Hotel Viki

Hotels
7.5 (1021 reviews)
6 Herklotzgasse , Vienna , at

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Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Non-smoking throughout
Contactless check-in/check-out
Free wired internet
Internet access
Japanese garden
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable pricing
Cons:
Cleanliness concerns
Dated room and furnishings
Lack of amenities

Categories

Cleanliness
6.64
Rooms were clean but some reported dirty furnishings and unpleasant odors.
Service
8.61
Staff were generally friendly and accommodating, with positive remarks about assistance.
Location
8.65
Convenient access to public transportation and city center.
Room Quality
6.6
Rooms appeared dated, with issues such as poor heating and broken fixtures.
Amenities
6.63
Lack of adequate amenities like chairs and quality furniture.
Value for Money
7.59
Decent for the price but experiences varied.
Food and Beverage
7.64
Breakfast was appreciated, but overall dining options were not mentioned positively.
Overall Experience
7.61
General sentiment was mixed, with experiences ranging from good to bad.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 19:47

Property Description

Central Location
Comfortable Accommodation
Delicious Dining Options

To book your stay at Hotel Viktoria Vienna, a convenient and comfortable hotel with great dining options, located in the heart of Vienna, just a short distance from major attractions like Schönbrunn Palace and the Parliament of Austria, make your reservation now and experience a memorable stay.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.5
Based on 1021 reviews
Cleanliness: 6.64
Service: 8.61
Location: 8.65
Room Quality: 6.6
Amenities: 6.63
Value for Money: 7.59
Food and Beverage: 7.64
Overall Experience: 7.61
Марина • extended_group • pl
7
2026-04-11 • via Nuitee
E
Elna • extended_group • za
6
2026-04-11 • via Nuitee
D
David • solo_traveller • gb
8
Pros:

Comfortable beds. Nice powerful shower with plenty of hot water

Cons:

Nothing

2026-04-11 • via Nuitee
M
Muhammed Gökhan • couple • tr
8
2026-04-10 • via Nuitee
E
Elif Seda • couple • be
8
Nice, spacious and clean, with very kind and helpful staff
Pros:

You feel Turkish hospitality from the very beginning to the end of your stay. Mr. Ayhan at the reception was extremely kind and helpful throughout our stay. The room was nice and clean, and they even included a makeup table for female guests.

Cons:

It was a bit cold until the heating started working, but if you're used to it, you should be fine.

2026-04-10 • via Nuitee
A
Andrii • couple • at
7
Опасно жить в этом районе после 20.00 лучше не выходить.
Pros:

Цена. Ремонт

Cons:

Месторасположение

2026-04-10 • via Nuitee
L
Lolita • family_with_children • hu
9
2026-04-10 • via Nuitee
H
Harrison • family_with_children • de
7
Pros:

Old furniture

2026-04-10 • via Nuitee
L
LUCICA IRINA • couple • ae
8
Pros:

Location is good,close to Westbanhof and also good connection for public transport.
Hotel staff were absolutely a great help and very nice.
I had a card problem and they've been very helpful which I deeply appreciate.

Cons:

Maybe some more facilities, like an iron in the room.

2026-04-10 • via Nuitee
M
Mihaela • couple • de
10
Pros:

Traumhafte Ausstattung. ( Wie ein antikes Theater). Drei Minuten Gehweg zum Raimundtheater. Viel Flair uns Atmosphäre.

Cons:

----

2026-04-09 • via Nuitee
M
Markus • solo_traveller • at
7
2026-04-09 • via Nuitee
N
Nikolajev • solo_traveller • at
10
2026-04-08 • via Nuitee
P
Prieto Sanchez • couple • es
8
2026-04-08 • via Nuitee
J
Jaroslav • family_with_children • cz
10
Pros:

Perfect location - walking distance to the center. Nice room.

2026-04-07 • via Nuitee
G
Goran • solo_traveller • rs
10
2026-04-07 • via Nuitee
D
Daniele • extended_group • it
8
2026-04-07 • via Nuitee
B
bougna • couple • es
6
2026-04-06 • via Nuitee
J
Jeremy from Norfolk • extended_group • gb
5
Value hotel which could have real old world charm but
Pros:

The location although convenient near tram 18 and
Metro line 6 was in a worrying area with drunks,
drug users and strange people. We did not have
breakfast as headed out to a central cafe. Breakfast
is not included at this hotel and 30 euros for 2.

Cons:

In the bathroom the basin was badly cracked and
the shaving mirror light did not work. In the room
the handles were missing from the very cheap
wardrobe and all four hangers were broken and not
useable. The furniture had seen better days. The bed
was new and all towels and linen clean.

2026-04-05 • via Nuitee
A
andrea • solo_traveller • cz
8
Pros:

Ubytovani bylo velmi prijemne, hotel ma sve osobni kouzlo. Vse bylo ciste a utulne. Postel velmi pohodlna a snidane byla super, vari tam moc mila pani ! :) personal prijemny a lokalita hotelu taky super. Dobre jsem se vyspala a nebylo nic slyset. Urcite se sem budu vracet. Mozna zupan by byl super jeste :) jinak naprosto super

2026-04-05 • via Nuitee
O
Oana Mihaela • couple • ro
8
2026-04-04 • via Nuitee