Hotel Viki

Hotels
7.5 (1021 reviews)
6 Herklotzgasse , Vienna , at

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Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Non-smoking throughout
Contactless check-in/check-out
Free wired internet
Internet access
Japanese garden
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable pricing
Cons:
Cleanliness concerns
Dated room and furnishings
Lack of amenities

Categories

Cleanliness
6.64
Rooms were clean but some reported dirty furnishings and unpleasant odors.
Service
8.61
Staff were generally friendly and accommodating, with positive remarks about assistance.
Location
8.65
Convenient access to public transportation and city center.
Room Quality
6.6
Rooms appeared dated, with issues such as poor heating and broken fixtures.
Amenities
6.63
Lack of adequate amenities like chairs and quality furniture.
Value for Money
7.59
Decent for the price but experiences varied.
Food and Beverage
7.64
Breakfast was appreciated, but overall dining options were not mentioned positively.
Overall Experience
7.61
General sentiment was mixed, with experiences ranging from good to bad.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 19:47

Property Description

Central Location
Comfortable Accommodation
Delicious Dining Options

To book your stay at Hotel Viktoria Vienna, a convenient and comfortable hotel with great dining options, located in the heart of Vienna, just a short distance from major attractions like Schönbrunn Palace and the Parliament of Austria, make your reservation now and experience a memorable stay.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.5
Based on 1021 reviews
Cleanliness: 6.64
Service: 8.61
Location: 8.65
Room Quality: 6.6
Amenities: 6.63
Value for Money: 7.59
Food and Beverage: 7.64
Overall Experience: 7.61
C
Carmela • solo_traveller • it
6
2026-06-06 • via Nuitee
T
Tale • solo_traveller • no
8
2026-06-06 • via Nuitee
E
Elsmarieke • extended_group • nl
7
Prima budgethotel. Goede prijskwaliteit verhouding. Goede locatie vlakbij metro.
Pros:

Deze familie is druk bezig met verbeteren van het hotel. Ze zijn erg vriendelijk. De bedden lagen lekker.

Cons:

De airco deed het niet, het grote licht ook niet. Omdat we er de hele dag niet waren hebben we dat zo gelaten. Er liep een klusjesman rond dus het zou vast snel gemaakt zijn.

2026-06-05 • via Nuitee
D
DAVID • solo_traveller • es
8
Pros:

Tranquilo y limpio

Cons:

Cama incomoda

2026-06-05 • via Nuitee
S
Skoupý • solo_traveller • cz
9
Pros:

The style of the room and the warmth of the employees as well as the cleanliness of the entire building.

2026-06-04 • via Nuitee
M
Max • solo_traveller • de
8
Pros:

Sauber, gute Lage, nicht teuer

Cons:

Details. Die Bettdecke war noch naß non der Wäsche. Der Seifenspender hing schief. Der Deckel vom Waschbeckenabfluß fehlte. Das sind Kleinigkeiten, die aber einem die Begeisterung wegnehmen. Anstatt 5 Sterne, nur 4 :-)

2026-06-04 • via Nuitee
O
Oleksandr • solo_traveller • ua
10
2026-06-04 • via Nuitee
G
Gerlinde • couple • at
8
2026-06-03 • via Nuitee
S
Swetlana • solo_traveller • de
10
2026-06-03 • via Nuitee
C
Claudia • solo_traveller • de
4
Pros:

Das Hotel ist nah an der U-Bahn.

Cons:

Das Zimmer und das Bad wurden während des Aufenthalts nicht vom Personal gepflegt. Der Teppich im Zimmer ist fleckig. Die Duschwände fallen fast auseinander
Der Kaffeeautomat könnte mal gewartet werden. Der Aufenthalt im Garten war nach 22.00 Uhr nicht mehr möglich. Die Leihräder, die da ein sollten, wurden laut Personal alle gestohlen. Das Personal ist durchwegs nett und hilfsbereit.

2026-06-03 • via Nuitee
J
Jürgen • solo_traveller • at
6
2026-06-03 • via Nuitee
M
Michael • solo_traveller • gb
6
Pros:

Location was good.Bed was firm.Breakfast good quality,and value.

Cons:

No plug in bathroom basin.Odd shape to bedroom. Lack of electric points.
Room urgently needs upgrading and a makeover.

2026-06-03 • via Nuitee
V
Vladislav • solo_traveller • ru
10
2026-06-02 • via Nuitee
J
Johann • solo_traveller • at
8
2026-06-02 • via Nuitee
R
Richard • solo_traveller • nl
3
Cons:

Slechte locatie. Meubels in de kamer stuk. Tv en lamp was stuk. Geen slot op badkamer deur.

2026-06-01 • via Nuitee
G
Goran • solo_traveller • mk
9
Pros:

Quiet, clean, comfortable and very close to the public transport

2026-06-01 • via Nuitee
F
FULVIA • couple • it
4
PESSIMO
Pros:

il personale gentile e disponibile

Cons:

Mancanza tv,moquette sporca,mancanza abajour,mancanza comodino,prese pericolose,assenza di prese vicino al letto,cuscino piccolo con gomma piuma a pezzi.Aria condizionata non funzionante,camera caldissima e impossibilità di tenere la finestra aperta per il troppo rumore proveniente dall'esterno.Quartiere pieno di tossici e alcolizzati.

2026-06-01 • via Nuitee
M
Matthias • solo_traveller • de
6
2026-05-31 • via Nuitee
B
Beren • couple • tr
10
2026-05-31 • via Nuitee
A
Andrius • solo_traveller • lt
7
2026-05-31 • via Nuitee