Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Limited breakfast variety
Room quality inconsistency

Categories

Cleanliness
7.56
Mentioned strong cigarette smell and slow water drainage in the bathtub.
Service
9.53
Staff was friendly and helpful, with many reviews praising their assistance.
Location
8.57
Conveniently located near restaurants and MRT station, making it family-friendly.
Room Quality
8.02
Mixed reviews; sizes of family rooms vary and some amenities are not ideal.
Amenities
8.55
General satisfaction with amenities, though breakfast variety was noted as limited.
Value for Money
8.31
Good price for the quality of accommodations, especially considering breakfast.
Food and Beverage
7.56
Breakfast variety not satisfactory.
Overall Experience
8.33
Overall good family hotel experience despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:41

Property Description

Convenient Location

Located in the heart of Guangzhou's commercial and financial hub, Ocean Hotel is just minutes away from major subway stations, making it ideal for both business and leisure travelers.

Luxurious Amenities

Experience comfort and convenience in our well-appointed rooms featuring modern amenities such as flat-screen TVs, free Wi-Fi, and a minibar. Unwind at the outdoor pool, fitness center, or with a relaxing massage after a busy day.

Culinary Delights

Savor a variety of culinary options at our two restaurants - from seafood specialties to Western and international menus. Don't miss the chance to indulge in delicious meals with our room service available for your convenience.

Book your stay at Ocean Hotel now for an unforgettable experience in Guangzhou!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 353 reviews
Cleanliness: 7.56
Service: 9.53
Location: 8.57
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.31
Food and Beverage: 7.56
Overall Experience: 8.33
A
Ahmet • solo_traveller • tr
8
2026-08-20 • via Nuitee
S
Saporis • solo_traveller • fr
8
2026-08-19 • via Nuitee
G
Gennady • solo_traveller • cn
10
2026-08-19 • via Nuitee
R
Rohit • solo_traveller • in
10
Value for money - 20/10 . Good location . Good staff . Comfortable Stay
Pros:

The cleanliness, Friendly staff and very well built and good area to relax near the restaurant.

Cons:

Ummmmm. i got nothing to complain about

2026-08-17 • via Nuitee
M
Monir Khaja • family_with_children • id
10
2026-08-17 • via Nuitee
L
Lingas • solo_traveller • gr
10
2026-08-16 • via Nuitee
M
Muna • extended_group • sa
10
Pros:

excellent

2026-08-15 • via Nuitee
J
Jimesh • extended_group • in
7
2026-08-13 • via Nuitee
B
Bedirhan • solo_traveller • tr
8
Pros:

Çamaşırhane tam otomatik sistem. Tadilattan dolayı odamı ücretsiz 1+1 ile değiştirdiler.

Cons:

Mobilyalar ve odalar biraz eski. Çalışanlardan bazıları çok yardımsever. Bazıları ödeme konusunda sıkıştırıyordu. Para bozup geleceğim dememe rağmen depozito istediler.

2026-08-09 • via Nuitee
A
adam • solo_traveller • il
1
2026-08-09 • via Nuitee
S
Selim • solo_traveller • sa
10
Pros:

ثالث مره اسكن عندهم مميز في كل شيء بصراحة

2026-08-08 • via Nuitee
H
HU • family_with_children • cn
10
Pros:

工号0737服务员nice

2026-08-07 • via Nuitee
A
Andrey • couple • at
10
Решайте вопрос с такси более быстро , или научите помощника делать все быстрее .
Pros:

Океан всегда в отличной форме ! Кстати завтраки не пробовали . Но рядом все есть , особенно мусульманский ресторан с бараниной . За углом овощной рынок . Местоположение отличное . На ресепшене персонал все расскажет , объясняет .

Cons:

Решала по такси с утра все делал из себя помощника . 10-15 минут ждали это такси в аэропорт. Потом пошли к дороге и красное такси за 137 юаней за 25 минут довез до аэропорта Т3. Правда 6:30 утра .

2026-08-06 • via Nuitee
A
Aleks Korch • solo_traveller • ru
9
Pros:

Отель хороший, номера чистые, прибраны. Рядом несколько станций метро, хорошая транспортная доступность.

Cons:

Так как остановился только на 1 ночь, минусов не заметил.

2026-08-03 • via Nuitee
A
adam • couple • il
5
Pros:

I stayed at this hotel for 14 nights, and unfortunately, the customer service completely ruined my experience.

I asked to use the hotel’s laundry service. A staff member came to my room and told me the cost was 371 CNY. I immediately agreed and had no problem paying that amount. However, when my laundry was returned, I was asked to pay again because they claimed I had used two laundry bags and that each bag was charged separately.

The problem is that nobody explained this to me beforehand. If they had clearly informed me that each bag would be charged separately, I would have decided whether to send everything or only one bag. Instead, they failed to explain their pricing and then expected me to pay extra afterward.

When I went to the front desk to explain the situation, instead of listening or taking responsibility for the poor communication, the staff argued with me and treated me with disrespect. This is not how you treat a guest who stayed at your hotel for 14 nights and spent a significant amount of money.

Great hotels are judged not only by their rooms but also by how they handle problems. In this case, the hotel showed a complete lack of transparency, professionalism, and respect for its guests.

Cons:

I stayed at this hotel for 14 nights, and unfortunately, the customer service completely ruined my experience.

I asked to use the hotel’s laundry service. A staff member came to my room and told me the cost was 371 CNY. I immediately agreed and had no problem paying that amount. However, when my laundry was returned, I was asked to pay again because they claimed I had used two laundry bags and that each bag was charged separately.

The problem is that nobody explained this to me beforehand. If they had clearly informed me that each bag would be charged separately, I would have decided whether to send everything or only one bag. Instead, they failed to explain their pricing and then expected me to pay extra afterward.

When I went to the front desk to explain the situation, instead of listening or taking responsibility for the poor communication, the staff argued with me and treated me with disrespect. This is not how you treat a guest who stayed at your hotel for 14 nights and spent a significant amount of money.

Great hotels are judged not only by their rooms but also by how they handle problems. In this case, the hotel showed a complete lack of transparency, professionalism, and respect for its guests.

2026-08-02 • via Nuitee
A
Aya Dorothée Marie Ange • couple • ci
9
2026-07-25 • via Nuitee
M
Mohamed lamine • solo_traveller • dz
10
2026-07-24 • via Nuitee
L
Lounici • couple • dz
10
2026-07-23 • via Nuitee
D
Djemmal • couple • dz
10
Super
Pros:

Super

Cons:

Super

2026-07-23 • via Nuitee
O
OUEDRAOGO • couple • bf
9
Agréable
Pros:

Accueil hygiène emplacement

Cons:

RAS

2026-07-23 • via Nuitee