Facilities

Nightclub
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Poor cleanliness
Noisy rooms

Categories

Cleanliness
6.68
Negatively impacted by comments on dirtiness and wet towels.
Service
9.15
Guests praised the staff for being helpful and accommodating.
Location
8.69
Great location near downtown and metro stations.
Room Quality
7.64
Mixed reviews due to noise and age of facilities.
Amenities
8.17
Standard amenities were provided, but some were lacking.
Value for Money
8.63
Good pricing relative to location and services provided.
Food and Beverage
7.18
Breakfast quality was average; not all expected items were provided.
Overall Experience
8.65
Overall positive experiences, marred by certain issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:54

Property Description

Prime Location near Major Attractions
Located just 100 metres from Tahrir Square, downtown Family Suites offers easy access to The Egyptian Museum, Cairo Tower, and Al-Azhar Mosque.

Comfortable and Well-Equipped Rooms
Guest rooms feature modern amenities including air conditioning, flat-screen TVs, and private bathrooms. Some rooms even come with a kitchen for added convenience.

Convenient Services and Facilities
With free WiFi, concierge services, and a tour desk, guests can make the most of their stay. Enjoy a continental breakfast and take advantage of room service, ATM, and currency exchange.

Book your stay at downtown Family Suites for a memorable experience in Cairo.

Check-in and check-out hours:

Location

Guest Reviews

8.1
Based on 115 reviews
Cleanliness: 6.68
Service: 9.15
Location: 8.69
Room Quality: 7.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 7.18
Overall Experience: 8.65
T
Tony • couple • fr
4
Pros:

L'emplacement place al tahrir square proche.
Beaucoup de taxi et UBER

Cons:

La nom présence de l'hôte, le petit déjeuner du matin resté dans la chambre les 2 jours et le dernier jours pas de petit déjeuner du tout.
Beaucoup de prises électriques qui se deboitent même celles de la salle de bain.
Salle de bain TRES glissante.

2026-02-11 • via Nuitee
K
Kuwait404 • solo_traveller • kw
8
2026-02-10 • via Nuitee
S
Stuart • couple • nl
9
Pros:

Yasser, onze host heeft ons echt geweldig ontvangen, fantastisch voor ons gezorgd en ons een super rondleiding bezorgd.
De kamer was netjes opgeruimd, de handdoeken als nieuw.

2026-01-14 • via Nuitee
V
victor • family_with_children • es
9
2026-01-12 • via Nuitee
Y
YASAR • extended_group • be
3
Cons:

Appartement vraiment pas facile à trouver.
Pas propre
Essuies humides
Froid
Pas d'électricité pendant 2h
3 coupures sur la journée.
Châssis avec simple vitrage, difficile à ouvrir. Très bruyant

2026-01-01 • via Nuitee
R
Richa Khanna • extended_group • in
9
2025-12-31 • via Nuitee
I
Ilse • family_with_children • nl
8
Nice stay, good price. So fine to stay also with kids
Pros:

Location is good. Downtown near metrostation.

Cons:

Breakfast was oké, bread cheese and cucumber a tomato and egg. You can make your own Thea and coffee from the kitchen.

2025-12-23 • via Nuitee
Y
Yara • family_with_children • eg
3
2025-12-04 • via Nuitee
K
Krisztián • family_with_children • hu
6
Nice and well valued apartments but noisy traffic
Pros:

The apartments are located in the downtown, close to Egypt museum. It is a safe and nice location with restaurants and markets. The provider, called Caesar is a nice and kind person, he helped us to check in at very late and organized transfer for us. The cleanness of the apartments are OK in Cairo.

Cons:

The deluxe apartment is face to a very high traffic road. It is on the 1st floor and has wood framed windows, acts like there are no windows. The vehicles are very noisy and the drivers always push the horn like their life depends on it. So it was terrible to sleep at deluxe apartment. Extreme noisy. The apartment with balcony was not so noisy as it has new windows and located on the 5th floor.

2025-10-28 • via Nuitee
Y
youyou • couple • fr
6
Décevant
Pros:

La chambre était jolie, la clim, l'emplacement.

