Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Smoke alarms
Key access
Security alarm
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Dirty conditions
Small and poor-quality rooms

Categories

Cleanliness
5.79
Several reviews complained about dirtiness, including dirty carpets and an infested room.
Service
8.76
Generally positive comments about staff friendliness, although some reviews indicated service was lacking.
Location
9.3
Consistent praise for the hotel's convenient location near the metro and city center.
Room Quality
5.25
Negative feedback regarding small rooms, furniture condition, and bedding quality.
Amenities
6.28
Amenities were basic and some items like towels were missing in the rooms.
Value for Money
6.24
Many reviews felt that the prices were not justified by the quality of the rooms and services provided.
Food and Beverage
6.79
Breakfast received mixed reviews, with some considering it acceptable but not noteworthy.
Overall Experience
6.76
The overall sentiment indicated a lackluster experience with emphasis on issues during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:10

Property Description

Central Location and Convenient Transportation
Hotel City Residence is ideally situated just 700 metres from Vienna's historic centre and the Ringstraße boulevard. With the Alser Straße Underground Station, tram, and bus stops nearby, exploring the city is a breeze.

Comfortable Accommodations and Excellent Service
Enjoy a relaxing stay in our non-smoking hotel with 24-hour front desk service and a delicious breakfast buffet to start your day right. Each room features a well-equipped bathroom, satellite TV, and the choice of sound-insulating windows or a tranquil courtyard view.

Nearby Attractions and Facilities
Discover Vienna's attractions with ease - the Stadthalle arena is a short underground ride away, and Vienna's major hospital, AKH, is within a 10-minute walk. Book your stay at Hotel City Residence for a memorable Vienna experience!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.9
Based on 3345 reviews
Cleanliness: 5.79
Service: 8.76
Location: 9.3
Room Quality: 5.25
Amenities: 6.28
Value for Money: 6.24
Food and Beverage: 6.79
Overall Experience: 6.76
J
Jessica • couple • de
8
2026-04-10 • via Nuitee
L
Louise • solo_traveller • ch
9
Pros:

Sehr freundliches, flexibles, entspanntes und hilfsbereites Personal

2026-04-09 • via Nuitee
J
Janja • solo_traveller • at
2
2026-04-08 • via Nuitee
P
Petimat • solo_traveller • at
10
2026-04-08 • via Nuitee
T
Tatyana • solo_traveller • no
8
Pros:

I really liked the staff, thank you very much for the warm welcome. The location of the hotel was also very nice. The shower, bed, and toilet were all fine.

Cons:

Unfortunately, there were some issues with the room. For example, there was no bedspread on the bed, which made it unclear where one could sit or lie down to rest after coming in from outside.
In addition, the carpet on the floor was in very poor condition - it was clearly dirty and seemed to have been there for many years. It would be better to have flooring that is easier to clean.
The table in the room was also quite worn and not very presentable.
Another issue was that the radiators were completely cold, which was quite surprising, especially considering that it is still rather cool outside.

2026-04-08 • via Nuitee
K
Konstantinos • solo_traveller • de
4
Max für eine Nacht. Und nur zum Übernachten. Ohropax dabei haben
Pros:

Entree / Eingang ist ansprechend, mehr leider nicht.

Cons:

Bei Zimmern auf der Straßenseite viel zu laut. Fenster mit altem Vliesschutz, Alte Möbelausstattung, Schrankkorpus ohne Türen, kein Stuhl bzw. Sitzgelegenheit, kein Tisch, keine Gläser, nur zwei Tassen mit 1x Kaffeepulver für ein Doppelzimmer

2026-04-07 • via Nuitee
E
Esther • couple • de
7
2026-04-06 • via Nuitee
• extended_group • ad
2
2026-04-06 • via Nuitee
Жук • extended_group • es
9
2026-04-05 • via Nuitee
S
Sophie • couple • us
7
2026-04-05 • via Nuitee
S
Serhii • solo_traveller • pl
8
2026-04-05 • via Nuitee
• solo_traveller • de
9
2026-04-03 • via Nuitee
Z
Zasimjuk • couple • hr
9
2026-04-02 • via Nuitee
S
SAMUEL • couple • at
8
2026-04-02 • via Nuitee
G
Guido • solo_traveller • it
10
Soluzione spartana ma in ottima posizione
Pros:

Ho avuto una stanza singola piccola ma pulita e confortevole ad un prezzo molto conveniente. La posizione è perfetta per i collegamenti con metro e tram e il personale dell'albergo è disponibile e organizzato.

2026-04-02 • via Nuitee
O
Osamah • couple • at
8
Pros:

الفندق جميل ونظيف كل شيء كان على مايرام والموظفين ايضا معاملتهم جيدة

2026-04-02 • via Nuitee
M
Martin • solo_traveller • at
7
Spontane Übernachtung
Pros:

Die Einfachheit der Abwicklung sowie beim Checkin und Checkout. Das Personal war sehr freundlich.

2026-04-01 • via Nuitee
K
Kostic • couple • ua
10
2026-04-01 • via Nuitee
A
Adam • solo_traveller • pl
9
Pros:

Obok stacja metra, w pokoju cisza

2026-03-29 • via Nuitee
R
Radojevic • couple • rs
10
2026-01-16 • via Nuitee