Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Cons:
Maintenance issues
Lack of wifi in rooms
Long wait times

Categories

Cleanliness
5
Guests had mixed opinions about cleanliness, with some mentioning issues and others not having any complaints.
Service
5.5
Service feedback was ambivalent, with some guests appreciating the helpful staff while others mentioned inefficiencies and long wait times.
Location
8
The hotel's location was widely praised for its convenience and proximity to key amenities.
Room Quality
4
Guests had significant concerns about room quality, mentioning maintenance issues, odors, and lack of essential services like reliable wifi.
Amenities
5
The feedback on amenities was divided, with some highlighting shortcomings in basic services like internet access and TV channels.
Value for Money
5
Opinions on value for money varied, with some guests feeling that the hotel prioritized profit over quality.
Food and Beverage
5
Diverse views on food and beverage services, with some guests appreciating the quality and others mentioning limited variety.
Overall Experience
6
The overall guest experience was mixed, with some positive aspects but significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 07:03

Property Description

Scenic Views and Private Balconies
Experience breathtaking views of Acapulco Bay from your own private balcony in our beautifully furnished suites.

Relaxing Pool Area and Children's Club
Unwind by the pool in a hammock or lounge chair, while the kids have a blast at the children's club. Indulge in a soothing massage at our designated area.

Gastronomic Delights and Beach Access
Savor the flavors of Mexico at our 3 dining venues. With direct beach access, you can effortlessly explore the nearby attractions and local eateries.

Ready to experience a perfect blend of luxury and convenience? Book your stay at Playa Suites Acapulco now!

Important information:

Please inform Playa Suites Acapulco in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the additional fee for children is not included in the rate and is extra from the price appearing in your conformation. This payment will be due upon arrival.

Prices for children: 0-4 years: Free 5-11 years: Prices depends on the season +12 years: Considered as an adult.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MXN 100 per day.

Location