Cons:

La chambre est correcte mais dès qu’on sort de celle-ci, le bâtiment est dans un état catastrophique et cela gâche l’expérience.

2025-09-01 • via Nuitee
R
Rona • extended_group • sa
3
Cons:

When you book its written that breakfast is included. But for us no breaksfast was given

2025-08-20 • via Nuitee
S
Sara • family_with_children • it
10
2025-08-05 • via Nuitee
F
Fatai • family_with_children • sa
9
Overall, very good.
Pros:

Nice location. Very nice staff. Always ready to provide support and meet all requests.

Cons:

All good.

2025-07-25 • via Nuitee
A
Abdulkarim • extended_group • sa
7
Pros:

قريبة من ميدان التحرير
نظيفة نوعا ما
عبدالحميد محترم
غرفتين وحمام وركن ثلاجة

Cons:

العمارة قديمة وغير واضحة في الموقع
غالبية
الشبابيك غير آمنة
في الدور الاول غير شامله المصعد

2025-07-19 • via Nuitee
J
Janet • young couple • au
5
Passable
2025-04-17 • via Nuitee
N
Nahlah • family with young children • my
9
Huge and comfortable with good facilities and in the best location
Pros:

The apartment was huge and comfortable, with facilities just enough to make our stay comfortable. Washer works well, there is a drying rack ready for us to use. Surrounding area is lively and safe, with easy to access marts and restaurants. Most of all, Yasser and his team made us feel taken care of, always ready to help and messages are replied promptly. His walking tour is one not to be missed!

2025-04-11 • via Nuitee
D
Dazzle • young couple • us
2
Very poor
Pros:

I liked the way the first room we were put in looked like. I picked a room with a bath tub because I have medical disabilities and taking a hot bath helps me feel better. Unfortunately we didn't get to stay in that room.

Cons:

I didn't like my experience here. To start with, I gave the taxi driver the "address," and the address listed isn't complete. It takes you to a building but doesn't tell you the room is inside the back of a business office. We walked around for an hour, asking for help, and nobody at any of the buildings had heard of this place. I finally got thru to someone on the phone whose directions LITERALLY told me to stand next to the police van and someone would come find me. 🙃
We got shown to the room and started getting ready to go out, as we had an even tour we were supposed to participate in. But the room we were in didn't have a locking door. We didn't feel safe leaving our belongings unsecured. We texted for help, and the same men was sent who showed us to our room. He told my husband to "pull the door all the way shut." My husband did and then used a single finger to push the door open. After about an hour of him trying to fix the door, he took us to a different room. No bathtub. By that time, we missed our tour, couldn't get our money back, or book another tour that late. We went to get dinner and noticed that people sleep on the floor of the lobby in this building. No shame towards them, but it made me feel bad to go in or out while people were trying to sleep.

Due to the location, lack of valid directions, safety issues, and the homeless people in the lobby I would very much not recommend this location.

2025-04-08 • via Nuitee
P
Parthena • with friends • pl
10
Exceptional
Pros:

Everything was amazing in our accommodation. Big apartment with big beds. But the most important was the hospitality. All the personel was incredible, anything we asked of they were more than willing to provide us with.

Cons:

The only negative about the accommodation, which has nothing to do with the apartment, was that because of its location at night it was pretty loud from the cars.

2025-03-17 • via Nuitee
G
Grethe • family with young children • no
4
Disappointing
Pros:

It is a great location, the host, Yasser, is super friendly, he helped organize trips and was very supportive of all our requests. The apartment was spacious.

Cons:

The apartment is located in a building that needs extensive renovation. It is on the 7th floor, and the lift is only partially functioning. Also, the loud noises from the street are quite disturbing.

2025-02-28 • via Nuitee
C
Caroline • family with young children • gb
6
Central Hotel, well located. Very old building.
Pros:

The location was good, close to the museum and Metro.
Staff very helpful.

Cons:

The building was older than I expected and difficult to locate with a very small lift.

2025-02-24 • via Nuitee