Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Non-smoking throughout
Fire extinguishers
Invoice provided
Smoke alarms
Key card access
Free wired internet
See all facilities

Review Highlights

Pros:
Beautiful sea view
Clean sheets and towels
Cons:
Lack of staff presence
Issues with promised amenities

Categories

Cleanliness
6.65
Some spots were found, indicating a need for better cleanliness.
Service
8.15
There were issues with employee presence and response times.
Location
9.15
The view from the room was wonderful.
Room Quality
8.15
The room was as described, with nice amenities but some cleanliness issues.
Amenities
6.15
Several mentioned amenities were not available during the stay.
Value for Money
8.65
Generally considered good, but could improve with better service.
Food and Beverage
8.65
Not specifically mentioned, assumed standard for the hotel tier.
Overall Experience
7.65
A decent stay, but several issues impacted the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 08:23

Property Description

Luxurious Accommodation
Experience air-conditioned rooms with modern amenities, including a flat-screen TV and free WiFi. Some rooms offer stunning sea views for a truly unforgettable stay.

Convenient Location
Situated less than 1 km from both Neos Marmaras Beach and Paradisos Beach, guests can easily access the beautiful coastlines and enjoy the sun and sand.

Nearby Attractions
Explore Porto Carras Main Beach just 3 km away or venture further to Thessaloniki Airport, located 104 km from the property.

To book your stay at Medusa Luxury Suites and enjoy a premium experience in Neos Marmaras, reserve now!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

7.9
Based on 50 reviews
Cleanliness: 6.65
Service: 8.15
Location: 9.15
Room Quality: 8.15
Amenities: 6.15
Value for Money: 8.65
Food and Beverage: 8.65
Overall Experience: 7.65
K
K extended_group al
9
2025-09-20 via Nuitee
A
Antonis couple gr
10
2025-09-18 via Nuitee
Σοφία extended_group gr
9
2025-09-16 via Nuitee
Ζωή couple gr
9
2025-09-10 via Nuitee
L
Lefteri extended_group be
10
2025-09-10 via Nuitee
A
AIKATERINI extended_group gr
5
Pros:

Το δωμάτιο είναι όπως ακριβώς στις φωτογραφίες. Πήραμε το τρίκλινο με θέα και είχε υπέροχη θέα στην θάλασσα, ήταν πολύ καθαρό και η κυρία που καθαρίζει και γνωρίσαμε ήταν πολύ ευγενική. Τα σεντόνια και οι πετσέτες ήταν καθαρά.

Cons:

Δεν μας άρεσε το γεγονός ότι δεν υπήρχε καμία φυσική παρουσία εργαζομένων στα διαμερίσματα, δεν υπήρχε ρεσεψιόν. Για κάθε συνεννόηση ακόμα και το check in και το check out έπρεπε εμείς οι ίδιοι να τους ψάξουμε και να πάρουμε τηλέφωνο και να δούμε που θα αφήσουμε τα πράγματά μας, ακόμα για την κάρτα του δωματίου που είναι δική τους υποχρέωση. Μας είδαν κοπέλες με βαλίτσες και κανείς δεν έκανε μια ευγενική κίνηση να μας βοηθήσει με τα πράγματα στις σκάλες αφού δεν υπάρχει ασανσέρ. Δεν υπήρχε κάποιος να ρωτήσουμε πχ. για το ερκοντίσιον το οποίο στην αρχή είχε μπλοκάρει και το γεγονός ότι σε ένα θερινό κατάλυμα δίπλα στις παραλίες δεν υπάρχει μια απλώστρα ή δύο σχοινιά να απλώσεις μια πετσέτα ή ένα μαγιό είναι απαράδεκτο. Το αποκορύφωμα ήταν πως όταν στο τέλος της διαμονής μας θέλαμε για λίγη ώρα να αφήσουμε κάπου μια βαλίτσα και μια τσάντα για να μην τα κουβαλάμε στο χέρι σε όλη την πόλη μέχρι να φύγουμε με το ΚΤΕΛ, στο τηλέφωνο μας είπαν πως δεν υπάρχει δυνατότητα να αφήσουμε τα πράγματά μας, ενώ ξέραμε πως υπάρχει ένα αποθηκάκι και γινόταν να τα κρατήσουν. Προφανώς πήραν τα χρήματα και μετά δεν τους ένοιαζε να μας βοηθήσουν. Αφιλόξενοι λοιπόν και σίγουρα δεν άφησαν μια θετική εντύπωση. Όταν ονομάζεις "luxury" τα διαμερίσματα σου, πρέπει να είσαι luxury σε όλες τις υπηρεσίες, όχι μόνο στην αρχιτεκτονική εντός του διαμερίσματος.

