Hotel Sundaram Palace

Hotels
6.4 (63 reviews)
Abhedananda Road , Siliguri , in

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Location
Cons:
Cleanliness
Room Quality
Amenities

Categories

Cleanliness
4.86
Room statements indicate poor maintenance and issues with A/C functioning.
Service
7.83
Standard service quality for this hotel tier.
Location
8.37
Location mentioned as average, potentially contributing positively.
Room Quality
5.32
Room overrated; discrepancies with what was booked.
Amenities
5.35
Lack of basic amenities like kettle and geyser.
Value for Money
6.31
Facilities are just average given the rate.
Food and Beverage
6.86
Not addressed in reviews; assumption of standard quality.
Overall Experience
6.33
Overall experience was less than pleasant based on combined reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:28

Property Description

Convenient Location: Located just 1.7 km from Darjeeling Himalayan Toy Train Railway, Hotel Sundaram Palace provides easy access to nearby attractions.

Comfortable Accommodation: Our rooms are equipped with all the essential amenities including air conditioning, flat-screen TV, and private bathroom to ensure a comfortable stay.

Great Facilities: Enjoy our garden, on-site restaurant, and 24-hour front desk services. Plus, free WiFi and complimentary private parking add extra convenience to your stay at Hotel Sundaram Palace.

Ready to experience a relaxing stay in Siliguri? Book your room at Hotel Sundaram Palace today and make the most of your trip!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

6.4
Based on 63 reviews
Cleanliness: 4.86
Service: 7.83
Location: 8.37
Room Quality: 5.32
Amenities: 5.35
Value for Money: 6.31
Food and Beverage: 6.86
Overall Experience: 6.33
P
Puja Tamang • couple • in
1
I don't recommend this hotel
Pros:

I went with my partner and we stay for 2nights....thought it was nice but in reality they are unprofessional,service was too late but food is good and they called us again n again until we pick up the call just to take order dinner at 7o clock ...like it doesn't make sense..and lastly room was very dirty ..I'm not recommended this hotel

Cons:

Service and the room was really dirty

2026-02-10 • via Nuitee
• couple • in
8
2025-10-01 • via Nuitee
M
Majumdar • family with young children • in
2
Very poor
Pros:

Location...is avrage...

Cons:

Not mach the web site view room... differnt room r alloted there no dining table...tv just for showpis...A/C was not working...properly

2025-06-27 • via Nuitee
Y
Yugesh • young couple • in
6
overall the experience is ok and the stay was less than pleasant
Cons:

the room is overrated and facilities are just average. somethings that are missing- kettle, geyser etc

2025-06-19 • via Nuitee
S
Solo • young couple • in
8
Very good
Pros:

The food of their hotel was amazing 😍

2025-03-19 • via Nuitee
E
Enosh • review category business travellers • in
10
Exceptional
2025-03-18 • via Nuitee
L
Loha • young couple • in
3
Poor
2025-03-03 • via Nuitee
S
Saikat • review category business travellers • in
7
Good
Pros:

Staying at hotel is good.

Cons:

Till didn't get bill copy in mail id.

2025-02-25 • via Nuitee
K
Kinara • young couple • in
4
Disappointing
Cons:

The staff behaviour was too horrible they were very bad and I had a very bad experience I don’t want to go there

2025-02-06 • via Nuitee
R
Roy • young couple • in
7
Good
2025-01-28 • via Nuitee
K
Krishanu • young couple • in
1
Bad
Pros:

Room is not good. Service not liked good.

2025-01-07 • via Nuitee
R
Rai • young couple • in
1
Bad
Pros:

I only like area or location

Cons:

toilet seat was broken n not clean bathrooms
bed seat n pillow cover n blanket are dirty

2024-11-13 • via Nuitee
D
Denish • young couple • np
9
Dont ask for the tip!
Pros:

Almost everything.

Cons:

Staffs asking for tip. TV not working. Geyser controlled from the reception.

2024-10-21 • via Nuitee
P
Phanindra • family with young children • ae
1
Bad
Pros:

Room was dirty and unhygienic

Cons:

Room was not clean.. the sofa was torn and dirty.

2024-10-17 • via Nuitee
D
Dilip • review category business travellers • in
7
Good
2024-10-01 • via Nuitee
G
Govindhraj • review category business travellers • in
6
Pleasant
2024-09-26 • via Nuitee
R
Rohit • young couple • in
1
Third class Bed , small room size, washroom lock broken etc etc
Pros:

Nothing

Cons:

Everything

2024-09-25 • via Nuitee
S
Sonjoy • review category business travellers • in
5
Horrible Experience
Pros:

The behaviour of the female manager and 2 of the waiters who were really courteous and helpful.

Cons:

The male manager was too rude and does not have any courtesy. I paid the room tariff while checking in. I had food and a bottle of water in the evening which I was told to be paid altogether while checking out. My chk out time was 11 am and for only Rs. 278/- I was being disturbed since morning just after I was served with the breakfast. The tap water was always dirty full of mud and whenever complained I was told ki "tanki saaj ho raha hain".

2024-09-20 • via Nuitee
D
Dr. • young couple • in
7
Small room but overall a great stay.
Pros:

Location was good. The staff were well mannered and helpful.

Cons:

The price is a bit high. Rooms are small.

2024-09-01 • via Nuitee
A
Ankit • young couple • in
10
Exceptional
2024-08-26 • via Nuitee