Heart Hotel Nordstern

Hotels
7.9 (360 reviews)
458 Hauptstraße , Mayrhofen , at

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Skiing
Ski storage
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Fantastic staff
Great location
Cons:
Poor cleanliness
Room quality issues
Food quality concerns

Categories

Cleanliness
6.9
Overall cleanliness was mentioned as needing improvement, particularly with the superficial cleaning.
Service
9.4
Fantastic staff who were helpful and kind, making the stay enjoyable.
Location
9.4
Perfect location right in the center and close to ski lifts, highly praised by guests.
Room Quality
6.9
Mixed reviews on room quality, with some Old rooms and discomfort noted about beds.
Amenities
7.9
Amenities like the bar area and board games were appreciated, but some issues were noted with Wi-Fi and parking.
Value for Money
7.9
Value seemed to fluctuate, with some guests finding the prices suitable for the location and service, others felt it did not match the food quality.
Food and Beverage
6.9
The breakfast was lacking variety, particularly in vegetables, and dinner options were criticized.
Overall Experience
7.9
Overall experience was good with staff and location, but overshadowed by room quality and food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:20

Property Description

Cozy Accommodation with Stunning Views
Experience the comfort of our 3-star rooms at Heart Hotel Nordstern, some even offering private balconies with scenic views.

Convenient Amenities
Relax and unwind with our flat-screen TVs and enjoy the convenience of private parking on-site during your stay.

Prime Location for Outdoor Activities
With easy access to skiing and other outdoor adventures in Mayrhofen, guests can make the most of their visit at Heart Hotel Nordstern.

Ready to experience a memorable stay at Heart Hotel Nordstern? Book now to secure your reservation and create lasting memories!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.9
Based on 360 reviews
Cleanliness: 6.9
Service: 9.4
Location: 9.4
Room Quality: 6.9
Amenities: 7.9
Value for Money: 7.9
Food and Beverage: 6.9
Overall Experience: 7.9
T
Thommy • solo_traveller • de
7
2026-09-12 • via Nuitee
J
Jans • extended_group • nl
8
2026-09-11 • via Nuitee
G
Gicutza • solo_traveller • it
9
2026-09-04 • via Nuitee
O
Otto • solo_traveller • de
7
2026-08-30 • via Nuitee
S
Solon • solo_traveller • ca
7
2026-08-27 • via Nuitee
R
Rick Hendrik • couple • nl
10
2026-08-26 • via Nuitee
A
Anna • solo_traveller • at
8
Pros:

Die Betten waren super 👍 Das Personal super freundlich 🥰

Cons:

Beim Frühstück war die Eierspeise leider ziemlich schnell aus 😒
Die Saftgläser sind ziemlich klein 🙄
Der Parkplatz 7 Euro pro Tag ,voriges Jahr war er noch gratis 😏

2026-08-25 • via Nuitee
M
Maximilian • solo_traveller • at
8
2026-08-25 • via Nuitee
M
Maristella • couple • it
8
Pros:

Ottime sia la colazione che la cena, posizione vicina alle funivie.
Personale gentilissimo.
Eventualmente in fase di prenotazione chiedete una camera senza moquette e/o non con affaccio sulla strada principale in quanto un po' rumorosa essendo centrale.
La mia valutazione riguarda soprattutto il rapporto qualità/prezzo in quanto la settimana di ferragosto non si trova nulla a prezzo cos' basso.

2026-08-25 • via Nuitee
K
Katalin • extended_group • at
8
Pros:

Perfect location in the middle of the main street. Room was very comfortable and with a nice balcony.

Cons:

Breakfast was nice but there was hardly any service. We stayed 2 nights, so it might not be fully representative, but during our 2 breakfasts we did not see anyone cleaning tables or taking away empty dishes. The staff was in the kitchen and they were not really present.

