Imperial Hotel Tenby

Hotels
8.4 (608 reviews)
The Parragon , Tenby , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Kid meals
Emergency cord in bathroom
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Lift issues
Parking fee

Categories

Cleanliness
8.09
Very clean as mentioned in several reviews but some noise complaints affecting sleep quality.
Service
9.06
Staff were friendly and helpful, and some guests received special treatment for occasions.
Location
9.1
Fantastic location with great views and accessibility to town.
Room Quality
8.25
Rooms are generally lovely, but some were a bit small or had issues like noise from air conditioning.
Amenities
8.48
Good variety of amenities, though some issues with the lift were noted.
Value for Money
8.04
Some complaints about additional charges like parking and breakfast not included.
Food and Beverage
7.59
Good breakfast and food but specific negative feedback on Christmas lunch quality.
Overall Experience
8.56
Overall an enjoyable stay with significant positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:31

Property Description

Stunning Cliff Top Location
Experience breathtaking views of Carmarthen Bay and the Pembrokshire coastline from our hotel perched on a cliff top. Front facing rooms offer panoramic sea views, perfect for a relaxing getaway.

Dining with a View
Enjoy delicious meals and breakfast in our restaurant while soaking in magnificent views along the beach. Our patio terrace and bar provide the perfect spots to unwind and enjoy a drink with friends or family.

Historic Charm and Modern Comfort
Set within the old stone walls of the town, our hotel blends historic charm with modern amenities. With en suite rooms equipped with TV, tea/coffee facilities, and free Wi-Fi, your comfort is our priority.

Book now to experience the perfect blend of history, comfort, and stunning views at the Imperial Hotel.

Important information:

Please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

When booking 5 rooms or more, different terms and conditions will apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 608 reviews
Cleanliness: 8.09
Service: 9.06
Location: 9.1
Room Quality: 8.25
Amenities: 8.48
Value for Money: 8.04
Food and Beverage: 7.59
Overall Experience: 8.56
J
John couple gb
2
Expensive and poorly managed.
Pros:

The location

Cons:

The room was advertised as a £400 suite with a sea view; however, it was a standard room with a rear view. The elevator to the third floor was out of order throughout our stay. The television did not function properly. The staff managed the establishment in a manner similar to a club.
We requested an alternative room, which was the last remaining option. Although our television frequently experienced issues, the staff was unable to resolve the problem. The broken elevator was under maintenance, but this occurred during a holiday weekend...

2026-05-14 via Nuitee
S
Susan couple gb
8
Great for beach and town center
Pros:

The room was excellent. We had a great sea view. Comfortable bed. Well appointed shower room.
The room was large with quality fittings, Dyson hairdryer and Smeg kettle. Plenty of eateries and bars within short walking distance.

Cons:

The lift was quite temperamental, doors often went to close then pulled open. Would only take 2 people at a time

2026-05-14 via Nuitee
A
Alan solo_traveller gb
8
Poppy and Max holiday
Pros:

Comfortable beds with a gorgeous view , room spotless clean and the staff couldn't be more helpful and lovely. We had two labs with us and they soon learnt where the desk treat jar is ! We will be back x

Cons:

It was fine for us but due to the nature of the hotel (three buildings into one )there is quite a few stairs and uou find yourself going up and down a lot it can get a bit confusing.

2026-05-14 via Nuitee
J
Joanne couple gb
9
2026-05-12 via Nuitee
J
Jeremy solo_traveller gb
9
Pros:

Location
Friendly staff

Cons:

WiFi ordering of drinks

2026-05-12 via Nuitee
S
Sandra couple gb
10
Lovely stay, modern refurbished with a fabulous view
Pros:

Very good with plenty of choices

Cons:

Better fit room door

2026-05-12 via Nuitee
G
Gavin solo_traveller gb
10
Pros:

Staff and food were amazing.
The room was lovely with exceptional views

2026-05-10 via Nuitee
D
Daniel couple gb
3
Pros:

Tenby

Cons:

1 toilet roll
Abrupt staff
Too much money for 1 night and poor hotel standards. It is tenby so there will always be people coming in.

2026-05-10 via Nuitee
C
Catherine solo_traveller gb
9
2026-05-10 via Nuitee
F
Faye couple gb
10
Perfect stay, we’ll be back!!
Pros:

Beautifully appointed with the best location. Our room was amazing with a spectacular view. Service on check in were welcoming, informative and friendly, bar service and breakfast great too.

2026-05-10 via Nuitee
B
Benjamin couple gb
7
Lovely place to stay, in a great location.
Pros:

Sea view. Friendly staff.

Cons:

Bedroom window needed a clean. No free parking.

2026-05-10 via Nuitee
K
Kath couple gb
8
Love it
2026-05-09 via Nuitee
A
Adrian solo_traveller gb
10
Pros:

Friendly staff

Cons:

Nothing

2026-05-09 via Nuitee
A
Ananda couple gb
7
2026-05-09 via Nuitee
T
Trevor couple gb
9
2026-05-08 via Nuitee
C
Craig couple gb
10
2026-05-08 via Nuitee
M
Michael solo_traveller gb
9
2026-05-08 via Nuitee
N
Nicholas extended_group gb
9
Pros:

Staff are very nice local people

Cons:

Internet connection not so good (Room 401). There is no 4G/5G, the hotel wi-fi connection seemed not so good. Some sites gave me "could not establish a secure connection". The TV picture pixellates and gets lost at times.

2026-05-08 via Nuitee
N
Nicky K Lewis solo_traveller gb
9
Wonderfully unique and refurbished to a very high standard
Pros:

Totally refurbished recently. Dyson hairdryer and Smeg kettle. Double walk in shower. Seaview was amazing. Very dog friendly. Allowed at the restaurant table everywhere.

Cons:

Lift says 300kg and going down took 2 humans and a dog but not going up.
Building is wonderfully unique but that means steps all over the place.

2026-05-06 via Nuitee
D
David solo_traveller gb
9
2026-05-06 via Nuitee