LUNA HOTEL

Hotels
•
Independent
4 (1 reviews)
Sherif Basha, Cairo, Cairo Governorate, 4280143 , Cairo , EG
20-1062035708

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Facilities

Free WiFi
24-hour front desk
Designated smoking area
Concierge service
Wheelchair accessible
ATM/banking
Hiking/biking trails nearby
Banquet hall
Covered parking
Secured parking
See all facilities

Review Highlights

Pros:
None mentioned
Cons:
Unfulfilled breakfast service
Lack of service responsiveness

Categories

Cleanliness
5
Mixed reviews regarding cleanliness reported. Some guests mentioned concerns, while others found the rooms clean.
Service
3
Service received varied feedback, with complaints about unfulfilled services and lack of response to issues.
Location
6.5
Guests appreciated the central location, but some mentioned difficulties in finding the hotel.
Room Quality
4
Rooms had mixed reviews with some guests mentioning maintenance issues and others praising the comfort.
Amenities
4
Various opinions on amenities, with some guests missing expected services and others enjoying the available facilities.
Value for Money
3
Mixed feedback on the value for the price paid, with some guests feeling disappointed with the services provided.
Food and Beverage
2
Guests reported issues with unfulfilled breakfast service, impacting overall dining experience negatively.
Overall Experience
3
Most guests expressed dissatisfaction with their overall experience due to unmet expectations and lack of services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 00:16

Property Description

Convenient Amenities & Services
Enjoy complimentary wireless internet, concierge services, and a banquet hall for special events. Benefit from dry cleaning/laundry services and a 24-hour front desk.

Satisfy Your Appetite
Indulge in delicious meals and beverages at the hotel's coffee shop/cafe.

Comfortable Accommodations
Feel at home in one of the 15 well-appointed air-conditioned guestrooms. Stay connected with complimentary Wi-Fi and enjoy satellite programming for entertainment.

Important information:

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Private host property

Location

Guest Reviews

4
Based on 1 reviews
Cleanliness: 5
Service: 3
Location: 6.5
Room Quality: 4
Amenities: 4
Value for Money: 3
Food and Beverage: 2
Overall Experience: 3
O
obed
4
Pros:

Abbiamo pagato una collazione bufet che non hanno mai servito, non essisteva, non hanno nemmeno la cucina, e non hanno proveduto a riparare l'errore in nessun modo.

2025-04-27 • via Nuitee