The Diamond Amsterdam

Hotels
8.4 (893 reviews)
1 Kleine-Gartmanplantsoen , Amsterdam , nl

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Facilities

Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor service and food quality
Small room size

Categories

Cleanliness
8.04
The shower floor was stained and drainage issues were reported.
Service
9.01
Staff were friendly and helpful, but some service delays were noted.
Location
9.55
Great location for visiting the city, very convenient.
Room Quality
8
Rooms were small and lacked certain amenities for a 5-star hotel.
Amenities
9.03
Standard amenities were available, but some did not meet expectations.
Value for Money
7.99
Prices were on the higher side relative to room quality.
Food and Beverage
7.04
Breakfast was noted to have long wait times and issues with food quality.
Overall Experience
8.51
Overall a pleasant stay but with notable issues affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:59

Property Description

Luxurious Accommodation
Indulge in 5-star luxury with air-conditioned rooms, city views, and top-notch amenities like flat-screen TVs and minibars.

Convenient Location
Located in the heart of Amsterdam, just moments away from iconic attractions like Rijksmuseum and Leidseplein.

Exceptional Services
Enjoy a seamless stay with free WiFi, room service, bike rentals, and a delightful dining experience at the hotel restaurant.

To book your unforgettable stay at The Diamond Amsterdam, reserve now for a luxurious experience in the heart of the city.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 893 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.55
Room Quality: 8
Amenities: 9.03
Value for Money: 7.99
Food and Beverage: 7.04
Overall Experience: 8.51
L
Luis Manuel • couple • pr
10
Excellent overall experience
Pros:

Excellent services attention and very helpful al the front desk staff Nina Sara

Cons:

Location and food

2026-05-09 • via Nuitee
E
erik • couple • no
9
Bra
Pros:

Bra

Cons:

Baderom. Med glass dør

2026-05-07 • via Nuitee
M
Marek • solo_traveller • ie
7
2026-05-07 • via Nuitee
M
Martin • solo_traveller • ar
10
Pros:

Excelente hotel . Todo muy recomendable . Desde la atención del personal . La limpieza y comodidad de la habitación todo impecable . La ubicación está cerca de todo . Sin duda cuando vuelva a la ciudad los volvería a elegir . Gracias

2026-05-07 • via Nuitee
M
Michela • couple • it
7
Pros:

Posizione

Cons:

Mi è stato addebitato l’importo del soggiorno più volte nonostante io abbia pagato prima con Booking

2026-05-07 • via Nuitee
I
Ibrahim • solo_traveller • it
8
I would prefer again with better room view.
Pros:

-The location was very good.
-The room was tidy and clean.

Cons:

-Storage rooms for hotel supplies are near the rooms, staff makes too much noise when organizing the storage or picking up stuff.
-The view of the room was not good, also the window was small and lighting was weak.

2026-05-06 • via Nuitee
T
Tyan • extended_group • gb
7
Average hotel stay
Pros:

This hotel is okay.. you get one free drink at the bar and staff at reception are friendly but clearly shorthanded as there was only one person managing the desk

Cons:

Soundproof isn’t great, you can hear alot of noises from the room above or beside you. The toilet at reception could be cleaner.

2026-05-05 • via Nuitee
A
Ayşe Nur • family_with_children • tr
10
Pros:

Otelin konumu çok iyiydi bebekle konaklama yaptık yeterli olanakları sağladılar resepsiyondaki herkes her zaman çok güleryüzlü ve yardımseverdi biz çok memnun rahatlıkla tercih edebilir herkes.

2026-05-05 • via Nuitee
K
Katie • solo_traveller • gb
8
Modern trendy hotel, great staff, thin walls!
Pros:

Great central location. Modern rooms, very cool trendy interiors. Nice breakfast and lovely staff.

Cons:

Bearing in mind it was King’s Day, quite loud outside. Some of the light switches didn’t make a lot of sense and struggled with getting natural light for makeup etc. - strange popping sound above my head coming from the ceiling and VERY thin walls and ceiling - could hear every time the person upstairs walked around

2026-05-05 • via Nuitee
H
hesham • couple • de
8
2026-05-05 • via Nuitee
B
Brogan • couple • gb
10
Good location, great staff, lovely rooms!
Pros:

Clean, great area, friendly staff.

Cons:

Nothing.

2026-05-04 • via Nuitee
C
Chandra • couple • gb
10
2026-05-04 • via Nuitee
J
josef kobold • solo_traveller • at
8
2026-05-03 • via Nuitee
M
Marie-Luise • couple • de
7
Cons:

Kein Schlaf wegen dem Nachtclub im Haus.
Frühstück in der Bar leider nicht gemütlich. Keine frischen Früchte.

2026-05-03 • via Nuitee
J
Juan • solo_traveller • co
10
Mágico y placentero
Pros:

Me ha gustado todo. Ubicación diseño La atencion del personal. El primer dia me ha recibido una Italiana con Una sonrisa magica y una amabilidad inimaginable ❤️ la habitación encantadora limpia delicada las sábanas han sido una magia. Lograr descansar en un lugar tan maravilloso se los recomiedo

Cons:

Todo está excelente. No hay nada que no guste.

2026-05-02 • via Nuitee
S
Simon • couple • be
9
2026-05-02 • via Nuitee
P
pieterjan • couple • be
7
Pros:

vriendelijke hotel personeel + goed ontbijt + mooie kleine kamer

Cons:

- tapijt was niet proper aan bed + brommend geluid boven kamer van buiten-unit airco of ventilatie (5de verdieping)

2026-05-02 • via Nuitee
C
Craig • couple • gb
10
2026-05-02 • via Nuitee
M
Merve • couple • no
10
2026-05-01 • via Nuitee
J
Jule • couple • de
9
2026-05-01 • via Nuitee