Exe Prisma

Hotels
•
Exe Hotels
8.8 (3995 reviews)
Avinguda del Fener, 14, Escaldes-Engordany , Andorra la Vella , ad

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great location
Cons:
Wi-Fi issues
Cleanliness concerns
Breakfast service delays

Categories

Cleanliness
8.26
Several reviews mentioned bathroom odors and cleanliness issues.
Service
9.73
Staff was described as very friendly, providing good customer service.
Location
9.77
The location was frequently praised as fantastic and convenient.
Room Quality
9.22
Rooms were spacious and well-maintained according to several reviews.
Amenities
8.25
Wi-Fi issues were mentioned along with some breakfast service problems.
Value for Money
8.21
Concerns were raised regarding pricing compared to available online rates.
Food and Beverage
7.76
Breakfast items were noted as occasionally lacking in variety and prompt replenishment.
Overall Experience
9.23
Overall positive experience with room comfort and location, but issues with Wi-Fi and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:30

Property Description

Modern Hotel with Convenient Amenities

Convenient Location for Ski Enthusiasts
The Hotel Exe Prisma is perfectly located near Grandvalira and Vallnord Ski Resorts, offering ski storage and equipment hire for easy access to the slopes.

Stylish Rooms with Essential Features
Experience comfort and style in the spacious rooms featuring modern décor, flat-screen TVs, and cozy seating areas. The rooms also come with essential amenities such as heating, minibar, and a safe.

Delicious Dining Options and Relaxing Spaces
Indulge in typical Italian cuisine at the hotel’s bar-restaurant and start your day with a varied buffet breakfast. After a day of activities, unwind in the cocktail bar or by the open fire in the lounge.

Book your stay at Hotel Exe Prisma for a perfect blend of comfort and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 22 per day.

Location

Guest Reviews

8.8
Based on 3995 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.77
Room Quality: 9.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 9.23
M
Meryl • family_with_children • gb
8
Interesting experience in Andorra.Very modern city developed within the mountains
Pros:

No breakfast or meals provided due to ongoing work

We walked out to good restaurants

Cons:

Wifi in hotel was poor.

Expensive parking fee

2026-05-09 • via Nuitee
S
Sonia • solo_traveller • es
10
Volvería sin dudarlo, nos encantó!!
Pros:

Eramos 3 adultos, y una niña de 12, había la habitación enorme de matrimonio, y la pequeña con literas, justo en la entrada, con su baño y televisión cada una, y separadas con puerta.Los colchones eran comodos, y el armario era grandioso.
Estaba situado super centrico, a 1 minuto a pié de la calle de tiendas.

Cons:

La cama de la litera superior, estaba demasiado pegada al techo, y me pareció imposible de usar por un adulto, para mi hija de 12 años, fué justa sin apenas sobrarle espacio para ponerse sentada sin tocar el techo.
La neverita minibar diminuta, pero solo me quejo por que quería comprar unos productos que necesitaban frio para llevar a amigos y no me cabían, pero ese era mi problema, no del hotel.

2026-05-08 • via Nuitee
E
EVELYNN • family_with_children • br
9
Pros:

Localização, limpeza, tudo moderno e bem confortável

Cons:

Não tinha café da manhã

2026-05-08 • via Nuitee
L
Lopes • couple • es
7
2026-05-07 • via Nuitee
Z
Zoraida • family_with_children • es
7
Hotel ja conegut
Pros:

La ubicació i la comoditat de les habitacions.

Cons:

El dia de la nostra sortida començaven obres al restaurant i no estàvem informats. Per aquest motiu vam haver d'esmorzar en un altre hotel de la cadena proper. Suposem que per aquest motiu, alguns plats del menú del sopar bo estaven disponibles i a l'esmorzar del dia anterior li faltava varietat. També ens van trucar a les 7.20 del dia de la sortida per confirmar si aniríem a esmorzar, quan ja el teníem pagat i havíem informat en fer el check-in. El pàrquing és just per a cotxes SUB. A més, ens van fer pagar un dipòsit de 200€ per habitació el dia del check-in, del qual tampoc estàvem informats i no ens havien cobrat en anteriors estades.

2026-05-04 • via Nuitee
C
chiayu • solo_traveller • tw
9
2026-05-04 • via Nuitee
M
mehdi • family_with_children • fr
9
Cons:

Connexion wifi qui ne marche pas dans notre chambre

2026-05-04 • via Nuitee
D
Daniel • family_with_children • es
10
2026-05-04 • via Nuitee
A
Agustina • extended_group • es
10
Estadía excepcional
Pros:

Me encantó la ubicación y la atención del personal, excelente

Cons:

Lo que no me gustó tanto era que estaba en obras pero eso no significó que se pueda descansar

2026-05-03 • via Nuitee
M
Maria Eugenia • solo_traveller • es
9
Pros:

La ubicacion y la calidad del personal.

Cons:

Como pero ,no conociamos lo de la fianza pero el personal no los puso muy facil gracias.

2026-05-03 • via Nuitee
A
Alfonso • solo_traveller • es
10
2026-05-03 • via Nuitee
N
Nuno Henrique • family_with_children • pt
8
2026-04-30 • via Nuitee
C
Christophe • solo_traveller • fr
10
dans l ensemble agreable sejour a refaire
Pros:

la chambre spacieuse tres bon emplacement et le diner et le petit dejeuner excellent

Cons:

un peu de bruit a cause des travaux dans l hotel

2026-04-30 • via Nuitee
V
Valdecimone • family_with_children • br
10
Maravilhosa
Pros:

Uma acomodação perfeita para quem viaja em família. Localização incrível, bem central. Apenas 8 min de caminha até a fonte de Andorra-la-vella (Rio Valira). Café da manhã impecável. Enfim….super recomendo e voltaria com certeza.

2026-04-29 • via Nuitee
F
François • couple • fr
10
Si vous aimez un bon accueil, l’emplacement idéal, des chambres de 50 m2, un très bon prix, ne cherchez pas, c’est là !
Pros:

Accueillant, propre, bien placé

2026-04-27 • via Nuitee
L
Laetitia • family_with_children • fr
8
Pros:

L’accueil et la propreté

2026-04-27 • via Nuitee
I
Isabel • family_with_children • es
10
2026-04-26 • via Nuitee
M
MACC68 • solo_traveller • es
7
Per primer cop...coses a millorar
Pros:

En general molt bé però hi ha coses que No havia trobat abans...després de molts anys de clients.
El personal del menjador molt bé!!La mina pensió val molt la pena.

Cons:

El Wifi no va bé a les hab..només per rebre de Whatsapp i prou..ni tan sols connectar l'ipad ...
Molta calor..no deixen posar l.aire condicionat fins més de juny..
Vam trobar molt fort que se'ns demanés una fiança de 200 euros per una nit,una parella que ratlla els 60 ?!! I sense haver avisat abans ni correu ni booking.com..no sé de qui és culpa!!!

2026-04-26 • via Nuitee
B
Bernat • solo_traveller • es
7
2026-04-26 • via Nuitee
A
Ali • family_with_children • ma
10
Séjours court et agréable
Pros:

L’emplacement et le personnel vraiment à l’écoute aussi le parking de l’hôtel

2026-04-26 • via Nuitee