Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Luggage storage
Safety deposit box
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Pool unavailable
Poor customer service
Limited food options

Categories

Cleanliness
5.79
Guests reported issues with cleanliness and maintenance, such as uncleaned rooms and a closed pool.
Service
7.26
Mixed reviews on service; some guests praised staff while others mentioned poor customer service.
Location
7.8
Many guests enjoyed the prime location close to the sea and city.
Room Quality
6.25
Some reviews reflect the rooms were clean and spacious, but there were mentions of uncomfortable beds and outdated facilities.
Amenities
4.78
The pool was unavailable during their stay, disappointing many guests.
Value for Money
6.74
Some value for money due to good breakfast and location. However, many felt lacking due to missing amenities.
Food and Beverage
6.29
Breakfast received some positive mentions, but there were complaints about limited choices.
Overall Experience
6.26
Overall mixed feelings, a balance of good service and disappointing amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:20

Property Description

Luxurious Accommodations
Indulge in a stay at Hotel Millenia Samoa, where every room offers stunning ocean or garden views, air-conditioning, and modern amenities like a flat-screen TV and a refrigerator. Some rooms even boast a private balcony for ultimate relaxation.

Dining Experience
Savor a culinary journey at the waterfront bar and restaurant, serving up a delectable fusion of local and international cuisine. Enjoy a buffet breakfast with fresh local fruits, cereals, and hot dishes, paired with a variety of beverages including tea, coffee, beer, wine, and cocktails.

Convenient Facilities and Activities
Take advantage of the on-site car hire, tour desk for fishing charters, and island tours arrangement services. Unwind by the turtle-shaped swimming pool or head to Palolo Deep for snorkeling, all just minutes away from the vibrant markets and eateries of central Apia.

Book now to experience the perfect blend of comfort and adventure at Hotel Millenia Samoa!

Important information:

The airport shuttle service to and from Faleolo International Airport will incur an additional charge:
$80 WST one-way for a sole passenger, or $40 WST per person if shared.
Children aged 4–10 are $25 WST.
Those aged 3 and under travel for free.
All shuttle services are subject to availability and must be arranged in advance by using the contact details found on the booking confirmation.

Rental cars are available on-site, and Island tours can also be arranged for an additional charge.

Baby cots are available upon request and are subject to availability.

Please note that the swimming pool will be closed for maintenance work from 2nd August to 30th September 2025.

For all inquiries, please use the contact details provided in your booking confirmation.

This property might host on-site functions, so noise may be audible in some rooms.
This property is located in a busy area so guests might experience some noise.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and costs USD 2 per 24 hours.

Location

Guest Reviews

6.4
Based on 608 reviews
Cleanliness: 5.79
Service: 7.26
Location: 7.8
Room Quality: 6.25
Amenities: 4.78
Value for Money: 6.74
Food and Beverage: 6.29
Overall Experience: 6.26
C
Craig • family_with_children • as
8
2026-02-23 • via Nuitee
M
Mandy Siitia • family_with_children • nz
4
It was fair for the price so for large family trips I would stay there again but not work trips
Pros:

Room was not as nice as I expected for a deluxe room. The breakfast was very basic had no Island dishes like sua fai vaisale or koko laisa.

Cons:

The breakfast and dated room interior for a deluxe room

2026-01-28 • via Nuitee
R
Rayden • couple • au
1
Staff were not nice and stayed ffor 19 days and only clean once not good at all
Pros:

Seaside

Cons:

Not clean at all

2026-01-26 • via Nuitee
M
Mareta • family_with_children • nz
5
Pros:

Breakfast was ok

Cons:

Would be good if you get someone to come & clean the pool daily, with the amount of people that swim in it, really needs to be clean daily

2026-01-25 • via Nuitee
L
Linda • extended_group • nz
3
grateful for our stay there but wouldn’t stay there again
Pros:

location. the concierge boys were really amazing . friendly and helpful always

Cons:

room service was poor and/or unavailable

2026-01-22 • via Nuitee
I
Iorangi • extended_group • nz
8
really enjoyed it. safe and peaceful with helpful staff
Pros:

Room - good but need some tables for working on inside room

Breakfast - more variety or options for the buffe but ok with the ordered one

pool - didn't get to use it, as under construction at the time

Cons:

can't think of any. all good.

