Naruwan Galaxy Hotel

Hotels
8.6 (3190 reviews)
No. 66, Fengxing Road , Taitung City , tw

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good amenities for families
Cons:
Noise issues
Cleanliness concerns
Somewhat outdated facilities

Categories

Cleanliness
7.85
Some guests noted that the overall cleanliness did not meet expectations, with reports of older bathroom fixtures.
Service
9.35
Most reviews highlighted positive interactions with staff, noted for their friendliness and attentiveness.
Location
8.35
Several guests appreciated the surroundings and view, although noise from external sources was mentioned.
Room Quality
8.35
Room size and comfort were generally praised, though complaints about noise and old facilities were recorded.
Amenities
8.85
Amenities like the children's area and breakfast options received positive remarks.
Value for Money
8.85
Many guests felt the pricing was reasonable for the services provided.
Food and Beverage
8.35
Breakfast options were generally well-received, but some guests found them lacking in variety.
Overall Experience
8.85
Despite some setbacks, most guests expressed a desire to return and highlighted memorable moments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:22

Property Description

Luxurious Accommodation
Naruwan Galaxy Hotel in Taitung City offers a serene escape with a year-round outdoor pool and a spa centre. Each room features a balcony with stunning mountain views, ensuring a comfortable stay with modern amenities like a TV, refrigerator, and tea/coffee facilities.

Convenient Location
Situated just a short drive from Taitung Railway Station, our hotel provides easy access to popular attractions like Tiehua Music Village and Taitung Railway Art Village. Explore the area by renting a car or motorcycle for a memorable adventure.

Exceptional Services
Enjoy the convenience of a 24-hour front desk, luggage storage, and recreational activities like table tennis in our garden. With surcharged conference rooms and meeting facilities, Naruwan Galaxy Hotel is perfect for both leisure and business travelers. Book now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 3190 reviews
Cleanliness: 7.85
Service: 9.35
Location: 8.35
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 8.85
秀蘭 • family_with_children • tw
10
2026-08-08 • via Nuitee
C
CHIEN CHUN • couple • tw
8
CP值很高，雙人得到四人房的享受，美中不足的是可惜洗澡水量極小！
Pros:

CP值很高，雙人得到四人房的享受！

Cons:

洗澡水量極小，令人覺得不可思議，請改進！

2026-08-07 • via Nuitee
俊宏 • family_with_children • tw
9
2026-08-07 • via Nuitee
雅文 • extended_group • tw
8
2026-08-07 • via Nuitee
恩平 • extended_group • tw
5
不在入住cp值低
Pros:

有泳池

Cons:

感覺像商務旅館，沒人主動搬行李，入住時間16時太晚，提供迎賓點心太少 及宵夜只有小米，比康橋商旅還不如

2026-08-07 • via Nuitee
S
Shu Hua • family_with_children • tw
5
2026-08-07 • via Nuitee
雅文 • family_with_children • tw
7
Pros:

房間空間規劃，可放置物品的檯面大，東西多也方便。有泳池設施，很不錯，大廳休息座位多。 早餐不錯。

Cons:

接待的櫃檯人員，面無表情，到櫃檯提醒有加訂續住，沒提醒我們換房卡，也沒通知房務，直接被開房門。 去泳池櫃檯詢問使用設施問題，阿伯開頭直接說：怎樣？ 😆

2026-08-07 • via Nuitee
M
Matthew • solo_traveller • tw
9
Three days in Taitung
Pros:

Lots of mini events going on like snack time at night and a nightly piano concert in the lobby and free popcorn every day just because. Rooms were clean and comfortable.

Cons:

Some of the jets in the spa area weren't functioning and needed to be fixed. We still got to try all the different types though. And the shower room of the spa could use a good power washing.

2026-08-07 • via Nuitee
吳貽樺 • solo_traveller • tw
9
2026-08-06 • via Nuitee
陳志和 • solo_traveller • tw
8
2026-08-06 • via Nuitee
B
Barbara • family_with_children • at
7
Pros:

Es gibt einen Spa-Bereich, der ist aber schon etwas in die Jahre gekommen, könnte man einiges schöner machen.

Cons:

Die Frühstücks-Atmosphäre ist der Horror - 1000 Leute, sehr laut, unfreundliche MItarbeiter; generell sind die Mitarbeiter nicht wahnsinnig freundlich; die Lage des Hotels ist nur für Autofahrer machbar - es liegt sehr weit draußen und entfernt von allem

2026-08-05 • via Nuitee
承森 • family_with_children • tw
10
2026-08-05 • via Nuitee
Y
Yenchen • extended_group • tw
10
2026-08-04 • via Nuitee
C
CHAO LIN • extended_group • tw
8
位置離市區近，方便性高
Pros:

整體乾淨，服務人員態度親切

Cons:

門前道路標線設計不良，開車進出都要跨越双黃線

2026-08-04 • via Nuitee
純瀠 • couple • tw
5
Pros:

早餐

Cons:

馬桶

2026-08-04 • via Nuitee
莊 • solo_traveller • tw
10
Pros:

很滿意早餐，非常多樣化，也都很好吃！
晚上的點心零食小孩也很喜歡，空間舒服，環境乾淨！

2026-08-04 • via Nuitee
H
HONG-JYUN • extended_group • tw
10
住得舒適。美中不足。馬桶沖水問題。
Cons:

這次預訂2間房間
810 房間的馬桶，沖水很難沖。要沖好幾次才沖得下去。
另一間806 房間的馬桶，就不會這樣。

2026-08-03 • via Nuitee
億倩 • extended_group • tw
10
2026-08-03 • via Nuitee
智凱 • solo_traveller • tw
10
Pros:

於7/20~7/24入住，多謝客房人員，讓我們一家四口五天都住的整潔舒服 ~ 也謝謝接待人員（張氏映雪），在飯店飲品招待，大人小孩都很熱情接待，也對大人反應需求，詳細聽我們說明~要給她一個讚👍

2026-08-03 • via Nuitee
濰伃 • solo_traveller • tw
10
2026-08-03 • via Nuitee