Hotel Princesa Parc Excellence

Hotels
8.6 (215 reviews)
Carretera General , Arinsal , AD

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Friendly staff
Cons:
Food quality issues
Service inconsistencies in some areas

Categories

Cleanliness
9.03
Specific sentiment from text suggests rooms were very clean and well-maintained.
Service
8.8
Most reviews reflected kindness of the staff, with some exceptions noted.
Location
8.94
Positive remarks about the hotel's location, providing excellent access.
Room Quality
8.69
Rooms described as beautiful and comfortable.
Amenities
8.52
Positive mention of spa and restaurant amenities but room for improvement noted.
Value for Money
8.28
Concerns about pricing relative to the quality of food and some services.
Food and Beverage
7.93
Notable complaints about breakfast and buffet food quality, impacting overall perception.
Overall Experience
8.6
General sentiment is largely positive with some criticisms, leading to a balanced view.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:25

Property Description

Luxurious Spa and Wellness Area
Indulge in relaxation at our spa and wellness area featuring a sauna, hammam, and hot tub. Unwind after a day of skiing or hiking in the beautiful mountains of Arinsal.

Entertainment and Dining Options
Enjoy a drink at our bar, savor delicious meals at the restaurant, or have a fun time at the bowling alley. There's something for everyone to enjoy without leaving the hotel premises.

Scenic Location and Outdoor Activities
Located just minutes away from Arinsal Ski Lift, our hotel is the perfect base for exploring Comunal de les Valls Nature Reserve and Andorra la Vella. Join our guided hiking walks in the summer for a memorable outdoor experience.

Experience luxury and comfort at Hotel Princesa Parc Excellence. Book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Spa/wellness center is closed from 2026-11-27 until 2026-11-22
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 215 reviews
Cleanliness: 9.03
Service: 8.8
Location: 8.94
Room Quality: 8.69
Amenities: 8.52
Value for Money: 8.28
Food and Beverage: 7.93
Overall Experience: 8.6
I
Ilona • couple • fr
10
Magnifique hôtel et personnel très agréable
2026-10-17 • via Nuitee
F
Francesc • couple • es
7
2026-10-16 • via Nuitee
F
Fernando • extended_group • es
7
Las montañas andorranas
Pros:

El paisaje

Cons:

El parking

2026-10-15 • via Nuitee
J
Javier • solo_traveller • gb
9
2026-10-15 • via Nuitee
N
Nita • couple • es
10
Desde que llega la recepción, la chip, la chica pudo ayudarnos y supo ayudarnos con absolutamente todo fue súper amable
Pros:

Todo tanto el personal a destacar por su atención que son la leche de verdad son increíbles

Cons:

Todo

2026-10-14 • via Nuitee
M
Marcel • extended_group • es
9
2026-10-13 • via Nuitee
L
Luís • solo_traveller • pt
10
2026-10-10 • via Nuitee
M
Mástiles Mastilium • couple • es
9
Fantástico
Pros:

Muy bonito y muy bien cuidado. Excelente hotel en Arinsal

2026-10-09 • via Nuitee
E
erwin • couple • fr
9
Pour le prix top
Pros:

L’accueil est top , très bien équipé avec les restaurant le spa et les massages. La salle de jeux avec bowling et arcade sont top. Très propre est chambre très grande. Chambre très récente

Cons:

Le petit déjeuner est un peu léger

2026-10-08 • via Nuitee
J
Jules • solo_traveller • fr
8
2026-10-07 • via Nuitee
N
Nancy • couple • be
9
J'y retournerai, c'est certain
Pros:

Une chambre (suite) juste exceptionnel... Un lit plus que confortable...
SBD gigantesque avec des produits NUXE <3
Une infrastructure top sans compter un petit déjeuner de grande qualité

Cons:

Accès parking exigu

2026-10-07 • via Nuitee
R
Roman • solo_traveller • be
10
2026-10-07 • via Nuitee
S
Santi • couple • es
10
Detalles que hacen más bonita la estancia
Pros:

Ya conocía este hotel y esta vez nos sorprendieron dejando una botella de cava en la habitación, para celebrar el cumpleaños de mi pareja

Cons:

Todo perfecto

2026-10-07 • via Nuitee
S
SEVERINE • couple • fr
8
2026-09-18 • via Nuitee
M
Marc S. • couple • es
10
Buena estancia entre las montañas andorranas
Pros:

La comodidad de la cama y la amabilidad de todos los empleados del hotel.

Cons:

Nada, todo correcto.

2026-09-17 • via Nuitee
R
Rodrigo • couple • pt
10
Fantástico
Pros:

Todos os detalhes, desde o pillow mist á simpatia do staff

2026-09-15 • via Nuitee
Y
Yazmin • family_with_children • es
10
Excepcional
Pros:

La limpieza , las locaciones del hotel nos gustó mucho

Cons:

Por ponerle un pero la piscina exterior debería ser CV lo atizada para poder disfrutarla en septiembre

2026-09-14 • via Nuitee
O
Oaida • couple • es
10
Bonito
Pros:

El hotel es excelente y fuimos celebrando nuestro aniversario nos esperaron con una botella de cava,muchas gracias por el detalle

Cons:

Muy poco personal

2026-09-14 • via Nuitee
F
Frederic • couple • fr
10
Pros:

Magnifique hôtel et personnel très agréable

2026-09-14 • via Nuitee
D
David • couple • es
10
2026-09-14 • via Nuitee