The Diamond Amsterdam

Hotels
8.4 (1171 reviews)
1 Kleine-Gartmanplantsoen , Amsterdam , NL

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor service and food quality
Small room size

Categories

Cleanliness
8.04
The shower floor was stained and drainage issues were reported.
Service
9.01
Staff were friendly and helpful, but some service delays were noted.
Location
9.55
Great location for visiting the city, very convenient.
Room Quality
8
Rooms were small and lacked certain amenities for a 5-star hotel.
Amenities
9.03
Standard amenities were available, but some did not meet expectations.
Value for Money
7.99
Prices were on the higher side relative to room quality.
Food and Beverage
7.04
Breakfast was noted to have long wait times and issues with food quality.
Overall Experience
8.51
Overall a pleasant stay but with notable issues affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:59

Property Description

Luxurious Accommodation
Indulge in 5-star luxury with air-conditioned rooms, city views, and top-notch amenities like flat-screen TVs and minibars.

Convenient Location
Located in the heart of Amsterdam, just moments away from iconic attractions like Rijksmuseum and Leidseplein.

Exceptional Services
Enjoy a seamless stay with free WiFi, room service, bike rentals, and a delightful dining experience at the hotel restaurant.

To book your unforgettable stay at The Diamond Amsterdam, reserve now for a luxurious experience in the heart of the city.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 1171 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.55
Room Quality: 8
Amenities: 9.03
Value for Money: 7.99
Food and Beverage: 7.04
Overall Experience: 8.51
N
Nate • solo_traveller • be
9
2026-11-07 • via Nuitee
L
Louis • solo_traveller • nl
10
💎 THE DIAMOND AMSTERDAM — THE BEST HOTEL EXPERIENCE OF MY LIFE! AMAZING SLEEP, INCREDIBLE STAFF AND 20/10 HOSPITALIT
Pros:

🌟 THE BEST HOTEL EXPERIENCE OF MY ENTIRE LIFE! 🌟

WOW! The Diamond Amsterdam is absolutely AMAZING! 💎❤️ I can honestly say this is the best hotel I have ever stayed in! The bed is incredibly soft and comfortable. You sleep like a king and wake up feeling wonderful! Everything was fantastic!

And the staff? OUTSTANDING! So friendly, funny, welcoming and full of positive energy! A very special compliment to the wonderful Black gentleman working there. What an incredibly kind, lovely and professional man! He made my experience even more special. I personally give him 20 EXTRA POINTS! ⭐⭐⭐⭐⭐

Cons:

Absolutely NOTHING! ❤️💎 I cannot find a single negative thing to say about this wonderful hotel! Everything exceeded my expectations, from the incredibly comfortable bed to the amazing hospitality. I wish every hotel in the world could offer this level of comfort and kindness. The Diamond Amsterdam deserves more than 10 out of 10. For me, it’s a 20 OUT OF 10! 🌟🏆

2026-11-05 • via Nuitee
C
Com Chris • couple • de
9
Empfehlenswert.
Pros:

Die Lage ist ideal (Museumsviertel, Zentrum, Straßenbahnhaltestelle)

2026-11-05 • via Nuitee
F
Francisco • solo_traveller • ar
7
Buena ubicacion, habitacion comfortable y cosas a mejorar
Pros:

Bien ubicado. Habitacion comfortable.

Cons:

No muy comodo para el tiempo de trabajo (sin silla) y habia mucho ruido en habitaciones contiguas con musica a altas horas de la noche. Lo resolvieron una vez hice la queja pero costo comunicarme con recepcion.

2026-11-05 • via Nuitee
L
Lucy • solo_traveller • gb
9
Location is perfect, my city view room was exceptional & reception always welcoming
Pros:

The move to a buffet style is a good move!

Cons:

Breakfast needs to be available earlier than 8am for anyone staying on business!

2026-11-04 • via Nuitee
M
Mehdi • extended_group • fr
8
2026-11-02 • via Nuitee
S
SİNEM • couple • tr
8
Pros:

otelin yeri ve kahvaltısı çok iyiydi. yatakları ise olağanüstüydü. bu kadar rahat bir otel yatağı daha önce hiç görmemiştim. Ayrıca otelde kaldığım gün, doğum günüm olduğu için çok hoş bir jest hazırlamışlardı. Odaya girdiğim anda kırmızı uçan bir balon ile çikolata dolu bir kutu beni karşıladı :)

Cons:

Oda inanılmaz küçüktü. iki kişinin aynı anda hareket etmesi oldukça zordu. gecenin bir yarısında yangın alarmı çaldı ve bu bizi oldukça tedirgin etti. fiyat iki gece için oldukça fazlaydı.

2026-11-02 • via Nuitee
K
keith • couple • gb
10
Would definitely return to hotel
Pros:

Breakfast was average but ok . Location was fantastic, transport was good.

2026-11-02 • via Nuitee
A
Alie • couple • nl
10
Geweldig!
Pros:

Fantastisch hotel op een mooie plek midden op het Leidseplein. Kamers schoon en prachtig ingericht.
Personeel vriendelijk en willen je graag helpen. Ontbijt fantastisch! Ruime keuze en gevarieerd.

Cons:

Niks

2026-11-01 • via Nuitee
V
Verasani • couple • it
10
2026-11-01 • via Nuitee
P
Paze • solo_traveller • lt
7
2026-10-31 • via Nuitee
K
Kellyanne • couple • au
8
Pros:

Spacious corner room

Cons:

Didn't get drink in arrival as mentioned

2026-10-30 • via Nuitee
K
Kienen • couple • ca
9
2026-10-30 • via Nuitee
K
KTSL • family_with_children • au
10
Pros:

Location was fantastic, we could walk everywhere in the canal region and to museums.

2026-10-29 • via Nuitee
J
Johnny • couple • be
10
2026-10-28 • via Nuitee
V
Vincent • couple • fr
8
Proche des musées, parfait pour visiter Amsterdam.
Pros:

Hotel récent et donc chambre spacieuses, confortables et très bien équipées.
Eau + Soda à disposition dans le frigo (compris).
Bon petit déjeuner.
Localisation vraiment parfaite (près des musées, proche du centre ville et des transport).

Cons:

Certainement anecdotique, mais le Bar en dessous de l'hotel était très très buyant en ce week-end de festival de Dance.
Un petit manque d'organisation et d'efficacité à l'accueil.

2026-10-28 • via Nuitee
M
Marion • couple • fr
6
Hôtel confortable et bien placé.
Pros:

L’emplacement, la literie, le petit déjeuner

Cons:

La chambre n’a pas été nettoyée tout le long du séjour malgré mes demandes. Plateau de Room service avec assiettes utilisées non enlevé. On m’a envoyé un mail pour me demander si j’avais apprécié les bulles d’arrivée, bulles qui ne m’ont pas été proposé.

2026-10-28 • via Nuitee
L
Liza • couple • us
10
Pros:

Location is simply perfect...walking distance to museums, restaurants, shopping. Easy access to trams for those longer walks. Lovely inside, comfortable.

2026-10-27 • via Nuitee
C
Christine • extended_group • gb
10
Excellent-we will return
Pros:

Excellent Room

Cons:

Nothing

2026-10-25 • via Nuitee
G
Guillaume • solo_traveller • nl
1
Disappointing
Pros:

The location.

Cons:

Very disappointed by the bad service and rude personnel.

2026-10-25 • via Nuitee