Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Good Breakfast
Amenities
Cons:
Cleanliness Issues
Noise
Room Condition

Categories

Cleanliness
7.36
There were concerns about cleanliness, especially regarding bathroom mats and towels.
Service
9.83
Staff were consistently described as very friendly and accommodating.
Location
8.87
Guests appreciated the good location near the airport and local attractions.
Room Quality
7.82
Some rooms were described as dated and in need of repairs, but overall decent.
Amenities
8.35
Amenities were mentioned positively, though many were not fully used during short stays.
Value for Money
7.81
High prices were noted in relation to the overall offerings and some dissatisfaction with rooms.
Food and Beverage
8.36
Breakfast was appreciated by many, although some lacked important dietary options.
Overall Experience
8.83
Overall positive feedback with a few concerns highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:14

Property Description

Luxurious Accommodation with Stunning Views

Modern Amenities for Your Comfort
Experience top-notch service with a 24-hour front desk, room service, and free WiFi. Relax by the outdoor swimming pool or take a stroll in the lush garden.

Culinary Delights and Diverse Cuisine
Indulge in a variety of dining options from African to American and Chinese cuisine at the on-site restaurant. Enjoy a delicious buffet breakfast to start your day right.

Ready to experience luxury and comfort at Hotel Horizon Entebbe? Book your stay now for an unforgettable experience.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 377 reviews
Cleanliness: 7.36
Service: 9.83
Location: 8.87
Room Quality: 7.82
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 8.36
Overall Experience: 8.83
N
Ngwangwa Ilonga • solo_traveller • cd
9
Pros:

I mostly appreciated the warm welcome, the kindness and availability as I arrived there late in the evening. Also, I ordered a taxi pick-up last minute when I landed and they provided a driver very fast. Very professional staff members.

2026-05-13 • via Nuitee
J
Jacob • solo_traveller • nl
10
Pros:

Good location, very friendly staff and comfortable rooms

Cons:

-

2026-05-12 • via Nuitee
K
Kathrin • extended_group • rw
1
Impossible to sleep, defeating the purpose of a hotel
Pros:

The receptionist I had to call several times was responsive and apologetic.

Cons:

Kids running the hallways screaming until midnight, the bar across the street playing music later than that, people arriving and having loud conversations outside of their room, then proceeding to have a party inside of their room. And this is only 2 am, who knows what the rest of the night holds.

If you’re looking for a place to sleep, don’t come here. Although the noise was caused by guests, the hotel certainly amplified it by a total lack of soundproofing and extremely echoey hallways.

2026-05-11 • via Nuitee
L
Lynn • solo_traveller • ca
10
Pros:

Good service from all the staff. Ketra was very helpful on the front desk.

2026-05-11 • via Nuitee
T
Thomas • couple • de
8
2026-05-11 • via Nuitee
M
Mauro • extended_group • it
9
Pros:

Posizioni strategica , pulizia , gentilezza del personale .

Cons:

Purtroppo in camera il WiFi e migliorabile.

2026-05-06 • via Nuitee
C
Charlie • family_with_children • ch
8
2026-04-27 • via Nuitee
P
Pierre • solo_traveller • ch
10
2026-04-21 • via Nuitee
J
Joshua • solo_traveller • it
8
Awesome
Pros:

Easy access from Entebbe International Airport. Great room views, delicious breakfast and good value for money

2026-04-13 • via Nuitee
D
Dr. Franziska • solo_traveller • de
7
2026-04-11 • via Nuitee
N
Nicole • couple • de
7
Pros:

Zentrale Lage in Entebbe - nah am Einkaufszentrum und dem botanischen Garten. Seeblick bei unserem Zimmer, wenn es damit sich zur Straße hin lag. Nachts war die Hauptstraße jedoch relativ ruhig.
Wir hatten ein Deluxe Doppelzimmer - sehr komfortabel.
Das Personal war sehr freundlich! Aber das ist in Uganda generell sehr angenehm.

Cons:

Die Toilettenspülung ging nur einmal. Danach musste man 15 Minuten warten bis genug Wasser nachgelaufen war.
Aber sonst alles TOP!

2026-04-05 • via Nuitee
X
xx • solo_traveller • cd
8
Pros:

Le personnel est très réactif, prêt à trouver des solutions. Également souriant. Ce fût très agréable. Un bravo s'impose !!

Cons:

L'eau de douche n'était pas assez chaude mais ça passe.

2026-04-04 • via Nuitee
L
Lidawouwè • solo_traveller • tg
9
2026-04-02 • via Nuitee
M
Manjunath • extended_group • in
7
2026-03-31 • via Nuitee
A
Athanasios • solo_traveller • gb
9
Best hotel in Entebbe
Pros:

I think it is the best hotel in Entebbe. Excellent room and price. Very close to the two malls, which is very important. Wonderful and helpful staff!

Cons:

A very minor detail which did not affect my staying however. The door of my room wasn't cut in a straight line, which left a very small space at the bottom.

2026-03-31 • via Nuitee
A
Aleš • solo_traveller • hr
8
Pros:

Ms Ketra, a brilliant receptionist!, the best of all I met in the last 50 hotels i stayed all over the world!

Cons:

- the rooms are not soundprooved; lot of noise from the hotel corridors;
- the location of the hotel just next to the main and the only road from/to the airport is additional source of the noise;
- exit from the hotel directly to the busy road;
- aesthetics: too much marble and glitter in the hotel lobby.

2026-03-31 • via Nuitee
D
Dirk • solo_traveller • de
5
2026-03-24 • via Nuitee
L
Lars • family_with_children • dk
4
Slet ikke godt nok til de penge
Pros:

Ligger godt og centralt. Morgen mad og aftensmad er godt. Deres kaffe er dog forfærdeligt

Cons:

Swimming pool blev fuldstændigt ødelagt da personalet vaskede fliser og gulv så alt snavs og støv fra fliserne blev skyllet direkte ud i poolen. Total ulækkert og uprofessionelt.Poolen var ubehagelig da den var total muddervand. Da jeg havde bestilt hotellet netop fordi de havde en pool måtte vi tage over til et andet hotel og betale for at benytte deres pool. Næste gang vil vi meget hellere benytte Imperial hotel. Samme pris og meget bedre faciliteter og mere proffesionel service.
Deres manager gav intet feedback på status af poolen som var ubehagelig i 2 dage. Selv da den var åben fik vi ikke besked om at den var klar og renset til at den kunne bruges igen. De var fuldstændig ligeglade med at vi slet ikke kunne bruge poolen. Det var det mest skuffende at vi ikke fik en tilbagemelding. Jeg måtte hver dag spørge efter manageren for at få en ordentlig behandling. Han var ikke til rådighed og selv om personalet ringede til ham var han ikke til at træffe. Alt for dyrt sted i forhold til deres faciliteter og service.

2026-03-21 • via Nuitee
B
Benjamin • solo_traveller • gb
10
Great hotel, excellent facilities , nice helpful staff.
Pros:

Helpful staff , great location for Entebbe and the airport , room has everything you can need.

Cons:

Everything was great

2026-03-20 • via Nuitee
C
Charles • family_with_children • gb
7
Pros:

Location

Cons:

Room set up

2026-03-13 • via Nuitee