Vientiane Ruby Villa Hotel

Hotels
7.8 (532 reviews)
Vientiane , Vientiane , LA

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
Family rooms
Garden
Outdoor pool
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Nice pool
Cons:
Cleanliness issues
Overpriced
Food quality poor

Categories

Cleanliness
6.99
Several complaints regarding cleanliness and maintenance issues, particularly in bathrooms.
Service
8.96
Staff were noted to be very helpful and friendly throughout the reviews.
Location
9
Multiple reviews highlighted the great location of the hotel.
Room Quality
6.95
Rooms described as spacious but some were dated and had maintenance problems.
Amenities
8.28
Amenities like the swimming pool are appreciated, although there were concerns about privacy.
Value for Money
7.44
Some guests felt the price was a bit high given the condition of the rooms and facilities.
Food and Beverage
6.49
The quality of breakfast and food was frequently criticized in reviews.
Overall Experience
8.26
General satisfaction expressed, but mixed feelings about value and quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-16 12:52

Property Description

Luxurious Amenities - Enjoy air-conditioned rooms with modern amenities such as a flat-screen TV, minibar, and safety deposit box.

Relaxing Outdoor Spaces - Unwind in the hotel's outdoor swimming pool and garden areas, perfect for a peaceful retreat after a day of exploring the city.

Convenient Location - Located near popular attractions like Thatluang Stupa and Laos National Museum, plus offering airport transfers for hassle-free travel.

Book your stay at Vientiane Ruby Hotel now and experience comfort and convenience during your visit to Vientiane!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 532 reviews
Cleanliness: 6.99
Service: 8.96
Location: 9
Room Quality: 6.95
Amenities: 8.28
Value for Money: 7.44
Food and Beverage: 6.49
Overall Experience: 8.26
T
Tara • solo_traveller • au
7
2026-10-23 • via Nuitee
G
Gabriele • solo_traveller • it
7
Rapporto qualità/prezzo molto basso
Pros:

Staff disponibile con un buon inglese.
Ottima la posizione se interessati alla zona del Riverside, l'hotel si trova in una piccola via silenziosa.
La camera nel mio caso era molto grande.
Caffè - nella hall - disponibile.

Cons:

Rapporto qualità/prezzo molto misero.
La camera era parzialmente pulita, il bagno sporco (capelli nella vasca) e priva di sapone.
Due soli asciugamani (uno con il logo di un altro hotel) e nessun tappetino in bagno. Ho dovuto chiedere la carta igienica perchè non presente al mio arrivo.
Colazione scarna e insufficiente, seppur piatti (pochi) cucinati erano buoni.
La piscina (solo per informazione) è inutilizzabile.

2026-10-22 • via Nuitee
N
Nikonov • solo_traveller • il
2
לא טוב ולא שווה את המחיר
Pros:

מיקום טוב קרוב לשוק לילה ולמסעדות

Cons:

הייתה לי חוויה מאוד לא טובה. החדר היה מלא בעובש, ריח לא טוב, קירות דקים שמעו הכל, מלוכלך. היה לי הרבה יתושים אמרתי את זה לקבלה זרקו לי ספריי ליתושים לרסס לבד. הזמנתי חדר עם מרפסת ולא קיבלתי אמרו לי ״נגמרו החדרים של המרפסת״ אמרתי להם ששילמתי אבל עם מרפסת אז הוא החזיר לי 30 אלף קיפ. השיא היה כשבעזיבה שלי ביקשתי שיזמין לי מונית לתחנת אוטובוס והוא הזמיו ואז אמר תשים לי ביקורת אני רוצה לצלם ולשלוח לבוס שלי אמרתי לו שאני יכול לשים ביקורת אבל היא לא תהיה טובה כי יש לי הרבה מה להגיד והוא פשוט אמר ״טוב אז אני מבטל את המונית ״. בנוסף גם המקלחת לא הייתה טובה הדוש היה קצר ואי אפשר היה להתקלח בעמידה ובאמצע הלילה הייתה לי הפסקת חשמל

2026-10-22 • via Nuitee
D
Delphine • family_with_children • be
6
Trop cher pour le rapport qualité prix
Pros:

Emplacement et taille des chambre et la piscine

Cons:

Personnel peu souriant et petit dej très simple

2026-10-16 • via Nuitee
K
Klaudia • family_with_children • it
7
Pros:

La posizione è ottima, a pochi passi dal lungo fiume e nelle vicinanze ci sono molti ristoranti e due market. La stanza è abbastanza grande e comoda per una-due notti. Nella stanza c'è un condizionatore, un bollitore, una cassaforte e una TV. Il ragazzo alla reception è molto disponibile.

