Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice room quality
Excellent amenities
Cons:
Cleanliness issues
Poor food and beverage options
Value for money concerns in winter

Categories

Cleanliness
8.3
Issues with dirty floors and unclean bathrooms mentioned.
Service
10
Staff reported as friendly and supportive in many reviews.
Location
9.8
Very good location mentioned positively.
Room Quality
9.3
Rooms described as nice and warm, overall quality appears good.
Amenities
9.3
Amenities like spa and pools received favorable mentions.
Value for Money
8.8
Pricing concerns noted in winter, but some value found.
Food and Beverage
8.3
Mixed feedback with issues of variety and quality noted.
Overall Experience
9.8
Overall enjoyment and relaxation emphasized despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 19:43

Property Description

Luxurious Accommodation
Hotel Grand Kopaonik offers elegant and spacious rooms with modern amenities, providing a comfortable stay at 1,770 metres above sea level.

Grand Oaza Spa Centre
Indulge in relaxation at the 1,800 m² Grand Oaza spa centre, offering a variety of spa facilities including a sauna, Turkish bath, outdoor swimming pool, and hot tub with stunning mountain views.

Diverse Dining Options
Experience a culinary journey at the hotel's restaurants and bars, serving a delightful selection of hot and cold drinks, along with Serbian and international cuisine samples.

Immerse yourself in luxury and relaxation at Hotel Grand Kopaonik. Book now to experience the ultimate mountain getaway.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 1694 reviews
Cleanliness: 8.3
Service: 10
Location: 9.8
Room Quality: 9.3
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9.8
P
Pero couple mk
10
2026-03-24 via Nuitee
M
Marko family_with_children gb
10
2026-03-24 via Nuitee
M
milos family_with_children gr
10
2026-03-23 via Nuitee
M
Moshe couple il
9
2026-03-22 via Nuitee
I
Ivan couple rs
7
Umoran hotel još umorniji personal
Pros:

Pozicija

Cons:

Objekat je dobar ,ali se personal malo umorio .Hotel više liči na vrtić .Nije problem da platite uslugu , ali je pitanje dali ćete je dobiti.Čista je sramota gde će Vam ponuditi da se presvučete zadnj dan posle skijanja , bolje iskoristite toalet ali još bolje IDITE U DRUGI HOTEL

2026-03-22 via Nuitee
D
Danijel family_with_children de
10
2026-03-22 via Nuitee
D
Dusko couple mk
9
Pleasant short stay for skiing in probably one of the better hotel in Cop
Pros:

Very good breakfast with variety of cheese, cereals, bred, eggs et cet. Perfect location very closes to ski sloops. Lobby bar and restaurants are very good, ski wardrobe free of charge well organize. Outside parking which is always full is chipper (cost 10 euros), hotel garage cost 20 euros.
A large indoor pool that is connected to a heated corridor with a heated outdoor pool that leaves a great impression, especially at night.
Good spa del, which was never crowded

Cons:

The hotel is made up of several parts connected by complicated corridors, so sometimes you can't find your room at first.
We had a standard double room, which is actually smaller in size than it was in the description. There was an unpleasant smell coming from the bathroom, and there was no way to ventilate it except by keeping the window open. The cleaning of the room was not at a satisfactory level, in fact the maid didn't clean the room and the bathroom, but only tidied it up. Not very comfortable bed and pillows, basically made of artificial materials that are not pleasant to sleep on. There was no kettle, only a coffee machine with coffee cartridges that had long expired. If I decide to come to this hotel again, I will have to take a different type of room, which might be better.

2026-03-21 via Nuitee
M
Murat couple cy
9
2026-03-19 via Nuitee
K
Krasimir extended_group bg
9
2026-03-17 via Nuitee
L
Larina family_with_children rs
10
2026-03-17 via Nuitee
L
Larina family_with_children kz
10
2026-03-17 via Nuitee
N
Nenad couple rs
2
2026-03-15 via Nuitee
N
Naumche family_with_children mk
10
Pros:

Everything was perfect. Location, staff, facilities, SPA, food. Highly recommend it!

2026-03-15 via Nuitee
I
Igor family_with_children rs
10
2026-03-15 via Nuitee
G
Gordana family_with_children rs
10
2026-03-13 via Nuitee
O
Olga family_with_children ru
10
2026-03-13 via Nuitee
A
Achillefs extended_group gr
10
2026-03-12 via Nuitee
A
Ana family_with_children rs
9
2026-03-10 via Nuitee
Татьяна family_with_children ru
8
отлично отдохнули и покатались на лыжах
Pros:

завтрак и ужин были отличные, супер расположение-вышел из отеля и сразу подъемник, отличное спа

2026-03-10 via Nuitee
T
Tihomir family_with_children rs
10
Pros:

Sve je fantasticno

2026-03-09 via Nuitee