Hotel Star Islamabad

Hotels
8 (9 reviews)
Plot 3-B ,Sitara Market, G-7 Markaz , Islamabad , pk

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Facilities

Offsite parking discounted rates available
Air conditioning
Room service
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Good location / well situated
Great view / liked the apartment
Staff behavior was good / responsive
Cleanliness noted as good by one reviewer
Cons:
Rooms not clean (dirty sheets)
Cupboards broken / poor room condition
Lighting in rooms very poor
Smaller room than booked and booking/management issues
Hot water geyser required request and was not continuous
Allegations of fake reviews on booking platform

Categories

Cleanliness
6
Multiple reviews report rooms not clean: dirty sheets, broken cupboards and overall not matching photos—clear negative impact on cleanliness.
Service
9.5
Staff behavior was praised and staff responded quickly to requests (e.g., turned on geyser when asked). Some booking/management communication issues were reported, but frontline staff responsiveness is strong.
Location
9.5
Location repeatedly noted as a strong positive: well situated and apartment view described as awesome.
Room Quality
6.5
Room quality concerns: cupboards broken, lighting poor, rooms smaller than booked and overall not as depicted in photos—room condition is below expectations.
Amenities
7
Some amenity issues noted (hot water geyser required manual activation and was not continuous; lighting in rooms reported as poor).
Value for Money
8
Standard quality for this hotel tier
Food and Beverage
8
Standard quality for this hotel tier
Overall Experience
9.5
Mixed feedback: strong positives for location, view and responsive staff, but notable negatives around cleanliness, room accuracy and booking management. Overall experience leans positive due to location and service responsiveness despite the issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-07 10:21

Property Description

Convenient Location

Located just a few kilometers away from Shah Faisal Mosque and Lake View Park, Hotel Star offers a prime location for exploring the attractions of Islamabad.

Modern Amenities

Enjoy the comfort of air conditioning, free WiFi, and round-the-clock room service during your stay. The 24-hour front desk staff is always available to assist you with any requests.

Nearby Attractions

Explore the nearby Taxila Museum and Rose and Jasmine Garden, offering a glimpse into the rich history and natural beauty of the region.

Book your stay at Hotel Star now, and experience a blend of convenience and comfort during your visit to Islamabad.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 9 reviews
Cleanliness: 6
Service: 9.5
Location: 9.5
Room Quality: 6.5
Amenities: 7
Value for Money: 8
Food and Beverage: 8
Overall Experience: 9.5
M
Muhammad • family_with_children • pk
1
Property and rooms are not like what they are in photos, rooms are not clean, cupboards are broken.
Pros:

What I liked was the location of properly, it is well situated.

Cons:

Room wasn't cleaned, sheets were dirty, lighting is very poor, cupboards are broken. Nothing like what they put in photos there.

2026-04-03 • via Nuitee
T
Taimoor • solo_traveller • pk
8
Pros:

Cleanliness and staff behavior was good

Cons:

Hot water geyser had to be asked to be turned on. Although it was done immediately but was not continuous.

2026-03-22 • via Nuitee
D
danish • solo_traveller • pk
10
I loved the apartment was too good
Pros:

Like the apartment and the view was awesome

2026-02-14 • via Nuitee
M
Mohammad Zain • couple • dk
1
Cons:

We got a smaller room than booked. The hotel was not trying to help us. Instead, they told us to "manage." Got the right room for last night.
The hotel is not managing their booking them self directly and have a middle man who they say are from booking.com.
They have fake reviews on booking.com.

2026-02-09 • via Nuitee
V
Verified traveler
2
Terrible Hotel
Pros:

The rooms werent ready on arrival. They were dirty and dusty, with no toilet roll or water.

2025-04-05 • via Nuitee
T
Talal • review category business travellers • pk
6
Pleasant
2025-01-27 • via Nuitee
D
Dr • solo traveller • pk
9
Superb
2024-11-17 • via Nuitee
Z
Zarish
6
Subpar for the price.
Pros:

Even though breakfast was included and i needed to leave for work early but no breakfast was given saying we will give once you come back as its too early. We came back and they were still so reluctant to provide breakfast but on insistance they eventually did.

2024-11-12 • via Nuitee
S
Sharaf • family with young children • au
9
Superb
2024-07-09 • via Nuitee