Hotel Reserva Monarca

Hotels
9.3 (274 reviews)
Km 13 vía Armenia - Pereira Salento Quindío , Salento , co

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent service
Delicious food
Cons:
Cleanliness issues noted
High prices

Categories

Cleanliness
8.61
Some reviews noted issues with cleanliness and comfort.
Service
9.99
Multiple reviews praised the exceptional service from the staff, especially Juan Manuel.
Location
9.62
Guests highlighted the excellent location close to Salento with beautiful views.
Room Quality
9.07
Most reviews mentioned comfortable rooms with nice views.
Amenities
8.9
Facilities were generally well received, but some noted lack of options in certain areas.
Value for Money
9.06
Considered good value by many guests, though some mentioned high prices.
Food and Beverage
9.61
Breakfast and meals received high praise for quality and taste.
Overall Experience
9.57
Overall positive experiences with a strong recommendation from many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:15

Property Description

Garden Oasis and Mountain Views

Hotel Reserva Monarca, nestled in Salento, offers a tranquil escape with a garden, terrace, and shared lounge. Some rooms boast stunning mountain views, adding a touch of serenity to your stay.

Relaxation and Recreation

Unwind in the sauna or pamper yourself with room service at Hotel Reserva Monarca. For a bit of fun, head to the hammam or enjoy a game of billiards. The hotel's prime location also makes it a great spot for hiking enthusiasts.

Convenient Amenities and Nearby Attractions

With free WiFi, private parking, and comfortable bedding, this hotel ensures a pleasant stay. Explore nearby attractions like Ukumari Zoo and Pereira's Botanical Garden, all within a short distance from the hotel.

Book your stay at Hotel Reserva Monarca for a perfect blend of relaxation and adventure!

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 274 reviews
Cleanliness: 8.61
Service: 9.99
Location: 9.62
Room Quality: 9.07
Amenities: 8.9
Value for Money: 9.06
Food and Beverage: 9.61
Overall Experience: 9.57
M
maria Paulina couple co
3
Mala disposición para atender inconvenientes
Cons:

Cuando llegamos y nos dieron la habitación, al entrar se sentía muy fuerte olor a humedad y efectivamente las paredes presentaban mucha humedad, asi que solicitamos cambio de habitación, pero nos dijeron que estaban llenos y que no había otra opción. Terrible que ofrezcan a los huéspedes habitaciones en esas condiciones. La persona de recepción llamo al gerente buscando solución, pero la opción que dio fue que nos fueramos a buscar otro hotel y que ellos no nos cobrarian nada por irnos y no aceptar la habitación, No tuvimos de otra que irnos a buscar otro hotel, porque no nos solucionaron... El lugar es bonito, pero nos pareció muy mala la atención al cliente

2026-03-07 via Nuitee
C
Camila couple co
10
Perfecto para descansar
Pros:

El personal fue muy amable , las instalaciones son preciosas

Cons:

En general que por booking no informan de todos los servicios como el jacuzzi o el río.

2026-03-02 via Nuitee
J
Juan Guillermo londoño couple co
10
Maravilloso
Cons:

Todo estuvo perfecto

2026-02-28 via Nuitee
A
ADRIAN1981TTA couple co
7
HERMOSA VISTA, DESAYUNO DELICIOSO, FALTA MANTENIMIENTO.
Pros:

LA UBICACIÓN, LOS EMPLEADOS MUY AMABLES, EL DESAYUNO DELICIOSO.

Cons:

LA HABITACIÓN QUE RESERVE INICIALMENTE TENIA UNA TREMENDA HUMEDAD, EL OLOR ERA MUY INCOMODO, ESTABA UBICADA EN EL PISO DE LA COCINA, SOLICITE OTRA HABITACIÓN CON COSTO ADICIONAL PARA EL PISO SUPERIOR, LA CUAL SI ESTABA MUCHO MÁS COMODA Y SIN HUMEDAD.

2026-02-26 via Nuitee
J
JUAN couple es
10
2026-02-25 via Nuitee
D
Diego couple co
10
2026-02-23 via Nuitee
T
Theis couple co
10
2026-02-13 via Nuitee
L
Laura couple es
9
Excelente
Pros:

La locacion, la amabilidad y las vistas, de ensueño

Cons:

Nada que decir

2026-02-12 via Nuitee
D
Diego couple fr
9
Une bonne surprise
Pros:

La vue incroyable, les petits déjeuners variés et à la demande.
La gentillesse de la famille

2026-02-08 via Nuitee
A
Ana family_with_children es
7
Pros:

El personal del hotel muy amable. Las vistas, el desayuno y los espacios increibles

Cons:

Habia mucha humedad en las habitaciones. El mobiliario esta muy descuidado y necesita un cambio. Habia manchas negras en las paredes por humedad

2026-01-26 via Nuitee
B
Bibiana couple us
9
The staff was amazing and very kind, they help us with everything and treated us exceptionally
Pros:

It was very convenient location

Cons:

Our room was in front of the reception and we heard everything from there

2026-01-25 via Nuitee
C
Cesar couple au
10
Pros:

Todo la ubicación, comida la amabilidad, comodidad de la cama, el silencio, fuimos muy felices acá

Cons:

En el baño la puerta no se podía cerrar, faltan ganchos en el clóset para colgar la ropa

2026-01-25 via Nuitee
T
tomas ignacio couple ar
9
Excelente vista y ubicación
Pros:

El trato del personal es para destacar. Han sido muy amables y atentos en todo momento. La vista es maravillosa.

Cons:

Las habitaciones han quedado antiguas y precisan arreglos

2026-01-23 via Nuitee
E
Elena couple ro
10
Pros:

Excellent location, excellent overall experience, great staff, a real gem, really nothing to compare, it has everything: great views, great food, lovely staff, we were really lucky to find this accomodation

2026-01-22 via Nuitee
G
Gemma couple gb
9
Absolutely beautiful views!
Pros:

We had a lovely 2 night stay here & even treated ourselves to some treatments which we would definitely recommend. We had a full body massage each and I also had a facial. Our double room was spacious with the most beautiful views! It was a little further out from the main town than we had expected and not feasible to get a taxi there and back for dinner - we found the food at the cafe onsite wasn’t great. We didn’t get to try the restaurant as it was closed the day we arrived and the second evening we went at 8pm and were advised it was closed which we were told at check in but I just forgot it closed so early. The staff are SO friendly and we went down to the games room one evening which was fun

Cons:

Only the location being a little far from town - but worth it for the views!

2026-01-21 via Nuitee
M
Milton family_with_children co
10
Increíble
Pros:

Todo es excelente

2026-01-20 via Nuitee
D
Dimitra couple gr
10
2026-01-17 via Nuitee
M
Mateo couple co
10
2026-01-17 via Nuitee
A
Anderson couple co
9
2026-01-16 via Nuitee
A
arotcharen extended_group uy
10
2026-01-14 via Nuitee