with Modern Amenities
Each room features a flat-screen TV and a work desk. Guests can choose between rooms with a private bathroom or shared facilities. The brightly decorated rooms ensure a cozy stay for all guests.

Convenient Facilities and Services
Enjoy light meals at the in-house restaurant, grab drinks and snacks at the bar, and make use of the communal fully equipped kitchen. Laundry service, a communal TV lounge, and easy access to public transportation make your stay hassle-free.

Experience the best of Uppsala at CityStay Uppsala - book now for an unforgettable stay!

Important information:

The property does not accept cash as a method of payment (card only).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for SEK 100 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 2020 reviews
Cleanliness: 6.25
Service: 8.75
Location: 8.75
Room Quality: 6.75
Amenities: 6.75
Value for Money: 8.75
Food and Beverage: 6.25
Overall Experience: 7.75
K
Kesti • solo_traveller • se
7
Pros:

Bra frukost. Fint rum. Bra med möjligheten att boka trebäddsrum.

Cons:

Varmt i trebäddsrummet. Vi förvarade vår packning bakom receptionen, då vi kom innan rummen var klara. Killen som jobbade skulle bära upp packningen till våra rum, men när vi väl kom saknades två väskor. Det löstes i sista minuten.

2026-06-20 • via Nuitee
S
Sunniva • solo_traveller • se
10
2026-06-19 • via Nuitee
M
Marek • solo_traveller • pl
8
Pros:

Lokalizacja jest bardzo dobra. Całkiem niezłe śniadania, wygodne łóżko

Cons:

Recepcja tylko do 20 i miałem problem z meldunkiem, niestety nie dostałem żadnej wiadomości jak postępować w sytuacji kiedy przyjeżdża sie po tej godzinie. Jakoś sobie poradziłem, ale było stresująco.
Przydałyby się zasłony zaciemniające
Łazienka skromna, prysznic oddzielony od toalety tylko zasłonką

2026-06-19 • via Nuitee
U
Ulrika • extended_group • se
8
Pros:

Nära till restauranger, sevärdheter och butiker.

Cons:

Allt var bra

2026-06-19 • via Nuitee
M
Maria • couple • se
6
2026-06-18 • via Nuitee
C
carina • solo_traveller • se
7
2026-06-18 • via Nuitee
U
Ulf • solo_traveller • be
7
Centralt hotell med bra pris
Pros:

Centralt hotell till bra pris

2026-06-18 • via Nuitee
B
Bertil • couple • se
8
2026-06-18 • via Nuitee
S
Silke • solo_traveller • de
6
2026-06-17 • via Nuitee
P
PeO • solo_traveller • se
5
Pros:

Bra sängar

Cons:

Trångt badrum, ingen parkering

2026-06-15 • via Nuitee
H
Hilariusson • solo_traveller • se
7
2026-06-14 • via Nuitee
W
wickberg • extended_group • se
7
Pros:

Läget

2026-06-14 • via Nuitee
S
Sandipan • solo_traveller • ca
8
Great place. If I visit Uppsala again I'll definitely consider staying here.
Pros:

Great breakfast buffet with a lot of healthy choices and great quality! Room was nice - no complaints. Located within walking distance of major attractions of Uppsala. Also very close to bus stop. Nice view of the cathedral from my room. Reception staff was very helpful. They let me borrow an adapter to charge my devices!

Cons:

There was no room maintenance during the 3 days I stayed. It didn't bother me that much really, because I appreciate privacy, but I guess I was secretly hoping that somebody would come and take care of the room.

2026-06-14 • via Nuitee
T
Tina • couple • se
7
Okay vistelse.
Pros:

Möjligheten att göra te/kaffe.

Cons:

Dålig avrinning i handfatet.
Dålig belysning i badrummet, lampan felplacerad som gör att man skuggar sig själv i spegeln.

2026-06-14 • via Nuitee
K
Karin • extended_group • se
6
Pros:

Centralt och enkel incheck

Cons:

Saknade restaurang på hotellet. Enkel standard men funkade jättebra!

2026-06-13 • via Nuitee
E
Ewa • couple • se
7
2026-06-13 • via Nuitee
C
Cecilia • family_with_children • se
6
2026-06-12 • via Nuitee
F
Fredrik • solo_traveller • se
8
2026-06-11 • via Nuitee
G
Gunilla • couple • se
10
Pros:

Centrala läget, promenadavstånd till sevärdheter.

2026-06-11 • via Nuitee
A
Alexander • solo_traveller • gb
9
Pros:

The location was bang in the centre of the city.It was quiet and I slept well.The staff were very nice and answered all my questions.The breakfast was plentiful with a wide range of choice.

Cons:

It was all good to me

2026-06-11 • via Nuitee