Imperial Hotel Tenby

Hotels
8.4 (762 reviews)
The Parragon , Tenby , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Kid meals
Emergency cord in bathroom
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Lift issues
Parking fee

Categories

Cleanliness
8.09
Very clean as mentioned in several reviews but some noise complaints affecting sleep quality.
Service
9.06
Staff were friendly and helpful, and some guests received special treatment for occasions.
Location
9.1
Fantastic location with great views and accessibility to town.
Room Quality
8.25
Rooms are generally lovely, but some were a bit small or had issues like noise from air conditioning.
Amenities
8.48
Good variety of amenities, though some issues with the lift were noted.
Value for Money
8.04
Some complaints about additional charges like parking and breakfast not included.
Food and Beverage
7.59
Good breakfast and food but specific negative feedback on Christmas lunch quality.
Overall Experience
8.56
Overall an enjoyable stay with significant positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:31

Property Description

Stunning Cliff Top Location
Experience breathtaking views of Carmarthen Bay and the Pembrokshire coastline from our hotel perched on a cliff top. Front facing rooms offer panoramic sea views, perfect for a relaxing getaway.

Dining with a View
Enjoy delicious meals and breakfast in our restaurant while soaking in magnificent views along the beach. Our patio terrace and bar provide the perfect spots to unwind and enjoy a drink with friends or family.

Historic Charm and Modern Comfort
Set within the old stone walls of the town, our hotel blends historic charm with modern amenities. With en suite rooms equipped with TV, tea/coffee facilities, and free Wi-Fi, your comfort is our priority.

Book now to experience the perfect blend of history, comfort, and stunning views at the Imperial Hotel.

Important information:

Please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

When booking 5 rooms or more, different terms and conditions will apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 762 reviews
Cleanliness: 8.09
Service: 9.06
Location: 9.1
Room Quality: 8.25
Amenities: 8.48
Value for Money: 8.04
Food and Beverage: 7.59
Overall Experience: 8.56
P
Peter • couple • gb
8
Very enjoyable
Cons:

Rooms could be larger.
No twin bedded rooms available any more on ground floor.

2026-05-30 • via Nuitee
N
Nicola • extended_group • gb
6
2026-05-30 • via Nuitee
C
Claudia • solo_traveller • gb
10
Perfect Getaway
Pros:

Location, friendly staff, cleanliness, sea view

Cons:

Room a bit small

2026-05-29 • via Nuitee
S
shelley • solo_traveller • gb
9
Pros:

Location was great, loved our sea view. Bed was really comfortable and air-conditioning was a godsend.

Cons:

Not a drop of hot water for shower in the morning. It wasnt even luke warm, it was cold. We stopped by the bar and sat out on the terrace about 6pm. Drinks had to be ordered online by scanning QR code, however the choice of alcoholic drinks was extreme poor as everything was listed as sold out! 1 choice of lager, no beers available, 1 flavour of cider etc

2026-05-28 • via Nuitee
A
anna • couple • gb
10
Thoroughly enjoyed our stay comfortable rooms and excellent service
Pros:

Close to beach and shops food was amazing

Cons:

Nothing

2026-05-27 • via Nuitee
H
Heidi • solo_traveller • gb
8
Wonderfull view! Great location
Pros:

Lovely hotel, with a great location we had an amazing sea view with our room. It was a small double but adaquate. Really comfy bed and lovely clean modern bathroom. One gripe our TV didnt work, they sent someone to fix but he was unable to. But we only had one night, so wasnt a major issue.
Lovey breakfast and staff attentive.

Cons:

TV didnt work.

2026-05-27 • via Nuitee
R
RAYMOND • family_with_children • gb
8
LOVELY STAFF AND GREAT LOCATION.
Pros:

LOCATION. COMFORT

Cons:

EMERGENCY ALARM.
FIRE ESCAPE.
BIGGER LIFT.

2026-05-26 • via Nuitee
T
Tracey • couple • gb
10
Pros:

Stunning hotel. Tenby is lovely, the staff were amazing, and the view from our room was to die for. We didn't want to leave. Tenby folk are very welcoming and friendly; many places in Wales are not.

Cons:

Views, friendliness.

2026-05-26 • via Nuitee
A
Allison • extended_group • gb
8
Great weekend.
Pros:

Location and staff friendly

Cons:

A large cracked loose tile in our bathroom, I don’t feel this was acceptable. It should be changed. No batteries in remote control for tv

2026-05-25 • via Nuitee
C
Carl • couple • gb
4
2026-05-25 • via Nuitee
L
Lia • couple • gb
10
2026-05-25 • via Nuitee
R
Richard • couple • gb
5
We had a very bad experience once checked in ie soiled underwear in the wardrobe
Pros:

The location

Cons:

Very expensive for what you got

2026-05-25 • via Nuitee
C
Carole • extended_group • gb
10
Wxcellent hotel, eficent staff and great breakfast.
2026-05-23 • via Nuitee
D
Danielle • couple • gb
10
2026-05-18 • via Nuitee
P
Paul • couple • gb
10
Best stay in Tenby
Pros:

It was fantastic

Cons:

Nothing

2026-05-18 • via Nuitee
J
James • solo_traveller • gb
7
Pros:

Very nice room ,lovely view

Cons:

There was a DJ playing music in the bar from 2pm that was so loud the receptionist couldn't hear us speaking to check in. They did apologise to be fair

2026-05-18 • via Nuitee
A
Andrew • couple • gb
8
Overall enjoyed, but very pricey for one night stay.
Pros:

Staff were exelent, view from the room amazing. Food was so good but portions a bit small for the price.

Cons:

Room was to warm, no Aircon. No mini fridge to keep drinks.

2026-05-17 • via Nuitee
J
John • couple • gb
2
Expensive and poorly managed.
Pros:

The location

Cons:

The room was advertised as a £400 suite with a sea view; however, it was a standard room with a rear view. The elevator to the third floor was out of order throughout our stay. The television did not function properly. The staff managed the establishment in a manner similar to a club.
We requested an alternative room, which was the last remaining option. Although our television frequently experienced issues, the staff was unable to resolve the problem. The broken elevator was under maintenance, but this occurred during a holiday weekend...

2026-05-14 • via Nuitee
S
Susan • couple • gb
8
Great for beach and town center
Pros:

The room was excellent. We had a great sea view. Comfortable bed. Well appointed shower room.
The room was large with quality fittings, Dyson hairdryer and Smeg kettle. Plenty of eateries and bars within short walking distance.

Cons:

The lift was quite temperamental, doors often went to close then pulled open. Would only take 2 people at a time

2026-05-14 • via Nuitee
A
Alan • solo_traveller • gb
8
Poppy and Max holiday
Pros:

Comfortable beds with a gorgeous view , room spotless clean and the staff couldn't be more helpful and lovely. We had two labs with us and they soon learnt where the desk treat jar is ! We will be back x

Cons:

It was fine for us but due to the nature of the hotel (three buildings into one )there is quite a few stairs and uou find yourself going up and down a lot it can get a bit confusing.

2026-05-14 • via Nuitee