Premium pyramids inn

Hotels
7.3 (6 reviews)
Nazlet Al Seman Al Kebli , Cairo , eg

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Cons:
Unprofessional service
Poor room quality
Limited amenities
Value for money concerns

Categories

Cleanliness
6
Mixed reviews about cleanliness, with some guests mentioning clean rooms and others describing shabby conditions.
Service
5.7
Complaints about unprofessional and disorganized service, including misleading information, additional charges, and unfulfilled promises.
Location
7.8
Positive feedback on the location near the pyramids, but some guests found the surrounding area uncomfortable and unappealing.
Room Quality
5.7
Guests reported poorly maintained rooms and discomfort, leading to a low rating in room quality category.
Amenities
5.7
Limited amenities and unpleasant surroundings impacted guests' experience, resulting in a low rating in this category.
Value for Money
5.7
Multiple issues related to overcharging, additional fees, and poor service affected guests' perception of value for money.
Food and Beverage
6
Mixed feedback on breakfast service, with instances of unavailability and dissatisfaction with quality.
Overall Experience
4.7
Overall negative experience reported by guests due to various issues with service, accommodations, and professionalism.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 23:38

Property Description

Luxurious Accommodation
Experience air-conditioned rooms with modern amenities and stunning views, ensuring a comfortable stay.

Dining Excellence
Indulge in a variety of culinary delights, from buffet breakfast to gourmet international cuisine, catering to all dietary preferences.

Convenient Location
Explore the iconic Great Sphinx and Giza Pyramids just a stone's throw away, with easy access to Cairo Tower and the airport for a seamless travel experience.

To book your unforgettable stay at Premium Pyramids Inn in Cairo, visit our website or call us today.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

7.3
Based on 6 reviews
Cleanliness: 6
Service: 5.7
Location: 7.8
Room Quality: 5.7
Amenities: 5.7
Value for Money: 5.7
Food and Beverage: 6
Overall Experience: 4.7
S
Shakhzod group qa
4
Disappointing
2025-03-14 via Nuitee
M
Mary solo traveller es
10
Exceptional
Pros:

Everything is amazing, the staff, the management, the view, the location, the breakfast.... but the best thing is the people who work there!! Thank you

2025-02-17 via Nuitee
S
Sofia solo traveller de
10
Exceptional
Pros:

The location of the place is very beautiful, in front of the pyramids. The service is excellent.

2025-02-15 via Nuitee
A
Abaid review category business travellers gb
4
Read and make up your own mind - this area/location and hotel is not for the faint hearted
Pros:

We were moved to different hotel on arrival. This was clean and comfortable.

Cons:

Our recent experience at this hotel has been far from pleasant. Firstly, at the address provide in the booking.com confirmation there was no hotel named “Premium pyramids inn” but there were several hotels with similar names. The transfer driver eventually found it by asking locals and calling the hotel. The hotel was located above Banque Misr bank, in a rather run-down area with large crowds of local people queuing to walk up to the Pyramids entrance.
Upon arrival, we found the hotel to be shabby and poorly maintained. The rooms were in a bad state, though we were assured they would be cleaned when we returned. Running short on time, we reluctantly accepted the situation.
While waiting for our guide, the staff informed us that they would move us to another hotel, Pyramids Sun Light Hotel, a 5-minute walk away. This hotel was slightly better inside, but it was situated near horse stables, and the area reeked of horse urine.
The staff then requested a payment of $50, despite my booking.com confirmation showing a total payment of $30 including taxes. They showed me a booking.com page on their phone indicating a cost of $41.40 and wanted me to cover their commission fee of $8.64. Frustrated, we paid just to continue with our tour. When we tried to pay by credit card they also wanted to charge additional 5% for card payments, so we paid in cash but received no receipt.
When we returned in the evening, we arranged for breakfast at 07:30 am, which they assured us would be ready on the terrace. However, at 07:30 am, there was no one around. After waiting until 08:15 am, with our tour guide waiting, we had to grab a quick breakfast from a nearby shop.
Overall, the entire experience was bad and this hotel is highly unprofessional and disorganized. They intent on taking advantage of tourists at every opportunity.

2025-02-05 via Nuitee
W
Wahaab family with young children gb
6
Cheap and cheerful, excellent value for money. Do not expect 5 star as this is clearly not
Pros:

Location was excellent. Definitely value for money, excellent breakfast given. The staff were extremely friendly.

Cons:

The rooms were not cleaned on a daily basis. When we asked for the rooms to be cleaned, all that they did was make the bed and not clean out the rubbish nor clean the bathroom.

2025-01-06 via Nuitee
A
Abraham review category business travellers de
10
Exceptional
Pros:

Very good work team. The staff is helpful and friendly. The rooftop is wonderful. All three pyramids are visible. Shops are everywhere and near taxis and buses. Very clean and very close to the pyramids gate.

2024-10-29 via Nuitee