2026-01-20 • via Nuitee
F
Faaivavale • couple • nz
9
2026-01-20 • via Nuitee
A
Alefaio • family_with_children • ws
8
2026-01-19 • via Nuitee
P
Pekina • family_with_children • nz
5
Pros:

Sliding door exits to pool area.
Beds comfortable

Cons:

Needed a little coffee table only had a plastic chair.

2026-01-16 • via Nuitee
T
Torres • family_with_children • as
8
I like the location..
Pros:

Need some real coffee.. breakfast is good.

Cons:

Fly in the morning..

2026-01-15 • via Nuitee
M
Makerita • couple • au
7
Pros:

Like everything

Cons:

None

2026-01-14 • via Nuitee
T
Tuliga • couple • au
4
2026-01-12 • via Nuitee
H
Hecka • couple • au
10
Highly Recommend and overall awesome stay!
Pros:

Great Staff all round & Great Location

2026-01-11 • via Nuitee
R
Rose • extended_group • au
7
I loved staying there during the week. The aircon was amazing! However, it was just those small things that I think can
Pros:

I love how close it is to the city. Easy access to the markets and local stores. Also the ocean, so there is always a natural sea breeze that comes through on real hot sunny days.

Cons:

I booked three rooms with Milenia, in all three rooms some of the lights weren’t working. My room didn’t have batteries for the tv remote so we couldn’t watch tv. Our fridge also didn’t have the shelving inside. It was empty. The pool was a big plus for us during our stay, but not too sure about the cleanliness. Just chlorine poured into the pool every night but not many filters?

2026-01-11 • via Nuitee
J
Jecintar • family_with_children • au
1
Pros:

Location was perfect. Staff was nice.

Cons:

The room was very dirty. Bathroom had a stong stench of urine, also very dirty. I requested to have the room cleaned on the first day of my stay however I was advised by the staff that cleaning was only done after every 3 days. Our stay was for 10 nights and the room was only cleaned once despite multiple requests to have it cleaned. There's no room service. There's barely anyone at the bar during the day however it takes a while to get your food order taken we had to go to the bar to order food even after ordering there's another long wait, over an hour to be exact for 3 plates of food. Ordering food closes at 2pm and it reopens at 5pm. Very disappointing, will never return to this hotel.

2026-01-10 • via Nuitee
L
Laine • family_with_children • nz
2
Booked rooms in July 2025, specific request (elderly traveller). Ended in two seperate locations, staff member refused t
Pros:

Close to Apia, good price at time of booking.

Cons:

Booked rooms 6mths ago and request was not honoured. They were happy to take a non refund payment but did not honour request due to medical reasons for elderly person on arrival.although stated ‘request confirmed’ online.
The young staff on arrival was advised by management to refund our deposit and go somewhere else (On 1st January? There nothing available).
Person we booked online with refused to come out to front desk to see me.
Appears staff have poor communication between booking online and talking to members of staff who breathe.
The person we booked with online was working but refused to see us about their mishap. Unprofessional. And then proceeded to make an excuse of a glitch on new online system. ( not the customer problem).
We had no option but to stay in two seperate rooms, on seperate floors. I managed my father cares daily from 2nd floor (inconvenient and unacceptable).
No cleaner seen in rooms stayed 3 nights.
$100 voucher given to spend at cafeteria.. declined offer. Request to use this on our room booking final payment.

2026-01-08 • via Nuitee
J
Jeslyn • family_with_children • nz
10
Pros:

We where made to feel at home. Everyone was very friendly

Cons:

The only thing would be no hand towel

2026-01-04 • via Nuitee
N
Niusami Fuatia • couple • nz
7
Just a bit unnecessary things that needs to be professional, however the locations was perfect.
Pros:

I loved where the Hotel located.

Cons:

We’ve been putting our paper outside the door to be cleaned but only had cleaned once, and we bought our toilet tissues 2-3x since no one filled in when we need our room to be cleaned,

People had meetings in the lounge while we were walking through the entrance to our rooms

Outiside people also came in and cell their ie lava lavas while we had morning tea, which wasn’t professional at all.

2026-01-02 • via Nuitee
R
Rosita • family_with_children • nz
10
2025-12-30 • via Nuitee
S
SELITA • solo_traveller • nz
3
Pros:

Aircon, location

Cons:

Customer Service very bad

2025-12-28 • via Nuitee