The Diamond Amsterdam

Hotels
8.4 (893 reviews)
1 Kleine-Gartmanplantsoen , Amsterdam , nl

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Facilities

Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
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Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor service and food quality
Small room size

Categories

Cleanliness
8.04
The shower floor was stained and drainage issues were reported.
Service
9.01
Staff were friendly and helpful, but some service delays were noted.
Location
9.55
Great location for visiting the city, very convenient.
Room Quality
8
Rooms were small and lacked certain amenities for a 5-star hotel.
Amenities
9.03
Standard amenities were available, but some did not meet expectations.
Value for Money
7.99
Prices were on the higher side relative to room quality.
Food and Beverage
7.04
Breakfast was noted to have long wait times and issues with food quality.
Overall Experience
8.51
Overall a pleasant stay but with notable issues affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:59

Property Description

Luxurious Accommodation
Indulge in 5-star luxury with air-conditioned rooms, city views, and top-notch amenities like flat-screen TVs and minibars.

Convenient Location
Located in the heart of Amsterdam, just moments away from iconic attractions like Rijksmuseum and Leidseplein.

Exceptional Services
Enjoy a seamless stay with free WiFi, room service, bike rentals, and a delightful dining experience at the hotel restaurant.

To book your unforgettable stay at The Diamond Amsterdam, reserve now for a luxurious experience in the heart of the city.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 893 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.55
Room Quality: 8
Amenities: 9.03
Value for Money: 7.99
Food and Beverage: 7.04
Overall Experience: 8.51
T
Thomas • couple • nl
7
2026-04-11 • via Nuitee
F
Friedrich • solo_traveller • de
9
Shoppingtrip in Amsterdam
Pros:

Superzentral, schöne Zimmer, sehr engagiertes Personal.

2026-04-11 • via Nuitee
M
Maria • solo_traveller • pt
10
2026-04-11 • via Nuitee
P
Patricio • couple • fr
10
2026-04-11 • via Nuitee
K
Konrad • couple • pl
10
Pros:

Lokalizacja, obsługa, komfort, nowy i zadbany hotel.

Cons:

Nic. Wszystko było ok.

2026-04-10 • via Nuitee
A
alexandre • couple • lu
10
2026-04-09 • via Nuitee
S
Shukla • solo_traveller • gb
10
Enjoyed staying at the hotel
Pros:

The location of the property is central

Cons:

Car access is not possible to the Hotel so we had to get down and walk for about 100 yards to reach the hotel

2026-04-09 • via Nuitee
R
Radia • couple • ma
9
Très bien
Pros:

L’emplacement , le personnel , la décoration

Cons:

J’ai remarqué que ils’passe pas l’aspirateur chaque jour

2026-04-08 • via Nuitee
J
Janet • couple • us
10
2026-04-08 • via Nuitee
M
Milan • family_with_children • cz
10
2026-04-07 • via Nuitee
R
Radu • couple • cz
8
Pros:

incredible place and interior style

2026-04-07 • via Nuitee
G
Giuseppe • couple • it
9
Pros:

Posizione ottimo,pulita la stanza,pavimento in legno,la doccia e prodotti alto livello

Cons:

Non funzionavano le prese del letto e la tv
Sono intervenuti la prima volta ma subito dopo si è guastato il tutto

2026-04-06 • via Nuitee
S
Sandro • solo_traveller • it
9
2026-04-05 • via Nuitee
M
Maria Eleni • couple • gr
10
2026-04-05 • via Nuitee
R
Richard A Chappell • couple • gb
10
2026-04-04 • via Nuitee
M
Manuela • family_with_children • at
9
Pros:

Sehr gute Lage. Sehr freundliches und hilfsbereites Personal. Zimmer klein aber komfortabel eingerichtet und sehr sauber!
Es gibt Fahrräder zum Leihen gegen Gebühr.

Cons:

-

2026-04-04 • via Nuitee
N
Nehal • couple • bh
3
NOT RECOMMENDED ❌
Pros:

The location overall was good for the tram, and connecting to good streets.
But it is in the middle of a red district and casino and bars, but still safe at night.

Cons:

The room was disturbingly small, structured in a non functional way! There is even no space for your luggage. The shower is in a separate room, and the toilet is in a separate room, and the toilet door is see through!!

The room service and cleaning was extremely poor, they did not change towels, or bed sheets regularly even when we asked for it. They try to clean in a way to make you feel it's clean, but the dirt is hidden underneath.

The pillows were painful, and not comfortable for sleep.

2026-04-03 • via Nuitee
D
Doubara • couple • ca
7
2026-04-02 • via Nuitee
B
Burger • couple • za
8
Pros:

Good location, Airport bus 397 very close and also tram access. Lots of restaurants in the area. Short walk to museums.

Cons:

Very small room with no place to put your suitcase

2026-04-02 • via Nuitee
M
marta • solo_traveller • it
8
2026-04-01 • via Nuitee