Hotel crystal palace

Hotels
8.4 (22 reviews)
улица И.Каримов, дом 120 Напротив гипермаркета , Urganch , UZ

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Centrally located
Comfortable bed
Cons:
Dated furniture
Unimposing facade

Categories

Cleanliness
7.64
Somewhat dated furniture and shower mentioned, impacting cleanliness perception.
Service
8.91
Standard service quality for a hotel of this rating.
Location
9.15
Centrally located, close to market, taxi station, restaurants, and cafes.
Room Quality
8.1
Comfortable bed; overall room quality meets basic expectations for an overnight stay.
Amenities
8.13
Basic amenities suitable for a short overnight stay.
Value for Money
8.09
Reasonable for a quick overnight stop in a city location.
Food and Beverage
8.64
Close proximity to restaurants and cafes enhances dining options.
Overall Experience
8.51
Overall acceptable for a one-night stay, suitable for non-demanding travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 14:14

Property Description

Luxurious Accommodation
Hotel Crystal Palace, nestled in Urganch, offers a blend of comfort and convenience. Each room features modern amenities like a flat-screen TV, cozy bedding, and a private bathroom, ensuring a relaxing stay for every guest.

Multilingual Support
Our dedicated staff, fluent in English, Russian, and Turkish, are available 24/7 at the front desk to cater to your every need, making your stay hassle-free and enjoyable.

Convenient Location
Located just 6 km from Urgench International Airport, Hotel Crystal Palace provides free WiFi and private parking, adding ease to your travel plans.

Experience a seamless stay at Hotel Crystal Palace - book now for a memorable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.4
Based on 22 reviews
Cleanliness: 7.64
Service: 8.91
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.51
E
Elyor • extended_group • jp
2
Poor experience with this hotel, only value is good location.
Pros:

The room is quite spacious. Location is great, not far from airport and railway station. The breakfast was good enough, good value for this money.

Cons:

Staff is not qualified, they even did not know hot to login to booking.com to check my booking. At first wrong room was offered, then we changed the keys. Water was almost absent in the room ! The hotel itself is not planned well ergonomically. When we entered the room, there was bad smell from bathroom.

2026-09-18 • via Nuitee
F
Francesco • couple • it
6
2026-09-11 • via Nuitee
J
JUNHWI • couple • kr
10
2026-08-16 • via Nuitee
M
michela • family_with_children • it
8
Buon rapporto qualità prezzo
Pros:

Posizione, camere grandi

2026-04-24 • via Nuitee
V
Valeria • extended_group • es
7
Regular por la instalaciones. Les falta reparación.
Pros:

La ubicación está bien.

Cons:

No nos agradó mucho, ya que las ventas no estaban bien siliconadas. Entraba aire del exterior por todos lados!

2026-04-05 • via Nuitee
K
Konstantin • solo_traveller • tm
10
2025-12-03 • via Nuitee
A
Andrey • couple • uz
6
Отель для ночной остановки в Ургенче
Pros:

Отель только для переночевать. Он в центре города. Рядом рынок, станция такси. Есть рядом рестораны и кафе. Кровать удобная и комфортная

Cons:

Название отеля громкое ) немного старые мебель и душ. Фасад отеля немного отпугивает. В целом - только на одну ночь и неприхотливый запрос

2025-11-08 • via Nuitee
H
Hudaynazarov • couple • tm
8
2025-10-14 • via Nuitee
R
Raffaella • family_with_children • it
9
2025-08-23 • via Nuitee
D
Denisjuk • couple • fi
8
2025-08-17 • via Nuitee
M
Mauro • extended_group • it
10
Siamo stati una sola notte a Gurgench e abbiamo trovato questo albergo all’ultimo. A parte le stanze che andrebbero rimo
Pros:

Servizio del personale ottimo e massima attenzione al cliente. Colazione ottima

Cons:

Le stanze datate e bisognose di un restailing

2025-08-13 • via Nuitee
B
Bayana • family with young children • gb
7
Friendly responsive staff !
Pros:

Location is great!

Cons:

Basic room, over washed bedding , stained carpet.

2025-06-06 • via Nuitee
H
Hudaynazarov • young couple • uz
8
Smooth stay
Pros:

Friendly staff and clean premises.

2024-12-28 • via Nuitee
P
P • young couple • gb
8
A decent functional property for a short stay
Pros:

Staff were exceptionally helpful and hospitable. decent location within easy reach of airport with a supermarket and a restaurant opposite. Rooms were clean and spacious.

Cons:

A bit tired property. Could do with a lick of paint and cool lighting to brighten up the place. A shower cubicle instead of a corner bath would have given more space to move in this bathroom. A better bed and pillows would be preferred. There were no bedside lamps or the switch for the room light by the bedside.

2024-09-26 • via Nuitee
K
Khayal • young couple • az
8
Very good
2024-06-21 • via Nuitee
N
Natasa • group • rs
9
Superb
2024-05-22 • via Nuitee
A
Anastasia • young couple • de
10
Exceptional
Pros:

We arrived there from Bukhara, on our way to Khiva, by train.
Best decision ever.
This hotel was incredibly relaxing after a long train right.
The rooms were spacious, the bed was big and the breakfast was freshly prepared by the cooks.
I also have to point out that the staff there was very helpful and friendly. All of the guys working there spoke good Russian!
The terminal for card payment didn't work, so we paid cash. This was ok after all, because there were a couple of banks close by.
All in all I liked the fact that the hotel is located really well - close to the train station, but also close to the trolleybus station to Khiva. It was incredibly quiet there, so we could relax and the WiFi was also working, which wasn't the case for every hotel we've been to in Uzbekistan.

2024-05-10 • via Nuitee
B
Bojan • group • rs
10
Best location
Pros:

Best location and friendly staff!

2024-04-28 • via Nuitee
Y
Ye • solo traveller • cn
10
Great.
Pros:

The location of the hotel is excellent, with a large supermarket nearby, making shopping particularly convenient. Especially, the staff service is particularly good and can give guests perfect travel advice. Thank you so much.

Cons:

Nothing.

2024-03-10 • via Nuitee
M
Matt • solo traveller • gb
7
Good
2023-12-07 • via Nuitee