NH Collection Prague

Hotels
NH Collection
8.7 (1887 reviews)
MOZARTOVA 261/1 150 00, Praha 5 Czech Republic , Prague , cz

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable rooms
Cons:
Maintenance issues
Limited food options

Categories

Cleanliness
8.28
Mixed sentiments; some reports of maintenance issues.
Service
9.25
Multiple mentions of excellent service, especially by Peter.
Location
8.79
Great location, convenient access to city and attractions.
Room Quality
8.24
Average quality; some reports of older furniture.
Amenities
8.77
Good wellness facilities but with some complaints about space.
Value for Money
8.73
Reasonable value considering the overall experience.
Food and Beverage
8.28
Positive feedback on the breakfast with some variety issues.
Overall Experience
9.25
Overall positive stays with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:24

Property Description

Luxurious Amenities
NH Collection Prague offers a fitness centre, spa, and wellness centre with an indoor swimming pool, ensuring guests can relax and rejuvenate during their stay.

Culinary Delights
Start your day with a delicious breakfast offering continental, buffet, and à la carte options. Indulge in Italian cuisine at the on-site restaurant for a memorable dining experience.

Convenience at Your Fingertips
With a sauna, business centre, and helpful staff available at all times, NH Collection Prague guarantees a seamless and enjoyable stay for all guests.

Experience luxury, comfort, and convenience at NH Collection Prague. Book now for an unforgettable stay!

Important information:

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 875 CZK per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.

When booking more than 9 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 32 per day.

Location

Guest Reviews

8.7
Based on 1887 reviews
Cleanliness: 8.28
Service: 9.25
Location: 8.79
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.25
L
Leendert Elise solo_traveller nl
6
Mooie kamers maar wel wat kleinere problemen
Pros:

Ruime kamers, schoon

Cons:

Telefonisch bereikbaarheid was slecht. 'S avonds vier maal moeten bellen om kontakt te hebben. Want ik wilde weten of de receptie bemand was als ik 's avonds laat pas aankom. De vierde keer werd mijn telefoon beantwoord.

Wifi is slecht geregeld. Op het mapje waar de sleutel inzat stond een QR code voor de wifi. Als je daar op klikt kom je alleen op een soort pagina van NH en geen enkele mogelijkheid tot verbinden. Ik belde naar de receptie om dit te vragen, maar daar werd de telefoon weer niet aangenomen. Ik had twee maal gebeld. Uiteindelijk toch gelukt om op internet te komen, maar dat viel steeds uit. Het was wel verbonden maar zonder internet. En als het werkt was het signaal zwak.

De volgende dag zou ik uitchecken, maar er werd in de morgen een aantal keren hard geklopt (ik weet niet waarom want ik zou uitchecken) en zaten de schoonmakers hard te praten voor de deur.

Toen ik deze zaken had aangegeven bij het uitchecken, kreeg ik een gratis flesje water...

2026-05-16 via Nuitee
L
Luca solo_traveller it
8
Pros:

Room
Staff

Cons:

Position

2026-05-16 via Nuitee
محمود couple sa
10
2026-05-15 via Nuitee
S
SK2120097298 solo_traveller sk
8
Very good
Pros:

Big room and prive Value

Cons:

Better shower stronger water current .

2026-05-15 via Nuitee
A
Andresik solo_traveller cz
10
2026-05-14 via Nuitee
I
Igor couple cz
10
Pros:

Все

2026-05-14 via Nuitee
H
Harbuz solo_traveller de
8
2026-05-13 via Nuitee
G
Gustav couple cz
10
2026-05-10 via Nuitee
P
Peter couple de
10
Pros:

Sehr gutes Frühstück und schöne Lage

2026-05-09 via Nuitee
K
Katerina solo_traveller cz
9
Pros:

Hotel je v klidné části Prahy, v parku. V dostupné vzdálenosti od MHD a metra. Pokoj pro dva akorát velký, čistý, s vybavenou koupelnou. Součástí pokoje byl kávovar s nabídkou kávy, konvicí a nabídkou čajů. Postel pohodlná, prostorná.
Snídaně formou bufetu s velkým výběrem jídel a možností požádat o palačinky, volská oka apod..
Do hotelu vede lanovka ze spodní části, což byl super zážitek s výhledem na Prahu.
Hotel velmi doporučuji. Určitě se vrátíme.

2026-05-08 via Nuitee
K
kirstie couple se
1
Not recommended
Pros:

Tired. The floors has bleach stains. The carpets had huge chunks that were patch worked back together. The lift was broken so we had to use a shuttle but couldn’t as we had dogs.

Cons:

It is need of renovation desperately

2026-05-06 via Nuitee
A
Andrea Fojtíková family_with_children cz
8
2026-05-05 via Nuitee
S
Sabrina solo_traveller fr
8
Un séjour inoubliable dans cet hôtel calme, central et entouré de verdure
Pros:

Hôtel à bon rapport qualité prix, a la fois central et à l’écart des zones touristiques. Notre chambre avait une terrasse privative donnant sur la verdure. Agréable partie piscine, jacuzzi et sauna. Bonus à Lukas le chauffeur de taxi, qui, en nous conduisant à l’hôtel, nous a indiqué des endroits sympa et parfois peu connus à visiter !

Cons:

Le petit déjeuner était copieux , continental salé et sucré . Cependant après les commentaires élogieux, je m’attendais à plus d’originalité.

2026-05-05 via Nuitee
J
Jan couple cz
8
2026-05-05 via Nuitee
K
Kjetil solo_traveller no
8
2026-05-04 via Nuitee
H
Henry solo_traveller de
8
Pros:

Tolle Lage

2026-05-04 via Nuitee
M
miki_38 family_with_children sk
8
Pros:

vynikajúce raňajky, personál milý a ochotný pomôcť

2026-05-04 via Nuitee
P
Ponická couple cz
10
Velmi doporučuji toto ubytování, pokud si chcete dopřát. Wellnes opravdu stálo za to společně i se snídaní. Pokoje byly
Pros:

Lanovka, wellnes, snídaně, celkové prostory, vybavení, pokoje zkrátka vše

Cons:

Nic

2026-05-03 via Nuitee
S
Sebastian couple cz
10
Bardzo fajny perosnel, świetny pobyt.
Pros:

Lokalizacja fenomenalna

Cons:

Nic

2026-05-03 via Nuitee
Y
Yonghsn extended_group kr
7
Pros:

숙소는 깨끗하고 넓었습니다. 조식도 좋고요.

Cons:

개인 가든이 있어서 자연을 볼 수 있다라는 점이 신청 당시에는 기대가 되었으나 막상 가 보았을 때에는 정원이 외부와 연결이 되어 있어서 사생활 노출의 위험이 있었습니다. 그래서 커튼을 항상 닫아 놓고 있어야 했어요. 정원이 내게 도움이 되었다라는 것 보다는 불안감을 주었다라는 생각입니다.
케이블카를 타고 이동해야 합니다. 처음에는 신기했지만 2박을 하면서 여러번 타야 했는데 사람이 많을 때에는 매우 불편했습니다. 마치 건물에 1개의 엘리베이트만 있는 것이라고 생각하면 됩니다. 그래서 다른 옵션이 없이 그냥 기다릴 수 밖에 없고, 케이블 운영 간격이 촘촘한 것도 아니어서 많이 기다려야 했습니다. 그 시간이 무료했습니다. 기다리면서 무언가를 할 수 있는 것이 있으면 그나마 도움이 될 수 있을 것 같습니다.

2026-05-02 via Nuitee