Hotel Plaza Carnaval

Hotels
9.4 (177 reviews)
Plaza del Carnaval Calle 19 # 20 - 14 , Pasto , co

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable facilities
Cons:
Limited parking
Noise issues from location

Categories

Cleanliness
9.64
Most reviews mention the hotel is clean and well-maintained.
Service
9.99
Numerous comments highlight the exceptional service and friendliness of the staff.
Location
9.45
The central location is favored, though some mention noise outside.
Room Quality
8.9
Rooms are noted to be comfortable; however, some found issues with bed softness.
Amenities
9.43
General satisfaction with amenities; breakfast is well-received but lacks variety.
Value for Money
8.89
A few comments suggest discrepancies in room size promotions.
Food and Beverage
8.94
While breakfast is highlighted as good, limited menu choices were noted.
Overall Experience
9.99
Overall positive experiences and high recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:30

Property Description

Luxurious Accommodation
Hotel Plaza Carnaval offers 4-star accommodation in Pasto, providing a comfortable stay with well-equipped rooms including a desk, flat-screen TV, private bathroom, and safety deposit box.

Convenient Amenities
Guests can enjoy the convenience of a 24-hour front desk, airport transfers, room service, and free WiFi throughout the property.

Scenic Terrace
With a terrace offering picturesque views, Hotel Plaza Carnaval is the perfect place to unwind after a day of exploring La Cocha Lake.

Book now for an unforgettable stay at Hotel Plaza Carnaval in Pasto!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 177 reviews
Cleanliness: 9.64
Service: 9.99
Location: 9.45
Room Quality: 8.9
Amenities: 9.43
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 9.99
R
Rueda • family_with_children • co
10
Pros:

La tención excelente
Los desayunos deliciosos
Don Jairo es un amor
Y tiene un don especial
Volvería solo por ir al hotel

2026-03-05 • via Nuitee
O
OLMEDO • family_with_children • ec
10
El hotel está muy bien ubicado
Pros:

El desayuno está bien y la ubicación es perfecta

Cons:

Todo está bien

2026-03-05 • via Nuitee
A
Alexandra • couple • co
10
Todo lo que debes conocer d epasto, queda cerca.
Pros:

Todo! La atención es increíblemente especial.

2026-03-05 • via Nuitee
V
Victor H • couple • us
10
Very pleasant, we were very pleased.
Pros:

Without knowing it turned out to be in a great location

Cons:

Super clean, great service, excellent breakfast, perfectly located, very friendly staff.

2026-03-02 • via Nuitee
J
John Trystan • solo_traveller • gb
10
Great staff.Veryattentive
Pros:

Everything

2026-02-24 • via Nuitee
R
Rodriguez ceron • family_with_children • co
10
Pros:

La atención

2026-02-23 • via Nuitee
C
Camilo • family_with_children • co
10
2026-02-22 • via Nuitee
S
Stan • couple • us
10
2026-02-10 • via Nuitee
Y
Yesid • family_with_children • co
10
Pros:

Es un hotel muy bien ubicado con habitaciones muy amplias y una terraza muy linda con vista.

2026-02-10 • via Nuitee
A
ARIANA • couple • co
9
2026-02-10 • via Nuitee
G
Galeano • family_with_children • co
10
Tranquilidad
Pros:

La atención, la calidez humana, la armonía, tranquilidad y paz que se percibe

Cons:

Todo estuvo bien

2026-02-09 • via Nuitee
A
Angie • couple • co
10
Fabuloso, la mejor decisión para disfrutar pasto
Pros:

Me gustó todo, pero sobre todo el trato de personal a las personas es espectacular.

Cons:

Me gustó todo

2026-02-08 • via Nuitee
I
ISABELLA • extended_group • co
10
2026-01-27 • via Nuitee
C
Carrera • family_with_children • ec
9
2026-01-25 • via Nuitee
C
Cecilia Ulloa-Rivadeneira • family_with_children • co
9
Pros:

La amabilidad del personal, como siempre.

Cons:

Lamentablemente la ubicación en el centro hace que uno solo pueda moverse en carro por facilidad. Se debe pasar zonas feas para llegar y salir

2026-01-25 • via Nuitee
E
Edna • family_with_children • co
10
Pros:

La atención de todo el personal del hotel, muy atentos, respetuosos y colaboradores

2026-01-25 • via Nuitee
L
Luis Eduardo • couple • ec
10
Bonito
Pros:

Bonito

2026-01-23 • via Nuitee
L
Luis Eduardo • couple • ec
10
2026-01-23 • via Nuitee
J
Juan jose • extended_group • co
10
Gran estadía
Pros:

Hotel muy bueno,gran ubicación y gran servicio al cliente

Cons:

Se recibe mucho ruido de la calle, sería bueno unos vidrios que no dejen pasar tanto ruido y unas cortinas blackout

2026-01-21 • via Nuitee
J
JD • family_with_children • co
10
Excelente hotel
Pros:

Excelente atención de todo el personal, siempre fueron muy amables, las instalaciones estaban muy limpias y ordenadas, la experiencia era de un hotel 5 estrellas, y la alimentación fue deliciosa. Todo estuvo excelente.

2026-01-21 • via Nuitee