Imperial Hotel Tenby

Hotels
8.4 (608 reviews)
The Parragon , Tenby , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Kid meals
Emergency cord in bathroom
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Lift issues
Parking fee

Categories

Cleanliness
8.09
Very clean as mentioned in several reviews but some noise complaints affecting sleep quality.
Service
9.06
Staff were friendly and helpful, and some guests received special treatment for occasions.
Location
9.1
Fantastic location with great views and accessibility to town.
Room Quality
8.25
Rooms are generally lovely, but some were a bit small or had issues like noise from air conditioning.
Amenities
8.48
Good variety of amenities, though some issues with the lift were noted.
Value for Money
8.04
Some complaints about additional charges like parking and breakfast not included.
Food and Beverage
7.59
Good breakfast and food but specific negative feedback on Christmas lunch quality.
Overall Experience
8.56
Overall an enjoyable stay with significant positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:31

Property Description

Stunning Cliff Top Location
Experience breathtaking views of Carmarthen Bay and the Pembrokshire coastline from our hotel perched on a cliff top. Front facing rooms offer panoramic sea views, perfect for a relaxing getaway.

Dining with a View
Enjoy delicious meals and breakfast in our restaurant while soaking in magnificent views along the beach. Our patio terrace and bar provide the perfect spots to unwind and enjoy a drink with friends or family.

Historic Charm and Modern Comfort
Set within the old stone walls of the town, our hotel blends historic charm with modern amenities. With en suite rooms equipped with TV, tea/coffee facilities, and free Wi-Fi, your comfort is our priority.

Book now to experience the perfect blend of history, comfort, and stunning views at the Imperial Hotel.

Important information:

Please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

When booking 5 rooms or more, different terms and conditions will apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 608 reviews
Cleanliness: 8.09
Service: 9.06
Location: 9.1
Room Quality: 8.25
Amenities: 8.48
Value for Money: 8.04
Food and Beverage: 7.59
Overall Experience: 8.56
K
Katie solo_traveller gb
10
Pros:

The staff were very welcoming and lovely. The room was very clean and cosy

2026-04-18 via Nuitee
P
Paul solo_traveller gb
9
Pros:

Views room size staff helpful

2026-04-16 via Nuitee
A
Ashley couple gb
8
A great place to stay in central Tenby
Pros:

Location, view, room

Cons:

Nothing

2026-04-16 via Nuitee
A
Anne couple gb
9
Lovely time at the Imperial. Good size room and comfortable bed.
Pros:

Lovely sea view
Great location
Dog friendly

Cons:

Lift was a bit temperamental
An onsite car park would be good

2026-04-16 via Nuitee
M
Mark couple gb
10
Amazing, wonderful stay will definitely be back to stay at The Imperial.
Pros:

Beautiful location, close to town, amazing sea view room, lovely bar and restaurant area.

Cons:

Nothing

2026-04-15 via Nuitee
R
ROGER couple gb
7
Excellent location and views with friendly staff, but hotel didn't quite make the most of its assets
Pros:

Location, sea view and general hotel decor was clean and fresh, helped by recent hotel refurbishment

Cons:

Restaurant menu limited
Rooms a bit small. Very difficult to get 2 people sitting in window area to appreciate the wonderful sea views.
Patio doors (instead of bay window) leading outside to the flat roof area would have enhanced the views and comfort.

2026-04-14 via Nuitee
S
Sharron solo_traveller gb
10
Lovely stay with amazing views
Pros:

Amazing breakfast and super service. Staff were so attentive. Went out of their way to help. The views are stunning!

Cons:

Windows in restaurant/bar could do with a clean as the views are the jewel in the crown!

2026-04-14 via Nuitee
M
Mark couple gb
7
2026-04-12 via Nuitee
D
Dean couple gb
10
Amazing
Pros:

Amazing

Cons:

Amazing

2026-04-12 via Nuitee
M
Mark solo_traveller th
9
Pleasant stay, though some things let it down.
Pros:

Staff were friendly and generally helpful, good location and comfortable beds.

Cons:

That you can't even order a sandwich for lunch from the restaurant, unless you order afternoon tea 24 hours in advance.
The elevator is useless, the doors kept opening and closing, which isn't much fun when you have heavy suitcases to move up and down the many staircases.

2026-04-11 via Nuitee
D
DIANE couple gb
10
Brilliant short stay count fault it xx
Pros:

Location and views

Cons:

Nothing

2026-04-10 via Nuitee
A
Aaron couple gb
7
Good location, just don’t stay over a weekend
Pros:

Good location in the town. Walkable to the beach, town, supermarket, car parks and attractions.

Cons:

Saturday afternoon DJ in the restaurant/bar/reception. Very loud which you could the thumping of the bass in our 4th floor room. We found out that the hotel was hosting a local radio station for a broadcast and launching a Rock festival. We would not have chosen the hotel if we knew this beforehand.

2026-04-10 via Nuitee
N
Nathan couple gb
5
Poky room, friendly staff
Pros:

Location, patio overlooking castle beach, recent renovation

Cons:

Room was tiny - a single room with a double bed. Bed recent but not so comfortable. We had to take it in turns to get changed! Weirdly the safe was under the bed, the room was so small

2026-04-08 via Nuitee
W
Williams solo_traveller gb
10
2026-04-08 via Nuitee
D
Dai family_with_children gb
9
2026-04-08 via Nuitee
C
Chris couple gb
10
Pros:

So clean amazing staff so friendly and helpful

Cons:

Having to check out

2026-04-08 via Nuitee
H
Howard couple gb
9
Lovely short break in Tenby.
Pros:

Lovely room with a sea view. The staff were excellent and knowledgeable. My wife had sustained a fall a few days before, and I was able to amend my booking to have a room o the first floor which was a big help even though it was Easter weekend. Breakfast was excellent. Check out was quick and easy with an accurate bill. Would highly recommend, and will return.

Cons:

Nothing

2026-04-08 via Nuitee
C
Christopher couple gb
10
Magical stay
Pros:

Our room was beautiful, was not expecting a upgrade,the view was wonderful could sit and watch it all days photos are our view this morning

Cons:

There was nothing not to like

2026-04-08 via Nuitee
M
Matthews couple gb
10
2026-04-07 via Nuitee
S
Steve couple gb
9
Lovely room, lovely location, beautiful food and helpful, helpful friendly staff.
Pros:

Well presented, well staffed and perfect location

Cons:

Nothing

2026-04-07 via Nuitee