Hotel Grand Chancellor Auckland

Hotels
9 (3398 reviews)
74-80 Wellesley Street West , Auckland , NZ

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Cons:
No parking onsite
Elevator noise
Limited breakfast options

Categories

Cleanliness
8.39
There were mentions of clean rooms, but also a mention of noise related to the elevator.
Service
9.86
Numerous reviews highlighted friendly and helpful staff.
Location
9.4
Great central location consistently mentioned across reviews.
Room Quality
8.35
Rooms were noted as comfortable and clean, though size was occasionally mentioned as small.
Amenities
8.88
Amenities were generally good but with potential for improvement, particularly mentioned about gym equipment.
Value for Money
9.34
Good value noted in multiple reviews, especially for the location.
Food and Beverage
8.39
Breakfast was described well by many, but some found options limited.
Overall Experience
9.36
Overall enjoyment and willingness to return noted in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:56

Property Description

Convenient Location
Located in the heart of Auckland, Hotel Grand Chancellor Auckland offers easy access to popular attractions and beaches like Masefield Beach and Hamilton Beach Reserve.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with a flat-screen TV, safety deposit box, and free WiFi. Guests can also indulge in city views from select units and enjoy a delicious breakfast with various options.

Luxurious Facilities
Relax and unwind at our fitness centre, dine at the on-site restaurant, or grab a drink at the bar. The 24-hour front desk and room service ensure a seamless stay for all guests.

Ready to experience luxury and convenience in Auckland? Book your stay at Hotel Grand Chancellor Auckland now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 3398 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
K
karen • extended_group • au
10
2026-09-20 • via Nuitee
I
Isobel • couple • nz
10
2026-09-19 • via Nuitee
H
hilde karin • solo_traveller • nz
9
2026-09-19 • via Nuitee
M
Markus • solo_traveller • au
10
Pros:

Great location, very modern and super clean. Staff very friendly and helpful. Sorry walk to the city.

2026-09-19 • via Nuitee
J
Jennifer • couple • au
8
2026-09-18 • via Nuitee
T
Tania • solo_traveller • nz
10
Such a wonderful stay at Hotel Grand Chancellor — exceptional service, lovely accommodation and a genuinely warm, welcom
Pros:

The hotel was incredibly comfortable and spotlessly clean. The staff were so friendly and welcoming, and the whole hotel smelled amazing throughout! I also loved how central it was — so convenient and close to everywhere I needed to go. A really lovely stay!

Cons:

The only thing I would suggest is considering opening the gym a little earlier. A 5:30am opening would be great, particularly for guests travelling for business who want to fit in a workout before needing to head off for the day. Otherwise, I really enjoyed my stay.

2026-09-18 • via Nuitee
K
Karen • couple • nz
4
2026-09-18 • via Nuitee
S
Stowers • couple • nz
9
Very happy with the stay and staff were exceptional
Pros:

Great location

Cons:

Lack of parking at the facility, having to park a block away was good but not when it was raining and have a lot of shopping/luggage

2026-09-18 • via Nuitee
R
Roger_Wilco • family_with_children • at
8
Good location and good breakfast.
Pros:

Good location and good breakfast.

2026-09-18 • via Nuitee
C
Chiu Mei • solo_traveller • au
9
Pros:

The room is very clean and the staff are very helpful.

2026-09-17 • via Nuitee
L
Lyka Hazel • family_with_children • nz
9
It was very comfortable and convenient
2026-09-17 • via Nuitee
J
Jason • solo_traveller • nz
10
2026-09-17 • via Nuitee
M
Martha • solo_traveller • au
10
Pros:

Next to the conference centre where we needed to be. Excellent location. Very friendly staff, nice rooms

Cons:

The bathroom could be a bit more private. The fire alarm module had a very bright light.

2026-09-16 • via Nuitee
S
Shifan • couple • jp
10
2026-09-16 • via Nuitee
V
Vivienne • solo_traveller • au
10
CLOSE TO SKY TOWER & BUS INTERCHANGE - GREAT VALUE TOO
Pros:

I chose this hotel for its close proximity to the Sky Tower and the bus interchange. I stayed 2 nights, after arriving on a late flight. Super friendly staff, very nice premises, breakfast offered a good selection. Bed was very comfy and nice to curl up in after a cold day outside. Look for a room plus breakfast deal as these offer great value.

Cons:

Everything was perfect except for the rubbish truck arriving at 4am. I know the hotel can't control the noise but should ask for a later pickup from their premises. The noise echoed up through the atrium and into nearby rooms. This happened on both mornings during my 2 day stay.

2026-09-16 • via Nuitee
J
Jamie • solo_traveller • au
10
Pros:

Breakfast

2026-09-15 • via Nuitee
B
Binder • solo_traveller • au
8
Pros:

Great location for what I wanted to do.

Cons:

Doonas too hot, had to ask for a blanket.

2026-09-14 • via Nuitee
O
Oscar • couple • ph
9
Fabulous Auckland hotel!
Pros:

Perfect location for everything!! Staff especially Mark was great, multi-tasking fr receiving guest and as a barista!

Cons:

None

2026-09-14 • via Nuitee
T
Tania • couple • nz
9
What a great hotel to stay at
Pros:

Location, staff are so friendly. Wonderful stay

Cons:

Not so much what I didn’t like, but just an fyi, my google maps did take me to another grand chancellor at the bottom of Wellesley

2026-09-14 • via Nuitee
S
Shee • couple • us
10
Enjoyed our stay and the staff was friendly and welcoming. Enjoyed our stay there
Pros:

Great location to sights and restaurants and attractions. Walkable to just about everything

2026-09-13 • via Nuitee