The Diamond Amsterdam

Hotels
8.4 (811 reviews)
1 Kleine-Gartmanplantsoen , Amsterdam , nl

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Facilities

Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor service and food quality
Small room size

Categories

Cleanliness
8.04
The shower floor was stained and drainage issues were reported.
Service
9.01
Staff were friendly and helpful, but some service delays were noted.
Location
9.55
Great location for visiting the city, very convenient.
Room Quality
8
Rooms were small and lacked certain amenities for a 5-star hotel.
Amenities
9.03
Standard amenities were available, but some did not meet expectations.
Value for Money
7.99
Prices were on the higher side relative to room quality.
Food and Beverage
7.04
Breakfast was noted to have long wait times and issues with food quality.
Overall Experience
8.51
Overall a pleasant stay but with notable issues affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:59

Property Description

Luxurious Accommodation
Indulge in 5-star luxury with air-conditioned rooms, city views, and top-notch amenities like flat-screen TVs and minibars.

Convenient Location
Located in the heart of Amsterdam, just moments away from iconic attractions like Rijksmuseum and Leidseplein.

Exceptional Services
Enjoy a seamless stay with free WiFi, room service, bike rentals, and a delightful dining experience at the hotel restaurant.

To book your unforgettable stay at The Diamond Amsterdam, reserve now for a luxurious experience in the heart of the city.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 811 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.55
Room Quality: 8
Amenities: 9.03
Value for Money: 7.99
Food and Beverage: 7.04
Overall Experience: 8.51
K
Kimberly • couple • nl
9
2026-02-14 • via Nuitee
T
Tatjana • couple • de
10
Pros:

Nachdem der Weiterflug unserer Töchter wegen Schneechaos auf 3 Tage später umgebucht wurde, suchten wir auf die Schnelle ein zentrales, sicheres Hotel-wir wurden mehr als entschädigt! Das Frühstück- ein Traum!Die Annehmlichkeiten im Zimmer- der Blick- das Bett- die Lage--alles war perfekt!Das Personal sehr zuvorkommend!! Vielen Dank!!!

2026-02-14 • via Nuitee
C
Charles • couple • gb
10
2026-02-14 • via Nuitee
A
Adva • couple • il
10
נהדרת
Pros:

הצוות הנהדר בלובי , מיקום המלון מושלם ובעיקר השירות של המלון

2026-02-13 • via Nuitee
T
Tony • solo_traveller • fr
10
Pros:

Super location, friendly staff, Beautifull rooms

2026-02-13 • via Nuitee
T
Tony • solo_traveller • fr
10
2026-02-13 • via Nuitee
S
Stefan • couple • at
8
Pros:

Die lage.

Cons:

Die sauberkeit. Die Handtücher wurden fast nie gewechselt und der boden war extrem schmutzig. Flecken überall enthalten. Die Bettwäsche wurde innerhlab von einer woche die ausgewechselt nur neu gerichtet.

2026-02-13 • via Nuitee
A
Antonio • couple • it
8
Pros:

Tutto perfetto.

Cons:

Troppo elevati i costi del bar..

2026-02-12 • via Nuitee
J
Julia • extended_group • lv
10
Pros:

Очень хорошая гостиница. Прекрасное местоположение. Номер маленький, но очень удобный, красивый. чистый. Удобная кровать и подушки. Персонал очень приветливый. При регистрации предлагают шампанское)

2026-02-12 • via Nuitee
M
Marco • solo_traveller • gb
8
2026-02-12 • via Nuitee
M
Michael • couple • se
9
Pros:

Great hotell with a super good location, close to the main city centre. The staff was very friendly.

2026-02-11 • via Nuitee
K
Kathryn • couple • gb
7
Pros:

Was given a glass of fizz on arrival which was a nice touch (it was the 2nd January), nicely decorated room and great location.

2026-02-11 • via Nuitee
E
eduardo • couple • br
10
Second time, love the location!
Pros:

Location perfect thats it

Cons:

Staff rushed us out on checkout

2026-02-10 • via Nuitee
F
Fatma • solo_traveller • cy
10
2026-02-10 • via Nuitee
H
Hannah • couple • gb
10
Amaizng and will be back!
Pros:

Location was excellent! Could not fault the hotel at all, very comfortable rooms, with great facilities. Bed was comfy, staff so friendly

2026-02-09 • via Nuitee
T
Toril • couple • no
9
2026-02-09 • via Nuitee
I
Itamar • family_with_children • il
9
2026-02-08 • via Nuitee
S
Stephane • couple • be
9
Hyper bien situé, dans un quartier dynamique mais super cool
Pros:

Super emplacement, personnel sympa et serviable, très bon lit, copieux petit déjeuner, chouette design du bar et du resto.

Cons:

Le petit déjeuner est copieux, mais pour le prix, un verre d'eau, de jus ou un deuxième café ne serait pas de trop...

2026-02-08 • via Nuitee
E
Ernesto • couple • pt
10
2026-02-08 • via Nuitee
W
Warren • couple • ie
9
Great Location
Pros:

Excellent Location, tram stop right outside the door

Cons:

Food in the bar could be better. Glass toilet door not ideal in some cases.

2026-01-31 • via Nuitee