Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Staff adhere to local safety protocols
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Friendly staff
Great amenities
Cons:
Remote location
Cleanliness issues

Categories

Cleanliness
8.48
Some guests reported cleanliness issues in the washroom and room.
Service
9.45
Numerous reviews praised the staff for being friendly and helpful.
Location
7.99
Several reviews mentioned that the hotel was a bit remote from the city center.
Room Quality
8.94
Rooms were described as clean, comfortable, and well-appointed.
Amenities
8.97
Amenities such as the pool and rooftop restaurant received positive remarks.
Value for Money
8.93
Overall good value for the quality of service and amenities provided.
Food and Beverage
9.48
Guests highly rated the breakfast and dining options.
Overall Experience
8.95
Guests generally enjoyed their stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:43

Property Description

Luxurious Accommodation with Top-Notch Amenities

Located in Vientiane, just 3 km from Laos National Museum, Eastin Hotel Vientiane is a haven of comfort and convenience. Guests can enjoy an outdoor swimming pool, a fitness centre, and a garden during their stay.

Exquisite Dining and Relaxation Options

Indulge in delectable meals at the on-site restaurant, unwind with a drink at the bar, or simply soak in the serene ambiance of the terrace. The hotel offers room service for added convenience.

Exceptional Service and Multilingual Staff

With staff fluent in English and Lao, guests can expect top-notch service and assistance round the clock. Whether it's local recommendations or general inquiries, the reception is always ready to help.

Experience luxury and convenience at Eastin Hotel Vientiane. Book your stay now for an unforgettable experience.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8.9
Based on 478 reviews
Cleanliness: 8.48
Service: 9.45
Location: 7.99
Room Quality: 8.94
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 9.48
Overall Experience: 8.95
F
Fiona • couple • gb
9
Very good all-round hotel
Pros:

Really nice hotel. Very clean and a lovely swimming pool. Good breakfast selection. Easy to walk into town along the river, but the hotel also offers a shuttle service.

Cons:

Minor tweaks would make this 10/10.

2026-02-14 • via Nuitee
G
Geoffry • couple • au
10
Pros:

This is a classy hotel. In a superb location right on the Mekong River with magnificent sunsets every night! The hotel is quite new and looks it. It's very clean and crisp. It has a lovely pool. A trendy, classy rooftop bar with a great band!
Pay the extra for a river view suite if you can. They are very large with lovely large bathrooms and superb furnishings. You have a nice mini bar, a huge bed with soft comfy pillows. There are two balconies, a comfortable lounge area and a gorgeous white and blue colour scheme. You would swear you were in Paris.
But as always, the staff make a hotel. Everyone from the breakfast staff, the rooftop bar staff, the housekeeping staff, the drivers and the reception staff were exceptional in every way. I would like to make a special mention about Scott at reception. A highly professional and capable young man who assisted me a lot. Nothing was too difficult for him.
The hotel is a little out of town but they have a well organised free shuttle into town all day, every day so with a little planning you have endless, reliable free rides in and out of town. The food in the hotel was superb. The chefs created a large range of dishes representing cuisines from all over the world.
I would recommend the Eastin Hotel to anyone and hope to stay there again in the near future.

2026-02-14 • via Nuitee
W
Wisnou • couple • fr
10
2026-02-13 • via Nuitee
C
Cheryl • family_with_children • gb
4
Disappointing pool area
Pros:

- Breakfast is great - choice of various eggs cooked for you, waffles or pancakes, bread, cereal and fruit for westerners.
- Very spacious room, clean and lots of counter-top space to put your things. Shower is powerful and shampoo and body wash are provided. Lovely big bath towels!

Cons:

- Only 4 sun loungers, 4 small chairs & 6 bar stools at the pool - totally inadequate. Someone else in the reviews raised this as an issue a year ago and the response was 'we'll take it into consideration'. I guess the hotel chose to ignore this. I did speak to reception about the issue and asked if there were more beds/chairs as there wasn't enough. I was told they would speak to the team. No more arrived! For a hotel of this size, the pool area is really lacking - a lot of people want to cool off/relax after a hot day of sightseeing and you just can't. There's also very little shade and just 2 parasols which you can't tilt or move. I feel the hotel chose a minimalistic look over being practical. Really disappointing.
- Went to the rooftop after nowhere at the pool to sit. Whilst the chairs look nice, they are not comfortable to sit in due to the metal back.
-The room was described as having '1 extra-large double bed', it was 2 single beds pushed together. With 2 single duvet covers. It also stated 'seating area' - there was 1 chair for 2 people. Both room 803 & 804 had mould in the corner.

2026-02-10 • via Nuitee
I
Ingimar Zero • couple • is
9
2026-01-29 • via Nuitee
D
Dietmar • couple • de
8
2026-01-27 • via Nuitee
B
Bruno • couple • fr
8
Pros:

La vue le roof top le personnel

Cons:

L’insonorisation de la chambre

2026-01-27 • via Nuitee
E
edithgeorges • couple • fr
9
Confortable propre très bon petit déjeuner très bon restaurant
Pros:

Le personnel la propreté

Cons:

Peu d’espace autour de la piscine

2026-01-27 • via Nuitee
M
Melven • family_with_children • ch
9
2026-01-25 • via Nuitee
B
Blanc • couple • fr
9
Cette ville est une poubelle à ciel ouvert. C’est bien triste.
Pros:

Petit déjeuner très satisfaisant.
Personnel très gentil

Cons:

Un peu excentré.

2026-01-25 • via Nuitee
B
Bruno • couple • fr
10
2026-01-24 • via Nuitee
L
Luna • solo_traveller • tw
10
Pros:

整體都很好

Cons:

位置離市區有點遠 但有整點免費接駁車

2026-01-23 • via Nuitee
B
Benjamin yuji • couple • us
10
2026-01-21 • via Nuitee
L
Louis • couple • fr
9
Pros:

Super hôtel. Personnel professionnel, nourriture très bonne. Je recommande

2026-01-21 • via Nuitee
M
Marc • family_with_children • lu
10
2026-01-20 • via Nuitee
สุจินตนา ตันฑเทอดธรรม • family_with_children • th
8
2026-01-20 • via Nuitee
A
Adam • extended_group • gb
10
Pros:

Very clean and great rooftop area, rooms were very spacious

2026-01-20 • via Nuitee
M
Marc • family_with_children • lu
10
2026-01-20 • via Nuitee
J
Juan Manuel • solo_traveller • es
8
Una estada breu i còmoda
Pros:

La netedat, el confort de l’habitació i el personal

Cons:

No ha hagut cap cosa desagradable

2026-01-19 • via Nuitee
K
Kan • extended_group • us
8
2026-01-19 • via Nuitee