Ruby Riverside Hotel & Hostel

Hotels
•
Independent
7 (6 reviews)
Watchan Watchan Village, Vientiane, Laos, 131, Unit 11, Vientiane, Vientiane Prefecture, 01000 , Vientiane , LA
84-944345992

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Facilities

Free breakfast
Health or beauty spa nearby
Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Free breakfast
See all facilities

Review Highlights

Pros:
Decent place for the price
Good vibe
Helpful staff
Cons:
Language barriers for staff communication

Categories

Cleanliness
7.5
Guests appreciated the decent cleanliness of the hotel.
Service
8.3
Service was generally helpful, but there were communication challenges due to language barriers.
Location
8.1
The hotel's location was considered good, contributing to a positive vibe.
Room Quality
7.8
Rooms were decent for the price, providing a comfortable stay.
Amenities
7.2
The amenities offered were satisfactory but could be improved to enhance guest experience.
Value for Money
6.9
Some guests felt the price was fair, while improvements could be made to justify it better.
Food and Beverage
7.3
Guests found breakfast and restaurant services decent, room for improvement in variety.
Overall Experience
8
Most guests had a positive experience, with improvements suggested in communication and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-20 22:53

Property Description

Outdoor Pool and Complimentary Wi-Fi
Enjoy a refreshing swim in our outdoor pool and stay connected with complimentary wireless internet access during your stay.

Concierge Services and 24-Hour Front Desk
Experience top-notch service with our concierge services and round-the-clock availability of the front desk for any assistance you may need.

Convenient Location and Nearby Attractions
Located centrally in Vientiane, explore nearby attractions like Xieng Khuan and Lao National Culture Hall just a short walk away.

Book your stay at Nana Vientiane Hotel for a convenient and comfortable experience in Vientiane.

Important information:

Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and concierge services.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7
Based on 6 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
R
RJ
10
Pros:

Outstanding hostel in Vientiane. Small pool, billiards, great for atmosphere. Big toilet block with well tended toilet and shower stalls (sinks could use more than one bar of soap). Some weights and nice bench, couple machines yield bonus makeshift fitness space. I didn't like the massive heavy curtains that crowded the small dorm, but privacy hogs probably like it. Plug and light for each bed. Nice big wooden lockers not in use because of missing built-in keys; a trip to the nearby hardware store for clasps and an afternoon with a drill, and these could all be usable. No serious security issue anyway. Best thing here was the people. I moved my bag at night for early morning departure from nearby friend's place, and attentive manager notices immediately and worried I was unhappy about anything.

2025-06-13 • via Nuitee
J
Jack William
6
Pros:

Decent place for the price, vibe was good and staff were helpful but didn’t speak much English which made things hard at times

2025-03-29 • via Nuitee
K
Karine
2
Pourquoi référencer un tel hôtel ??
Pros:

À mon arrivée le 18/01/25, du Wifi de l'hôtel je n'ai pas pu me connecter à l'appli hôtel.com. Ils ont affirmé que ma réservation n'était pas payée pour les 18/19 janvier. J'ai dû repayer. Pour ma réservation du 29/30 janvier ils ont tenté de me refaire le même coup cependant j'ai pu me connecter entre temps et éviter cette "arnaque". Comme vous vous en doutez aucun remboursement de leur part n'a été effectué : impossible de voir la responsable de l'hôtel qui ne répondait que par whatsapp et nous a donné plusieurs rendez-vous qu'elle n'a pas honoré ! Et en regardant les avis sur Google je vois que nous ne sommes pas les seuls....

En dehors de cette mésaventure, la salle de bain sent les canalisations et ce fut le cas dans les deux chambres que nous avons occupés, il n'y a quasiment pas d'eau chaude, les fils électriques de la salle de bain sont dénudés juste au dessus du lavabo !! A notre arrivée les fenêtres de la chambre étaient grandes ouvertes à 20h30 il y avait plus d'une trentaine de moustiques : sympa l'accueil et au revoir la sécurité surtout dans un pays où nous savons que le paludisme et la dingue font des ravages !

Le drap était déchiré, le bord de l'autre lit très salle. Karaoke jusqu'à 3h du matin en pleine semaine en bas de l'hôtel...

Je vous laisse regarder les photos pour vous faire votre propre avis !

2025-01-31 • via Nuitee
T
Tou
10
Pros:

Staff is excellent

2025-01-08 • via Nuitee
F
Finn • family
2
Pros:

We are here for our stay and during the hour long check in process they booked out our rooms! Complete waste of time.

2024-11-25 • via Nuitee
C
Choufue • family
6
Pros:

Could be better

2024-11-17 • via Nuitee