2026-08-24 • via Nuitee
B
Boštjan • couple • si
7
Well-located hotel in the center of Mayrhofen with decent rooms and breakfast.
Pros:

The hotel is located in the center of Mayrhofen. The rooms and breakfast are decent, though air conditioning would be welcome. When my wife and I stayed there, it was August and a heatwave. At night, however, the air cools down to 16 degrees Celsius during this time of year.

Cons:

The only improvement would be air conditioning for very hot summer days.

2026-08-24 • via Nuitee
G
Günter • couple • at
9
Unkompliziert, gutes Frühstück und sehr nettes Personal.
Pros:

Sehr gute Lage und sauber.

2026-08-24 • via Nuitee
S
Schröder • couple • de
8
Pros:

Die Lage und der nette Empfang.

Cons:

Das man vom Balkon direkt auf die Lüftung geschaut hat, dafür braucht man keinen Balkon buchen und auch die Lautstärke wenn dieser in Betrieb war.

2026-08-24 • via Nuitee
W
Werner • solo_traveller • nl
9
Gastvrij
Pros:

De vriendelijkheid van het personeel. Handdoeken werden zelfstandig elke dag verwisseld ook al hingen ze te drogen na 1 keer gebruikt te hebben. Ontbijt was ook prima, voor elk wat wils.

Cons:

De kamer die geboekt was, was een junior suite met een twee persoons bed een eenpersoonsbedden bed en een slaapbank. Juist deze kamer geboekt vanwege een volwassen persoon en twee puber kinderen zodat iedereen zijn eigen bed had. Echter bleek de kamer een twee persoons bed te hebben en een slaapbank voor 1 persoon. Dit aangegeven bij de receptie. Deze bedachten een oplossing door er nog een een persoons bed bij te zetten op de kamer. Maar na zelf wat gepuzzeld te hebben om de tweepersoonsbed van elkaar te scheiden (wat deels lukte zodat er een kleine opening ontstond tussen beiden bedden) het personeel bedankt voor de moeite en gezegd het zelf opgelost te hebben. Of de site geeft het niet duidelijk aan of er is een fout gemaakt bij het hotel met een kamer toewijzen. Uiteindelijk drie nachten heerlijk doorgebracht en waren de bedden verder prima.

2026-08-23 • via Nuitee
K
Katiuscia • family_with_children • it
9
Consigliato, economico rispetto ad altre strutture, se non si hanno grosse pretese.
Pros:

Personale giovane e attento alle esigenze dei clienti, praticamente in centro Mayrhofen, ma cmq una zona tranquilla e silenziosa. Anche se non richiesta la pulizia venivano a svuotare la pattumiera e cambiare le federe (mio figlio ne ha sporcata una con un puntino di sangue e l’abbiamo trovata sostituita) e mettere gli asciugamani puliti se necessario.

2026-08-23 • via Nuitee
F
Frank • couple • de
8
Das Preisleistungsverhältung ist völlig ok.
Pros:

Die gute zentrale Lage mit Parkmöglichkeiten am Hotel

Cons:

Sehr lange Gänge ( Verschachtelt) zum Nebengebäude ( wo wir untergebracht waren).

2026-08-23 • via Nuitee
L
Lea • couple • si
10
2026-08-23 • via Nuitee
S
Szabó-Tamás • solo_traveller • hu
7
2026-08-22 • via Nuitee
M
Martina • family_with_children • it
6
Staff gentile e disponibile, ma sulla struttura c’è un po da migliorare
Pros:

La Gentile tra dello staff, e la posizione

Cons:

In camera erano presenti ragnatele, il cambio asciugamani non veniva fatto almeno che tu non lo richiedessi, e poca scelta nei pasti sia colazione che cena

2026-08-21 • via Nuitee
K
Kastermans • solo_traveller • nl
8
Pros:

Overal dichtbij, alles goed bereikbaar.
Personeel erg vriendelijk en behulpzaam.

Cons:

Bedden erg laag moeilijk voor oudere personen, matras door gelegen.
Douche erg hoog, kans op uitglijden groot risico.

2026-08-21 • via Nuitee