2025-09-10 via Nuitee
ΔΗΜΗΤΡΑ couple gr
7
it was a decent stay
Pros:

This room was ok for a short stay, the room is not big as it seems at the photos. We stayed at room with the view in the road because its wasnt obvious this at rooms description. Luckily it wasnt too much noisy, possibly because of the month of our stay(September)
In general was a nice stay but no for more than 2 days. the room was clean but there was some spots, mainly at wc which needed more carefully cleanliness

Cons:

The facilities that mentioned at description wasnt available, there wasnt slippers (when we asked for them the answer that we provided until august :/ ) there wasnt netflix connection (when we asked about that they never answered to our demand) and the wifi was completely no exsistent)
It will be nice if there was at the room at least 2 glasses for drinking water, and a water boiler it will be desirable)
In overal we believe from our experience that they made a good work when they build the rooms but they dont make a special try to maintain the rooms condition. Ending guests facilities and customer service, especially the welcoming needs remakable emprovement

2025-09-08 via Nuitee
I
Irene couple it
10
In pieno centro e spettacolare affaccio sul molo
Pros:

Camera moderna e pulitissima con splendido affaccio sul porto turistico e sul verde, climatizzata e confortevole
La posizione è più che centrale: attorno all'alloggio ci sono bar, ristoranti di ogni genere, gelaterie e molto altro. Abbiamo trovato parcheggio a pochi passi
Staff cordiale e disponibile 😊
Rispetto alle recensioni precedenti possiamo dire che la musica alta c'è in tutta la cittadina e proviene da numerosi locali diversi quindi si sente in ogni punto della città

2025-09-06 via Nuitee
M
Mădălina family_with_children ro
10
2025-09-05 via Nuitee
N
Nikola couple bg
1
If you like sleep, don't go there!!!
Pros:

It was clean

Cons:

The room was tiny, with no wardrobe or extra blankets or pillows, and there was no reception. WORST of all - our room was located directly above a bar with music BLASTING until 3 AM – impossible to sleep. When i told the supervisor to change my room, the reaction was that all are the same and there will not be a problem for the next night... Guess what...
I went to sleep in my car because I had to drive 600km the next morning so I couldn't afford another sleepless night.
NIGHTMARE, so disappointed!
Other than that Greece is a beautiful country, Vourvorou was amazing and people were great, but this place........
Definitely not a place for rest.

2025-09-02 via Nuitee
Βασιλική family_with_children gr
9
2025-08-31 via Nuitee
R
ROBERTO extended_group it
3
: Deludente – informazione fuorviante e servizi scarsi
Pros:

Ottima posizione camere carine

Cons:

Deludente – informazione fuorviante e servizi scarsi

Su Booking non era specificato che le camere si trovano al primo piano sopra un disco bar con musica ad altissimo volume fino alle 4 del mattino, rendendo impossibile dormire. La pulizia lascia molto a desiderare: a parte il cambio asciugamani, non sono state fatte pulizie durante il soggiorno. La struttura non ha una vera reception, il che rende difficile ricevere assistenza in caso di necessità. Inoltre, la cassaforte in camera non era utilizzabile. Purtroppo, l’esperienza non è stata all’altezza delle aspettative.

2025-08-25 via Nuitee
A
ANTHI GRIGORIOU couple cy
8
Could be a gem
Pros:

The room design,view and location

Cons:

Not even a small bottle of water for a welcome .hard thick pillows.safety exit light was so bright that i couldn't sleep

2025-08-20 via Nuitee
H
Haris couple gr
5
2025-08-18 via Nuitee
P
Paul family_with_children au
7
Great location
Pros:

Location was very central and convenient

Cons:

No elevator,
No welcoming water

2025-08-17 via Nuitee
A
ALESSANDRA couple it
8
2025-08-15 via Nuitee
N
Nenad extended_group rs
9
Pros:

The location of the accommodation was in a good place.

Cons:

Small fridge, parking.

2025-08-13 via Nuitee
A
Adrian young couple ro
10
Perfect
Pros:

Everything was just perfect, room was clean and sheets were smelling incredible, boast was nice and the view was absolutely beautiful, right in the heart of Neos Marmaras

Cons:

.

2025-07-21 via Nuitee
K
Kemko young couple mk
8
Very good
2025-07-19 via Nuitee
A
Anonymous young couple mk
10
Exceptional
2025-07-13 via Nuitee