Cons:

Asciugamani e lenzuola erano macchiati. Gli asciugamani invece erano un po' datati con addirittura dei buchi. Mancava la busta sul cestino e c'era poco sapone per la doccia (probabilmente era da richiedere alla reception). La colazione era un po' scarna, ma c'era l'essenziale. La stanza non è isolata bene e si sentono tutti i rumori da fuori. In bagno mancava qualcosa per pulire dopo aver fatto la doccia. Mancava anche l'acqua calda.

2026-10-15 • via Nuitee
M
Manuel Jr • solo_traveller • vn
8
It is a good and comfortable room and lowest rate but decent
Pros:

The staff was very friendly and helpful

Cons:

Bathroom is old

2026-10-09 • via Nuitee
H
Holly • extended_group • au
10
2026-10-09 • via Nuitee
T
Thomas Chen • solo_traveller • vn
6
Cons:

Wifi

2026-10-07 • via Nuitee
V
vaussy • solo_traveller • fr
10
Pros:

L'emplacement extraordinaire.
L'hôtel super avec un jeune homme a l'accueil génial. Il fait tout, il est tout et a toujours le sourire.

Cons:

La propreté. Pas de ménage pendant 6 jours pas de changement de serviette.
Il manque des transats pour la piscine

2026-10-07 • via Nuitee
P
Punika • solo_traveller • th
8
Pros:

ชอบreception อัธยาศัยดีมากทำเลดี

Cons:

มีมดค่า

2026-09-19 • via Nuitee
M
Markus • family_with_children • de
10
Pros:

nice pool , nice vibe with that wooden floor and furniture.....but the best is that guy behind the reception.....

Cons:

there was nothing I didn't like ...

2026-09-12 • via Nuitee
T
Tâm • couple • vn
4
The quality of the room, cleanliness, and service were not worth the price we paid. There were cockroaches and mosquitoe
2026-09-06 • via Nuitee
A
Ausenberg • solo_traveller • th
9
2026-09-05 • via Nuitee
אלה • extended_group • il
8
Pros:

תמורה מאוד שווה למחיר, שקט ונקי. מיטות נוחות, בריכה ופינות ישיבה

2026-09-03 • via Nuitee
I
Ismael • couple • es
8
2026-08-31 • via Nuitee
S
shimamura • family_with_children • jp
7
一泊するくらいなら問題ない。
Pros:

ナイトマーケットが近かった。
静かだった。
受付の男の子は親切だった。

Cons:

窓のカギが壊れていた。
どこから入ってくるのか蚊がすごく多かった。
トイレがちゃんと掃除されていなかった。
ベッドにも髪の毛が付いていた。

2026-08-30 • via Nuitee
C
Christof • family_with_children • de
5
Zu Teuer mit Kindern bedingt empfelendswert
Pros:

Lage,Betten,W-Lan TV mit deutschen Sendern

Cons:

Grauenhaftes Frühstuck ohne Auswahl.Dreckiker Pool.Viele Ameise im Zimmer.Armaturen im Bad am Waschbecken zimmlich heruntergekommen.Schloss an der Zimmertüre ziemlich ausgeleiert.EineRenovierung würd der Unterkuft guttun

2026-08-29 • via Nuitee
S
Stacey • solo_traveller • nz
4
Cons:

No laundry service, seen a rat in the kitchen. Pool water level was below the Jets so just stagnant water so didn't wish to swim. TV was too outdated to load Netflix. Room smelt of sewer coming from bathroom which got worse throughout the day.

2026-08-22 • via Nuitee
K
Knafel • solo_traveller • il
10
2026-08-19 • via Nuitee
C
chloé • solo_traveller • fr
5
Moyen
Pros:

L'emplacement et le petit jeune homme qui nous a accueilli était très gentil.

Cons:

Le petit-déjeuner est horrible. La cuisine est extrêmement sale. Il y avait des petites bêtes dans notre petit déjeuner. La piscine est à l'entrée de l'hôtel, rien pour s'y reposer. La fenêtre donnait sur un mur et c'est un hôtel un peu vieillissant. 😩

2026-08-17 • via Nuitee