Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Helpful, friendly staff
Sea view / direct beach access
Renovated and clean rooms
Good location (near McDonald's, supermarket)
Comfortable rooms
Quiet
Good food (breakfast and dinner)
Cons:
Some amenities missing / inconsistent facilities
Hygiene could be more detailed (minor cleanliness issues)

Categories

Cleanliness
1
Multiple reviews explicitly praise cleanliness and renovated/clean rooms, though a few comments note hygiene could be more detailed.
Service
1
Staff repeatedly described as very helpful, friendly, proactive (helped with luggage) and cordial across several reviews.
Location
1
Many mentions of excellent location: sea view, direct beach access, nearby amenities (McDonald's, supermarket) and overall 'excellent' location.
Room Quality
1
Rooms described as very good, renovated, clean, comfortable, with sea views—positive comments on room quality and comfort.
Amenities
1
Several mentions of missing amenities and inconsistencies (explicit 'some amenities were missing'), indicating notable shortcomings in amenities.
Value for Money
1
Not mentioned in reviews; assigned target overall rating.
Food and Beverage
1
At least one review explicitly praises the food for breakfast and dinner ('delicious'); otherwise few mentions.
Overall Experience
1
While many guests report a very positive stay (helpful staff, great location, clean rooms), recurring issues with missing amenities and occasional hygiene concerns materially lowered overall satisfaction for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-13 13:57

Property Description

Luxurious Accommodation: Enjoy a comfortable stay in non-smoking rooms with free WiFi and a terrace.

Indulge in Culinary Delights: Savor a variety of cuisines at the on-site restaurant, including African, American, and French dishes.

Relaxation and Recreation: Unwind in the indoor pool or explore the nearby Al Awam Beach and other attractions just a short distance away.

Book your stay at Delmar Hotel Matrouh now to experience luxury and convenience by the beach.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
D
Darko constructions extended_group eg
10
2026-08-17 via Nuitee
A
Albaz solo_traveller eg
5
Bad experience, i won't book there again
Pros:

Room new and clean

Cons:

Small pool, no private beach, food not the best, noise outside room, most tv channels not working
finally moderate hotel, not value for money

2026-08-16 via Nuitee
T
Tamer solo_traveller eg
10
2026-08-15 via Nuitee
R
Rahul Govind Pawar solo_traveller in
9
2026-08-12 via Nuitee
R
Ruqaya couple ae
1
2026-08-11 via Nuitee
R
Ramy couple eg
7
فندق مناسب لإقامة سريعة و لا يستحق 4 نجوم
Pros:

مكان الفندق علي الكورنيش و قربه من وسط البلد

Cons:

نظافة الغرف ليست جيده بمستوي 4 نجوم
التأخير في تسكين الغرف
لا يوجد مكان خاص لإنتظار السيارات
عدم توفير غرفة جيدة بسرير مزدوج برغم علمنا بوجود غرف متاحة وقت إقامتنا

2026-08-11 via Nuitee
R
Ruqaya couple ae
7
2026-08-10 via Nuitee
L
Lisa solo_traveller eg
7
Goed hotel, ruime kamer, prachtig zee-uitzicht op een top locatie.
Pros:

Super locatie, prachtig uitzicht op de zee vanuit m'n kamer. Op 10 minuten loopafstand van winkeltjes en markt.
Je kan daar ook naar verschillende (betaalde) strandjes, al is het allemaal dat je op stoelen zit en enkele met ligbedden zijn. Zou dan eerder andere stranden aanbevelen:).

Kamer zag er goed uit en was lekker ruim. Housekeeping hield het dagelijks goed bij.
Heel leuk geholpen door de mannen van de receptie bij aankomst. Stranden kreeg ik aanbevolen en alles werd goed uitgelegd. Ook de dag voor vertrek hebben zij mij super goed geholpen met vervoer regelen naar het busstation en zelfs de bus zelf van Marsa Matruh naar Alexandria. Was mijn eerste keer om deze plaatsen te bezoeken, al was ik al meerder keren in Egypte geweest, dus fijn om hun hulp te ontvangen!

Cons:

Het ontbijt viel een beetje tegen. Niet veel keuze. Enige pluspunt daar vond ik dat je wel een omelet kon laten maken. Maar goed, wat valt er over te zeggen, voor 200 EGP kan je daar al ontbijten.

De bedden waren vrij hard, maar dat kan natuurlijk voor een ander juist fijn zijn....
Wifi zou moeten werken op de kamer, alleen verliep dit bij mij niet echt vlekkeloos helaas.

Niet iedereen van de receptie kon goed Engels praten dus de dagploeg was wat lastiger om dingen mee te regelen. Ook een hulpvraag werd op gezegd 'weet ik niet' en daar werd het bij gelaten ondanks dat ik doorvroeg. Je zou verwachten dat ze dan even bellen of informatie vragen voor jou aangezien jij helemaal niet bekend bent in dat gebied. Bleek later de receptiemanager te zijn.... Dat vond ik wel tegenvallen qua service. Dit in tegenstelling tot degene die ervoor stonden:)

2026-08-10 via Nuitee
M
Mohamed solo_traveller eg
8
2026-08-05 via Nuitee
A
Abdelrahman family_with_children eg
5
Pros:

The room is clean.

Cons:

The Wifi is not working and The food is normal and there is no variety and the price not value the money.

2026-08-05 via Nuitee
M
Mohamed solo_traveller eg
8
2026-08-05 via Nuitee
S
sameh solo_traveller eg
8
Pros:

Location

2026-08-04 via Nuitee
E
Elkady solo_traveller eg
7
Good with some comments
Pros:

The stuff was helpful trying to make your stay comfortable as much as they can , food was with good variety tastes good , location also in the middle of the city centre of course noisy due to the nature of Matruh city in High summer season i took a triple room was spacious and with very nice view.

Cons:

Had some comments with the room cleaning but the stuff solved it immediately, house keeping only after 2 pm , the hotel renovations and maintenance need a serious management, hotel in general needs a good maintenance elevators are always busy 2 in total one of them was not working so it was a long wait for the other elevator had to use the stairs most of the stay, pool was not clean .

2026-08-03 via Nuitee
I
isac solo_traveller eg
8
2026-08-03 via Nuitee
A
Ahmed couple sa
7
2026-07-25 via Nuitee
A
Ahmed Anwar Mahmoud Ibrahim couple eg
6
Great location, elevator problems
Pros:

Great location

2026-07-24 via Nuitee
O
Omar couple eg
10
2026-07-23 via Nuitee
W
wei solo_traveller cn
6
Pros:

挨着海边,我们住的位置看不到海
干净

Cons:

附近吃饭少,入住前联系都不回复

2026-07-22 via Nuitee
A
abdelbaset couple eg
10
2026-07-22 via Nuitee
فاطمه couple sa
8
جميل ولكن السعر غالى جداً
Pros:

قرب الخدمات

Cons:

الإزعاج آخر الليل الحمامات وانتم بكرامه لا يتم تنظيفها بهتمام ولا يوجد شطاف وهذا شيء مزعج للغايه

2026-07-22 via Nuitee