Grandhotel Ambassador Národní Dům

Hotels
7.9 (961 reviews)
Tomáše Garrigue Masaryka 1088/24 , Karlovy Vary , cz

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Cons:
Limited amenities
Cleanliness issues

Categories

Cleanliness
7.48
Clean but a bit dated; specific mentions of cleanliness in some reviews.
Service
8.45
Service was generally noted as friendly and helpful.
Location
8.49
Multiple reviews praised the excellent location.
Room Quality
7.44
Rooms described as comfortable but somewhat in need of updates.
Amenities
7.47
Limited availability of some amenities, such as a sauna opening time.
Value for Money
7.93
Good value mentioned in several reviews, acknowledging price points.
Food and Beverage
7.98
Breakfast variety and quality received positive commentary.
Overall Experience
7.95
General satisfaction noted in most reviews despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 13:56

Property Description

Luxurious Accommodations

Indulge in the comfort of air-conditioned units equipped with modern amenities such as flat-screen TVs, minibars, and plush seating areas. The elegant bathrooms offer a relaxing bath or shower experience, complete with complimentary toiletries.

Wellness and Leisure

Unwind in style at the indoor pool, spa, sauna, hammam, and hot tub. Let the hotel assist you with ticket services and tour arrangements for a hassle-free stay.

Convenient Location

Explore the vibrant surroundings with ease, as the hotel is surrounded by various dining options and attractions like the Jan Becher Museum. With car hire available and the train station nearby, your adventures in Karlovy Vary are just a booking away.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 50 per person per night when using an existing bed.
    Children from 2 years old to 15 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 961 reviews
Cleanliness: 7.48
Service: 8.45
Location: 8.49
Room Quality: 7.44
Amenities: 7.47
Value for Money: 7.93
Food and Beverage: 7.98
Overall Experience: 7.95
J
Jakub • couple • cz
8
2026-08-07 • via Nuitee
S
SvWo • solo_traveller • de
6
Pros:

Die Lage.

Cons:

Die Beschreibung im Internet, entspricht nicht ganz der Realität. Es wird eine Musikbar beworben die überhaupt nicht in Betrieb ist. Das Frühstück ist auch nicht so der Brüller. Sehr schlicht und einfach.

2026-08-06 • via Nuitee
K
Karin • couple • de
7
Herrschaftliches Flair mit ein bisschen weniger Luxus
Pros:

Saubere Zimmer, herrschaftliches Flair, wenn vielleicht auch etwas abgewohnt, Klimaanlage und Kühlschrank waren gut, zentral an Fußgängerzone, nicht in den Kollonaden, an denen mehr los ist.

Cons:

Eingangsbereich hat acht Stufen zur Rezeption und dann weitere 5 Stufen zum Lift, Frühstück könnte besser sein, Parkplatz ist eine Freifläche ein paar Minuten vom Hotel. Wenn man mehr Gepäck hat, sind die Stufen und Lage vom Parkplatz etwas weniger komfortabel

2026-08-06 • via Nuitee
F
Frank • couple • de
8
Wir kommen wieder.
Pros:

Sehr gutes Frühstück. Zentrale Lage.

2026-08-06 • via Nuitee
A
Anja • solo_traveller • de
10
Pros:

Rundum toller Aufenthalt, mit einer kleinen Geburtstagsüberraschung :)

2026-08-06 • via Nuitee
A
Angelique • solo_traveller • nl
9
Mooi hotel
Pros:

Op een fijne locatie en een eigen parkeerplaats voorziening.

Cons:

Niets eigenlijk.

2026-08-05 • via Nuitee
M
Michail • family_with_children • xx
10
Pros:

Vieta

2026-08-05 • via Nuitee
J
Jenni • solo_traveller • fi
5
2026-08-05 • via Nuitee
F
Ferdinand • couple • cz
9
místo skvělé, rád přijedu znovu
Pros:

skcělé snídaně

Cons:

trochu starší vybavení

2026-08-02 • via Nuitee
M
Markéta Maiová • extended_group • cz
9
2026-08-02 • via Nuitee
L
Libuše • couple • cz
10
2026-08-02 • via Nuitee
J
Jürgen • solo_traveller • de
8
Cons:

Die Umgebung ist ok, aber nicht attraktiv. Das Hotel ist in die Jahre gekommen.

2026-07-24 • via Nuitee
K
Kawacharly • solo_traveller • at
8
Begeistert
Pros:

Wir waren eine Gruppe Motorradfahrer. Perfekter Parkplatz, und auch das Hotel hat uns begeistert. Alles gut. Sehr empfehlenswertes Hotel.

Cons:

Entfällt.

2026-07-24 • via Nuitee
C
courtines • couple • fr
10
Très satisfaite de mon séjour
Pros:

Très bon emplacement dans le centre de la ville et à proximité du centre historique
Nombreux restaurants et commerces à proximité
Gare routière à 2 pas de l'Hôtel

2026-07-23 • via Nuitee
W
Woxblom • couple • se
9
Fin lugn stad, en annorlunda upplevelse.
Pros:

Så fint hotell. Vackert. Bra läge, härliga stora hotellkuddar. Bra parkering med enkel åtkomst. Luftkonditionering 🙌🏽

Cons:

Något hårda sängar. De ville inte att man tog med sig mat eller porslin från matsalen till rummen, så påtåren med kaffe från frukosten fick jag gömma med mig..

2026-07-23 • via Nuitee
K
Kirss • solo_traveller • ee
10
2026-07-21 • via Nuitee
D
Detlef • extended_group • de
9
2026-07-21 • via Nuitee
U
Ulla • solo_traveller • de
7
2026-07-16 • via Nuitee
K
Klára • couple • cz
8
2026-07-15 • via Nuitee
V
Vladimír • couple • cz
10
Skvělý poměr kvalita/cena
Pros:

Výborná lokalita, velmi tiché pokoje, ochotný personál

Cons:

snídaně by mohly být pestřejší

2026-07-15 • via Nuitee