Exe Prisma

Hotels
•
Exe Hotels
8.8 (3960 reviews)
Avinguda del Fener, 14, Escaldes-Engordany , Andorra la Vella , ad

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great location
Cons:
Wi-Fi issues
Cleanliness concerns
Breakfast service delays

Categories

Cleanliness
8.26
Several reviews mentioned bathroom odors and cleanliness issues.
Service
9.73
Staff was described as very friendly, providing good customer service.
Location
9.77
The location was frequently praised as fantastic and convenient.
Room Quality
9.22
Rooms were spacious and well-maintained according to several reviews.
Amenities
8.25
Wi-Fi issues were mentioned along with some breakfast service problems.
Value for Money
8.21
Concerns were raised regarding pricing compared to available online rates.
Food and Beverage
7.76
Breakfast items were noted as occasionally lacking in variety and prompt replenishment.
Overall Experience
9.23
Overall positive experience with room comfort and location, but issues with Wi-Fi and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:30

Property Description

Modern Hotel with Convenient Amenities

Convenient Location for Ski Enthusiasts
The Hotel Exe Prisma is perfectly located near Grandvalira and Vallnord Ski Resorts, offering ski storage and equipment hire for easy access to the slopes.

Stylish Rooms with Essential Features
Experience comfort and style in the spacious rooms featuring modern décor, flat-screen TVs, and cozy seating areas. The rooms also come with essential amenities such as heating, minibar, and a safe.

Delicious Dining Options and Relaxing Spaces
Indulge in typical Italian cuisine at the hotel’s bar-restaurant and start your day with a varied buffet breakfast. After a day of activities, unwind in the cocktail bar or by the open fire in the lounge.

Book your stay at Hotel Exe Prisma for a perfect blend of comfort and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 22 per day.

Location

Guest Reviews

8.8
Based on 3960 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.77
Room Quality: 9.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 9.23
M
Meritxell • couple • es
9
2026-04-04 • via Nuitee
A
Antonio • family_with_children • es
7
Practico.
Pros:

Si

Cons:

Duchas. No funcionaban bien.

2026-04-04 • via Nuitee
A
Ana Ramos 1974 • family_with_children • pt
10
Excelente hotel
Pros:

Conforto e tamanho dos quartos. A localização do hotel é excelente. O pequeno almoço bastante bom.

Cons:

Wi fi fraco

2026-04-04 • via Nuitee
M
Marcelo • couple • br
10
2026-04-03 • via Nuitee
C
Consuelo • family_with_children • es
8
Hotel limpio, cómodo, tranquilo y bien ubicado
Pros:

Amplitud habitacional para 6

Cons:

Todo bien

2026-04-03 • via Nuitee
M
ManuelRG • family_with_children • es
10
Pros:

Todo excelente

Cons:

Nada

2026-04-03 • via Nuitee
R
Rubens • family_with_children • br
10
2026-04-03 • via Nuitee
M
Maria Dolors • family_with_children • es
9
Molt bé
2026-04-03 • via Nuitee
J
jordi • family_with_children • es
8
Pros:

Molt net i confortable, detalls de luxe i bon buffet per esmorzar.

Cons:

Les habitacions són àmplies però al tenir les lliteres a l'entrada s'escolta tot el que parlen desde fora, desde el primer pis escoltas les converses de recepció, el telèfon, el timbre...

2026-04-03 • via Nuitee
J
Jimenez Cuerva • family_with_children • es
8
2026-04-02 • via Nuitee
M
Mohammadi • family_with_children • es
8
2026-04-02 • via Nuitee
A
Ana • family_with_children • pt
8
2026-04-02 • via Nuitee
S
Susana • family_with_children • es
5
Hay que dejar un deposito de 200€
Pros:

El personal es muy atento, sobre todo el del desayuno.

Cons:

Esta es mi décima visita y será la última. No sé si ha habido un cambio de dirección, pero las camas son incómodas, faltan almohadas y la habitación es ruidosa; toda la noche con ruido de turbina.
Mis últimas visitas anteriores también tuvieron cositas que notifiqué: la televisión no funcionaba, faltaban toallas.
Algo que me ha molestado muchísimo es llegar a hacer el *checking* y tener que dejar un depósito de 200 €. Según la chica, hay un cambio de políticas, ahora ya no vale dejar una tarjeta de crédito. Primero, en ningún sitio lo especifica y me ha parecido un despropósito, y encima tengo que aguantar una habitación con ruido y almohadas que parecían que venían de la guerra. FATAL.

2026-04-02 • via Nuitee
F
Ferran • family_with_children • es
8
2026-04-01 • via Nuitee
P
Pilar • family_with_children • es
9
Pros:

Esta limpio, instalaciones correctas ,
Tienen buena atención y detalles para el huesped, estancias amplias
Todo en general.
Camas cómodas
Céntrico y tranquilo por que está en la calle paralela a la calle de tiendas.

Cons:

Nada

2026-04-01 • via Nuitee
C
CLARA • family_with_children • es
8
Gent molt amable, molt còmode per anar amb familia i parlaven amb català
Pros:

L’habitació molt àmplia, el sopar del restaurant estava molt bé sobretot els entrants, i l’esmorzar de bufet molt bo i molta varietat. Parlàven amb català.

Cons:

El llit doble han sigut dos llits ajuntats però molt còmodes, i molt poc paper del wc i n’ hem hagut de demanar a recepció.

2026-04-01 • via Nuitee
J
Jaime • family_with_children • es
10
Pros:

Todo nos gusto mucho, la habitación el personal de recepción, y la comida y el personal del comedor estupendo...

2026-04-01 • via Nuitee
M
Miquel • family_with_children • es
8
2026-03-31 • via Nuitee
B
Baiget • family_with_children • es
8
Pros:

La habitación y el trato del personal

Cons:

Los huevos del desayuno, parecían de plástico, tanto los fritos como los duros

2026-03-31 • via Nuitee
E
Elena • family_with_children • es
10
2026-03-30 • via Nuitee