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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Concierge service
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Supervised childcare/activities
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Fitness facilities (surcharge)
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Internet access
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Reception hall
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Covered parking
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Secured parking
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Garage
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Casino nearby
Review Highlights
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Property Description
Luxurious Accommodation
SkyCity Hotel Auckland, located in the heart of Auckland CBD, offers beautifully appointed rooms and suites with modern amenities including free WiFi and a flat-screen TV. Each room provides a view of the courtyard or city skyline, ensuring a memorable stay.
Entertainment and Dining
Guests can enjoy 24-hour entertainment at SkyCity Casino, along with a variety of dining options at more than 20 restaurants, cafes, and bars. The iconic Sky Tower nearby offers panoramic views from 3 observation levels, making it a must-visit attraction.
Convenient Location
Situated next to the Sky Tower and SkyCity Casino, and just a short walk from Britomart Bus and Train Station, SkyCity Hotel Auckland provides easy access to the city's key attractions and transportation hubs.
Book your stay at SkyCity Hotel Auckland for a luxurious and convenient experience in Auckland CBD.
Please note that SkyCity Hotel Auckland requires a NZD 100 per night on credit card pre-authorization or NZD 200 cash deposit upon check in to cover any incidental charges. This deposit will be refunded upon check out, minus any applicable charges. You must show a valid photo ID and credit card upon check-in. Please note that there is a 1.8% charge when you pay with a credit card. Please note that the private parking is valet parking and is offered at an extra cost. Public parking is also available for an extra cost. It is self parking and only allows 1 entry and 1 exit. Please note that when booking more than 9 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
People no matter the age stay for NZD 60 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Public parking is possible on site (reservation is not needed) and costs NZD 60 per day.
Location
Guest Reviews
So tidy
Location
Great central location. Comfortable hotel with decent facilities.
Very expensive for basic room
Very expensive for a basic room
Dickie the concierge is an absolute weapon, great conversation & local knowledge. Cannot do enough to help you, a gentleman!!!!!
Limited room service menu
Super clean and in an amazing area!
N/A
Everything
The fish and chips some of batter still thci k and doughie fish dry
It was convenient for the city. The concierge team was amazing and allowed us to stay parked up on check out whilst we went up the tower 😊 Check in and check out was nice and easy. Valet was welcoming.
Unfortunately it’s not really a place for kids. No pool, no park. When we did enquire about the pool we got sent to the Grand Hotel just to be told it was for their guest only. Very pricy which is understandable for being in the city.
- The aircon
- the Asian chubby guy at reception late at night was excellent
- the baggage assistant men that picked up my luggage were incredible
- The dust in the lights above the bed and on the ceiling room 325
- The wardrobe that came out of the skirting from opening it
- No access to the swimming pool facility
- One Receptionist was rude and very direct (needs retraining in customer service) considering I do formal training in customer service I know what’s good and what’s entitled service
All staff were amazing. TV wouldnt work properly. I think battery may have been flat. Would Sky in the future give discounts etc on 360 walk, The drop experiences to or on the Tower
Everything was great team. I remember as a young fella running the streets at night looking at the progression (building process) in the beginning returning to Ponsonby.
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