Heart Hotel Nordstern

Hotels
7.9 (312 reviews)
458 Hauptstraße , Mayrhofen , at

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Facilities

Non-smoking rooms
Terrace
Family rooms
Ski storage
Non-smoking throughout
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
First aid kit available
Guests can opt-out any cleaning services during stay
See all facilities

Review Highlights

Pros:
Fantastic staff
Great location
Cons:
Poor cleanliness
Room quality issues
Food quality concerns

Categories

Cleanliness
6.9
Overall cleanliness was mentioned as needing improvement, particularly with the superficial cleaning.
Service
9.4
Fantastic staff who were helpful and kind, making the stay enjoyable.
Location
9.4
Perfect location right in the center and close to ski lifts, highly praised by guests.
Room Quality
6.9
Mixed reviews on room quality, with some Old rooms and discomfort noted about beds.
Amenities
7.9
Amenities like the bar area and board games were appreciated, but some issues were noted with Wi-Fi and parking.
Value for Money
7.9
Value seemed to fluctuate, with some guests finding the prices suitable for the location and service, others felt it did not match the food quality.
Food and Beverage
6.9
The breakfast was lacking variety, particularly in vegetables, and dinner options were criticized.
Overall Experience
7.9
Overall experience was good with staff and location, but overshadowed by room quality and food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:20

Property Description

Cozy Accommodation with Stunning Views
Experience the comfort of our 3-star rooms at Heart Hotel Nordstern, some even offering private balconies with scenic views.

Convenient Amenities
Relax and unwind with our flat-screen TVs and enjoy the convenience of private parking on-site during your stay.

Prime Location for Outdoor Activities
With easy access to skiing and other outdoor adventures in Mayrhofen, guests can make the most of their visit at Heart Hotel Nordstern.

Ready to experience a memorable stay at Heart Hotel Nordstern? Book now to secure your reservation and create lasting memories!

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.9
Based on 312 reviews
Cleanliness: 6.9
Service: 9.4
Location: 9.4
Room Quality: 6.9
Amenities: 7.9
Value for Money: 7.9
Food and Beverage: 6.9
Overall Experience: 7.9
F
Florian • extended_group • de
8
zum Skifahren für junge Leute 10/10
Pros:

-preis-leistung
-personal
-Lage
-Frühstück

Cons:

die Bedienung der Heizung, die Zimmergröße

2026-02-13 • via Nuitee
H
Henri • couple • nl
10
Heerlijke accommodatie
Pros:

Zeer goed uitgebreid ontbijt

2026-01-19 • via Nuitee
M
Monique • couple • nl
8
2026-01-19 • via Nuitee
P
Pirjo • solo_traveller • fi
8
Kiva perusmajapaikka Tirolissa
Pros:

Erinomainen aamupala, täydennystä tuli nopsaan, hyvää täysjyväleipää ja hevipuoli monipuolinen
Hyvä sijainti ja huoneessa riittävä vakiovarustelu

Cons:

Kahvi olisi voinut olla hieman tujumpaa ja
Pikku jääkaappi olisi ollut hyvä huoneessa
Sesonki loppumassa ja henkilökunnalta tuntui virta olevan lopussa koko kohteessa, tosin oli poikkeuksiakin

2026-01-19 • via Nuitee
M
Markus • couple • de
10
Wunderschöner Aufenthalt
Pros:

Sehr sauber. Sehr gute Lage. Das Personal war sehr freundlich

Cons:

Habe nichts zu beanstanden

2026-01-19 • via Nuitee
G
György • solo_traveller • at
8
2026-01-19 • via Nuitee
A
andrej • solo_traveller • sk
10
2026-01-16 • via Nuitee
G
Gawda • extended_group • pl
8
POLECAM
Pros:

TAK

2026-01-15 • via Nuitee
E
Erwin • family_with_children • nl
8
2026-01-14 • via Nuitee
M
Mette • extended_group • dk
9
2026-01-02 • via Nuitee
E
Edward • solo_traveller • gb
10
Fantastic staff who looked after me and made my Christmas. Thanks to all the staff.
Pros:

Fantastic room great location altogether a great hotel

Cons:

There was nothing not to like

2025-12-31 • via Nuitee
D
Daragh • couple • gb
10
Amazing staff amazing stay over christmas. What a pleasure.
Pros:

The staff were so helpful and kind. The room was great. We had the best time thanks to you. We will be back!

Cons:

Nothing not to like. It was perfect.

2025-12-30 • via Nuitee
S
Stefanie • couple • de
5
War ok .
Pros:

Die Lage war top.

Cons:

Alles ziemlich klein. Das Bad war winzig.kein Mülleimer. Fernseher war sehr klein. Das Essen war zu teuer für das was man geboten bekommt.

2025-12-28 • via Nuitee
D
Daniel • couple • de
7
Perfect location, but the bads must be improved
Pros:

Perfect location and very friendly stuff. The bar area is nice and they have variety of board games that can be freely used, perfect to relax after long day skiing.

Cons:

The bads were terrible, way to soft, the breakfast was overall good but there were no vegetables.

2025-12-28 • via Nuitee
F
Femke • family_with_children • nl
9
Super fijn hotel, vriendelijke werknemers, goed ontbijt. Top locatie
Pros:

De ligging was top, midden in het centrum en heel dicht bij de ski-lift.

Cons:

Echt niets

2025-12-24 • via Nuitee
A
Adriaenssen • couple • be
9
2025-12-24 • via Nuitee
J
Jet • family_with_children • nl
8
Prijs kwaliteit en ligging zijn top
Pros:

De ligging is echt fantastisch. Je loopt de deur uit en je hebt alle faciliteiten om je heen en heel dichtbij de penkenbahn

Cons:

Nette kamers

2025-12-24 • via Nuitee
B
bembejew • family_with_children • ch
6
Pros:

Das Personal war sehr nett und das Hotel ist 3 Minuten von der Thalstation Penken gelegen.
Das Morgen Buffet wahr sehr Lecker und es hatte alles was das Herz begehrt.

Cons:

Das W-Lan funktionierte nicht, Leider hatten wir kein Parkplatz und mussten für zusätzliches Geld im Parkhaus Parkieren. Die Austattung ist ziemlich in die Jahre gekommen. Die Sauberkeit wahr eher oberflächlich.

2025-12-23 • via Nuitee
H
HONZA • couple • cz
10
2025-12-23 • via Nuitee
S
Saskia • couple • cz
6
Pros:

Good location for cable 2min walk. Nice staff but thats all.

Cons:

Very old room, and the bed?! Bed was so bad with pillows we had very soft matress and waking up every morning with back and neck pain!! One of the worst bed we have slept in. One side of matress had big hole in the middle and another matress was moving so was feeling like on roller coaster during sleep.
Breakfast was very poor. Scrambled eggs were so dry and no vegetables to found!!! Dinner was also very poor. I dont recommend it for people who are picky and want good quality healthy food

2025-12-22 • via Nuitee