Imperial Hotel Tenby

Hotels
8.4 (500 reviews)
The Parragon , Tenby , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Kid meals
Emergency cord in bathroom
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Lift issues
Parking fee

Categories

Cleanliness
8.09
Very clean as mentioned in several reviews but some noise complaints affecting sleep quality.
Service
9.06
Staff were friendly and helpful, and some guests received special treatment for occasions.
Location
9.1
Fantastic location with great views and accessibility to town.
Room Quality
8.25
Rooms are generally lovely, but some were a bit small or had issues like noise from air conditioning.
Amenities
8.48
Good variety of amenities, though some issues with the lift were noted.
Value for Money
8.04
Some complaints about additional charges like parking and breakfast not included.
Food and Beverage
7.59
Good breakfast and food but specific negative feedback on Christmas lunch quality.
Overall Experience
8.56
Overall an enjoyable stay with significant positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:31

Property Description

Stunning Cliff Top Location
Experience breathtaking views of Carmarthen Bay and the Pembrokshire coastline from our hotel perched on a cliff top. Front facing rooms offer panoramic sea views, perfect for a relaxing getaway.

Dining with a View
Enjoy delicious meals and breakfast in our restaurant while soaking in magnificent views along the beach. Our patio terrace and bar provide the perfect spots to unwind and enjoy a drink with friends or family.

Historic Charm and Modern Comfort
Set within the old stone walls of the town, our hotel blends historic charm with modern amenities. With en suite rooms equipped with TV, tea/coffee facilities, and free Wi-Fi, your comfort is our priority.

Book now to experience the perfect blend of history, comfort, and stunning views at the Imperial Hotel.

Important information:

Please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

When booking 5 rooms or more, different terms and conditions will apply.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 500 reviews
Cleanliness: 8.09
Service: 9.06
Location: 9.1
Room Quality: 8.25
Amenities: 8.48
Value for Money: 8.04
Food and Beverage: 7.59
Overall Experience: 8.56
D
David solo_traveller gb
7
Pros:

The view exelent

Cons:

Surarage problem

2026-02-14 via Nuitee
M
mark couple gb
9
Pros:

Lovely place and would definitely return to the hotel

Cons:

Felt breakfast was expensive especially as my wife is a very small eater

2026-02-13 via Nuitee
T
Tasha solo_traveller gb
6
Was ok but wouldn’t book again
Pros:

Property was clean, and had amble tea/coffee items and water in the room.

Cons:

Room was a bit small and thought I booked a sea view but I didn’t, pillows were not comfy. Also very expensive for what you got.

2026-02-13 via Nuitee
S
Susan couple gb
9
Superb!
Pros:

Wonderful location, lovely views. The staff at the hotel were very friendly & welcoming. The food is superb!

2026-02-13 via Nuitee
P
Pearce couple gb
10
The hotel does what it says on the tin.
Pros:

Delightful staff. Very helpful. Will be returning soon

Cons:

Nothing

2026-02-12 via Nuitee
S
Sarah couple gb
10
Pros:

Size and view

Cons:

It was very expensive with no breakfast included.

2026-02-12 via Nuitee
S
Sarah couple gb
10
Perfect.
Pros:

Wonderful sea views, superb location, comfortable beds, super clean room and bathroom, friendly kind and helpful staff, delicious food in restaurant.

2026-02-12 via Nuitee
K
kathy couple gb
9
Pros:

Everything about our stay away

Cons:

Nothing at all couldnt fault it

2026-02-12 via Nuitee
W
Whitlom couple gb
9
Great hotel after upgrade
Pros:

Location , staff, upgrade was excellent

Cons:

Nothing

2026-02-11 via Nuitee
T
Terry solo_traveller gb
9
2026-02-11 via Nuitee
C
Carly family_with_children gb
10
Excellent
Pros:

Location was excellent, views were amazing, room lovely and clean, great breakfast and the staff's customer service was exceptional.

2026-02-11 via Nuitee
S
stephen solo_traveller gb
10
Just a excellent place to stay
Pros:

Staff locations atmosphere food

Cons:

Nothing

2026-02-10 via Nuitee
L
Leah solo_traveller gb
10
Pros:

Beautiful decorated rooms. Had a sea-view room and the view was just incredible. So close to town, location couldn't be better! Staff were very friendly and accommodating and will definitely be coming back!

2026-02-10 via Nuitee
M
monaghan family_with_children gb
10
2026-02-09 via Nuitee
C
Catherine couple gb
9
A lovely winter weekend break by the sea
Pros:

Sea view room worth the extra money. Staff were helpful, polite and friendly. Location is perfect

Cons:

Limited access to lifts

2026-02-09 via Nuitee
J
Jonathan solo_traveller gb
8
2026-02-09 via Nuitee
C
Cook solo_traveller gb
9
2026-02-09 via Nuitee
P
Paul extended_group gb
8
Great location staff are great worth it
Pros:

Clean good location good staff

Cons:

Lift was temperamental but dogs were the biggest loads of them I’m not against dogs had one for years but didn’t take him to a where people were eating who wants to eat food and watch a dog licking his balls

2026-02-09 via Nuitee
P
Philip couple gb
9
An historic hotel restored to its former glory. A lovely place to rest up
2026-02-08 via Nuitee
D
Donna couple gb
10
Really enjoyed my stay
Pros:

Very clean, comfortable and great location

Cons:

Everything was great

2026-02-08 via Nuitee