Best Western Uppsala

Hotels
•
Best Western
7.5 (1876 reviews)
Trädgårdsgatan 5A , Uppsala , se

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
6.25
Min toilet was not clean; cleanliness issues mentioned.
Service
8.75
Friendly and helpful staff reported in multiple reviews.
Location
8.75
Convenient location near centrum, churches, and other attractions.
Room Quality
6.75
Issues with room heating and amenities; overall room experience moderate.
Amenities
6.75
Limited amenities mentioned, including broken washing machine.
Value for Money
8.75
Several reviews highlighted good value for the price paid.
Food and Beverage
6.25
Breakfast quality and variety criticized; options seen as lacking.
Overall Experience
7.75
General sentiment is mixed but aligns with the overall hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 13:09

Property Description

Central Location and Stunning Views
Located just an 8-minute walk from Uppsala Train Station, Uppsala CityStay Hotel offers breathtaking views of Uppsala Cathedral and Uppsala Castle.

Comfortable Rooms with Modern Amenities
Each room features a flat-screen TV and a work desk. Guests can choose between rooms with a private bathroom or shared facilities. The brightly decorated rooms ensure a cozy stay for all guests.

Convenient Facilities and Services
Enjoy light meals at the in-house restaurant, grab drinks and snacks at the bar, and make use of the communal fully equipped kitchen. Laundry service, a communal TV lounge, and easy access to public transportation make your stay hassle-free.

Experience the best of Uppsala at CityStay Uppsala - book now for an unforgettable stay!

Important information:

The property does not accept cash as a method of payment (card only).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for SEK 100 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 1876 reviews
Cleanliness: 6.25
Service: 8.75
Location: 8.75
Room Quality: 6.75
Amenities: 6.75
Value for Money: 8.75
Food and Beverage: 6.25
Overall Experience: 7.75
M
Mats H • family_with_children • se
7
2026-03-14 • via Nuitee
V
Varga • family_with_children • se
8
2026-03-12 • via Nuitee
Y
Ylva • family_with_children • se
7
2026-03-11 • via Nuitee
P
Paul Chivers • couple • se
6
vistelse var i övrigt bra.
Pros:

Frukost var väldigt fattig. Ingen vit bröd/ bullar, utan bara vit toast bröd. Warm rätt var bara pulvar egg och bacon.

Cons:

Frukost

2026-03-11 • via Nuitee
A
Anna • family_with_children • se
10
Pros:

Väldigt trevlig personal!

2026-03-10 • via Nuitee
D
David • solo_traveller • se
10
Pros:

Suveränt, utmärkt, fantastiskt

2026-03-10 • via Nuitee
E
Eva-Linda • extended_group • se
5
Hotellet var ok tilk det priset vi betalade men vi kommer att välja något annat hotell nästa gång.
Pros:

Frukosten var bra och läget centralt. Fin utsikt mot domkyrkan. Rummet var välstädat när vi kom och sängarna var sköna.

Cons:

Det lovades daglig städning av rummet men det gjordes inte. Vi fick be om nya handdukar. Handfatet var orimligt litet och hade en glashylla ovanför som omöjliggjorde ansiktstvätt. Rullgardinen fungerade inte. Alldeles utanför rummet fanns en loungegrupp där en grupp ungdomar hängde sent på kvällarna/nätterna. De var inte högljudda men pga att det var väldigt lyhört stördes vi. Vi kunde inte lämna vårt bagage i väntan på tåget efter utcheckning pga att receptionen inte var bemannad hela tiden.

2026-03-09 • via Nuitee
V
Vesa • couple • se
7
2026-03-09 • via Nuitee
J
Jens • family_with_children • de
7
Pros:

Einfacher Check-In und sehr schneller Check-Out. Sehr freundliches Personal, leckeres Frühstücksbuffet und 24h Kaffee und Tee kostenlos verfügbar.

Cons:

Das Zimmer war recht klein und hatte für 3 Personen nur einen Stuhl. Das Gepäck musste man auf dem Bett auspacken. Auf der Straße gab es keine legale Haltemöglichkeit während des Ein- und Auscheckens.

2026-03-08 • via Nuitee
W
Wehelie • couple • se
5
2026-03-06 • via Nuitee
L
Linda • solo_traveller • se
10
2026-03-06 • via Nuitee
H
Hannes • extended_group • de
10
Pros:

Top Lage, bequemer Checkin

2026-03-06 • via Nuitee
J
Jansson • solo_traveller • se
8
2026-03-05 • via Nuitee
S
Somayeh • solo_traveller • se
6
2026-03-04 • via Nuitee
Y
Yahsimbi Bao • family_with_children • se
9
2026-03-04 • via Nuitee
D
Die Wenkel`s • family_with_children • de
8
Pros:

Alles ok

Cons:

Kein Parkplatz in der nähe

2026-03-02 • via Nuitee
Åsa • couple • se
8
Prisvärt o trevligt
Pros:

Rent o fräscht o väldigt tyst o lugnt fast det låg mitt i stan

2026-03-02 • via Nuitee
C
CJH • solo_traveller • se
8
2026-03-02 • via Nuitee
L
Lina • family_with_children • se
3
Cons:

Otroligt opersonligt, tråkiga rum som ger känsla av vandrarhem, trist frukost

2026-03-02 • via Nuitee
F
Federico • family_with_children • se
7
Pros:

Central i Uppsala.
Välstädat och bekväma sängar.
Bra rum storlek (3 bäddar).
Ok frukost.

Cons:

Väldig lyhörd från gatan. Kunde inte sova till efter 1 på natten.
Lite sliten.
Minsta handfat jag har sett i badrummet trots bra med plats för en större. Omöjligt att inte skvätta överallt, man fick även tvättat fötterna. 😁
Inte extremt välkomnande personal.

2026-03-01 • via Nuitee