Hilliard Motor Lodge

Hotels
7.9 (148 reviews)
3950 Parkway Lane , Hilliard , us

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for price
Cons:
Cleanliness issues
Limited breakfast options
Room not as booked

Categories

Cleanliness
7.04
Several reviews mentioned that the cleaning staff needs improvement and the rooms were not clean.
Service
9.01
Guests appreciated the friendliness of the staff, indicating good service overall.
Location
9.05
The location was highlighted positively by multiple guests for its convenience.
Room Quality
7.5
Some rooms did not match the booking and were described as old and outdated.
Amenities
7.03
Limited breakfast options and some amenities were not functioning properly.
Value for Money
8.99
Several reviews suggested that the stay was good value for the price paid.
Food and Beverage
6.04
Breakfast options were described as lacking quality, which affected the overall impression.
Overall Experience
8.51
Many guests were satisfied with their stay and mentioned they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:21

Property Description

Convenient Location
Located just a short drive away from popular attractions such as Ohio Theater and Columbus Zoo and Aquarium.

Comfortable Accommodation
Enjoy air-conditioned rooms with modern amenities including flat-screen TVs with cable channels.

Helpful Services
Our 24-hour front desk staff are available to assist you with any information or requests during your stay.

To book your stay at Hilliard Motor Lodge and experience comfort and convenience, please visit our website or call us directly.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 148 reviews
Cleanliness: 7.04
Service: 9.01
Location: 9.05
Room Quality: 7.5
Amenities: 7.03
Value for Money: 8.99
Food and Beverage: 6.04
Overall Experience: 8.51
S
Suzanne solo_traveller us
10
2026-07-16 via Nuitee
H
Heather solo_traveller us
3
2026-06-24 via Nuitee
C
Christopher couple us
1
Did not end up staying the night because the smell was too unbearable in both rooms
Pros:

Staff was super nice

Cons:

Smelled musty and badly of smoke in our first room. We moved rooms and it smelled worse.

2026-06-17 via Nuitee
M
Michael solo_traveller us
4
Pros:

The man at the front desk was friendly and polite. Fast easy check in and allowed us to check in a little early.

Cons:

For starters I paid for the room with one queen bed and got a room with 2 full beds in it..The air conditioning didn't work in our room.. When we had arrived it was hot in there.. We Figured they had just turned the ac on in the room so we weren't worried about it.. we arrived back from the concert after midnight and it was just as hot in the room as it was when we left. We were sunburnt and just ready to be in the AC. So we were disappointed but by that point we were just so tired and we don't like to complain much about things. But it was unruly hot in the room all night

2026-06-15 via Nuitee
S
Schirtzinger solo_traveller us
1
2026-06-12 via Nuitee
B
Brook solo_traveller us
6
Pros:

Parking and location

Cons:

It wasnt very clean

2026-05-29 via Nuitee
J
Jonathon solo_traveller us
8
2026-04-26 via Nuitee
S
Shirley solo_traveller us
10
Cons:

Tv didn't work

2026-04-09 via Nuitee
K
Kenneth solo_traveller us
10
Clean, Quite, Comfortable
Pros:

Location, Staff, Clean, Quite, Comfortable, Easy Check in and parking

Cons:

NA

2026-02-22 via Nuitee
J
Jacob couple us
10
Very affordable and surprisingly accommodating lodge, would definitely stay again thank you!!
Pros:

Liked the price/affordability, the very quick and easy access to the highway and restaurants etc, I really liked the staff, they were very very friendly and helpful and very professional and very courteous and efficient. The guy with the glasses that helped me out Friday evening and Saturday afternoon was extremely helpful and accommodating. Very happy with the stay overall!

Cons:

There were cobwebs on the walls and almost in every corner and there were a couple spiders and a couple flies in the room. There were people that I believe live in the motel or are doing an extended stay, that solicited me around 2:30 in the morning Friday night and wouldn't go away until I said no about three times, but other than all that 10 out of 10 stars. 9 out of 10 Stars if including all that!

2026-01-19 via Nuitee
D
Devin family_with_children us
10
2025-12-01 via Nuitee
D
Deniz couple us
10
2025-11-19 via Nuitee
F
Fusco solo_traveller us
8
Pros:

For me it is usually location and quietness. This has both for my trips to Baltimore.

2025-11-12 via Nuitee
J
James couple us
8
2025-10-27 via Nuitee
J
Javier couple us
10
2025-10-14 via Nuitee
A
Angie couple us
7
2025-10-11 via Nuitee
E
Edward family
6
Pros:

The HML is an older, bare-bones motel. It really needs to be fully upgraded. No seating in the ultra-small lobby. No dining area. Rooms are pretty clean, but they are not very spacious, and the furnishings are older. The mattress in my room was saggy. No USB outlets. Parking is convenient. I won't stay there again.

2025-10-07 via Nuitee
A
Andreina
10
Pros:

it was pleasant

2025-10-07 via Nuitee
N
ned
10
Pros:

This was my 2nd stay in a week. Room clean and comfortable. Front desk clerk very friendly. The property needs a remodel but good value for a 1 night stay. No issues

2025-10-06 via Nuitee
D
David family
10
Pros:

Stayed for one night to sleep, great facilities

2025-10-05 via Nuitee