Imperial Hotel Tenby

Hotels
8.4 (885 reviews)
The Parragon , Tenby , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
Golf course
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Lift issues
Parking fee

Categories

Cleanliness
8.09
Very clean as mentioned in several reviews but some noise complaints affecting sleep quality.
Service
9.06
Staff were friendly and helpful, and some guests received special treatment for occasions.
Location
9.1
Fantastic location with great views and accessibility to town.
Room Quality
8.25
Rooms are generally lovely, but some were a bit small or had issues like noise from air conditioning.
Amenities
8.48
Good variety of amenities, though some issues with the lift were noted.
Value for Money
8.04
Some complaints about additional charges like parking and breakfast not included.
Food and Beverage
7.59
Good breakfast and food but specific negative feedback on Christmas lunch quality.
Overall Experience
8.56
Overall an enjoyable stay with significant positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:31

Property Description

Stunning Cliff Top Location
Experience breathtaking views of Carmarthen Bay and the Pembrokshire coastline from our hotel perched on a cliff top. Front facing rooms offer panoramic sea views, perfect for a relaxing getaway.

Dining with a View
Enjoy delicious meals and breakfast in our restaurant while soaking in magnificent views along the beach. Our patio terrace and bar provide the perfect spots to unwind and enjoy a drink with friends or family.

Historic Charm and Modern Comfort
Set within the old stone walls of the town, our hotel blends historic charm with modern amenities. With en suite rooms equipped with TV, tea/coffee facilities, and free Wi-Fi, your comfort is our priority.

Book now to experience the perfect blend of history, comfort, and stunning views at the Imperial Hotel.

Important information:

Please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

When booking 5 rooms or more, different terms and conditions will apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.4
Based on 885 reviews
Cleanliness: 8.09
Service: 9.06
Location: 9.1
Room Quality: 8.25
Amenities: 8.48
Value for Money: 8.04
Food and Beverage: 7.59
Overall Experience: 8.56
M
MAXINE solo_traveller gb
7
Pros:

Nice size room and comfortable, great view, good choice for breakfast

Cons:

Lift bit old and dodgy, actual restaurant for evening meal quite bland, annoying how to order drinks via bar code which took 20 minutes before service

2026-08-08 via Nuitee
A
Arnaud extended_group fr
8
2026-08-08 via Nuitee
S
Stephen wright solo_traveller gb
8
2026-08-06 via Nuitee
O
Oliver couple gb
10
2026-08-06 via Nuitee
A
Andrew couple gb
10
Great Hotel in a great spot.
Pros:

Excellent staff, facilities were great and the location was brilliant.

Cons:

Option for late check out/early check in.

2026-08-06 via Nuitee
R
Richard couple gb
10
2026-08-05 via Nuitee
M
Maddie couple gb
10
First time staying in Tenby and loved every second of it!
Pros:

Gorgeous sea view, comfiest bed and really friendly staff

2026-08-05 via Nuitee
M
McCabe solo_traveller gb
6
Pros:

The staff were lovely.good sea view. Very clean.

Cons:

Didn't like our room. No drawer's to put clothes. The two chairs were too big for the room. I stubbed my bloody toes twice. Very painful.the loo/ shower room was superb l have to say.

2026-08-05 via Nuitee
R
Rebeca couple gb
8
Great location, all staff were helpful, wellconing & friendly.
Pros:

Staff were great-especially Tracey at the front desk. Room was clean and comfortable ( a bit smaller than the photo looked) -comfy bed, dyson hairdryer, good shower gel. Fantastic location. Quiet even though central .

Cons:

Individual portions in room / breakfast not very environmentally friendly, too much waste!

2026-08-04 via Nuitee
M
Mark couple gb
10
Great value for a sea view hotel
Pros:

Lovely views and staff

Cons:

Great for the price

2026-08-03 via Nuitee
S
Smith couple gb
10
Pros:

Breakfast was stunning and so was the staff we had a brilliant time

Cons:

When we had to go home 😪

2026-08-02 via Nuitee
J
Jenna couple gb
10
Would highly recommend this place to anyone outstanding
Pros:

Was clean and to a high standard the bed was so comfortable and spacious

Cons:

N/a

2026-08-02 via Nuitee
M
Mark couple gb
10
2026-07-25 via Nuitee
S
squibbs family_with_children gb
10
2026-07-24 via Nuitee
J
JP couple ae
6
2026-07-23 via Nuitee
E
Ellys couple gb
3
Pros:

The staff were very nice. Especially the receptionist Tracey.

Cons:

The air con in the room was broke. The hotel gave us a small fan. It was unbearable in that room and had a very uncomfortable night sleep. Checked out early for fresh air!

2026-07-22 via Nuitee
E
edith extended_group at
8
2026-07-21 via Nuitee
M
Mark couple gb
9
Lovely hotel, great location, very pleasant staff
Pros:

Fabulous view of sea

Cons:

Stairs to bedroom (aty the top of the list)

2026-07-21 via Nuitee
R
Rhian couple gb
8
Beautiful
Pros:

Location was excellent . Food was lovely .
Bed was very comfortable . Staff friendly .

Cons:

Spots of Blood on pillow . T-shirt corner of room behind chair dusty ? How long been there

2026-07-20 via Nuitee
T
Tracy solo_traveller gb
10
Pros:

Location, views, junior suite is fantastic

Cons:

Liked everything

2026-07-19 via Nuitee