Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Staff adhere to local safety protocols
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Friendly staff
Great amenities
Cons:
Remote location
Cleanliness issues

Categories

Cleanliness
8.48
Some guests reported cleanliness issues in the washroom and room.
Service
9.45
Numerous reviews praised the staff for being friendly and helpful.
Location
7.99
Several reviews mentioned that the hotel was a bit remote from the city center.
Room Quality
8.94
Rooms were described as clean, comfortable, and well-appointed.
Amenities
8.97
Amenities such as the pool and rooftop restaurant received positive remarks.
Value for Money
8.93
Overall good value for the quality of service and amenities provided.
Food and Beverage
9.48
Guests highly rated the breakfast and dining options.
Overall Experience
8.95
Guests generally enjoyed their stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:43

Property Description

Luxurious Accommodation with Top-Notch Amenities

Located in Vientiane, just 3 km from Laos National Museum, Eastin Hotel Vientiane is a haven of comfort and convenience. Guests can enjoy an outdoor swimming pool, a fitness centre, and a garden during their stay.

Exquisite Dining and Relaxation Options

Indulge in delectable meals at the on-site restaurant, unwind with a drink at the bar, or simply soak in the serene ambiance of the terrace. The hotel offers room service for added convenience.

Exceptional Service and Multilingual Staff

With staff fluent in English and Lao, guests can expect top-notch service and assistance round the clock. Whether it's local recommendations or general inquiries, the reception is always ready to help.

Experience luxury and convenience at Eastin Hotel Vientiane. Book your stay now for an unforgettable experience.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8.9
Based on 495 reviews
Cleanliness: 8.48
Service: 9.45
Location: 7.99
Room Quality: 8.94
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 9.48
Overall Experience: 8.95
M
Michael • solo_traveller • gb
10
Pros:

Charming and attentive staff. Lovely rooftop pool and restaurant.

Cons:

Nothing

2026-03-14 • via Nuitee
W
witz • solo_traveller • th
9
THE SERVICES WOULD BE IMPRESSED.
Pros:

ALL SERVICES SUCH AS FACILITES, FRIENDLY STAFF, CLEANED ROOM. I LIKE THE ONLINE SYSTEM FOR THE SERVICES.
THANK YOU FOR THE EARLY CHECKING IN AND LONG HOURS FOR BREAKFAST.

Cons:

IT'S NOT MADE ME DISLIKE. I ACCEPTED A FEW WHICH IT'S NOT MY TROUBLE SUCH AS NO ONE STAND BY AT FRONT ENTRANCE ON MY ARRIVAL. (I CARRY A FEW BAGGAGES.) HAVE SOME NOISES FROM OUTSIDE ROOM IN THE MORNING.
THE TEVISION IN # 507 CANNOT SEE. i QUITE NOT SURE THAT IT'S BROKEN OR NOT. PLEASE RECHECK, i FORGOT TO INFORM WHEN I DEPARTED. HOWEVER, THE OVERALL ARE GOOD.

2026-03-09 • via Nuitee
M
Marc • couple • be
8
Bon hôtel un peu excentré
Pros:

Hotel de qualité, un peu excentré (mais navette gratuite vers le centre) mais proche de petits restos bien sympathique en bord de Mékong.
Très bon petit déjeuner.

Cons:

La piscine est un plus mais le fait qu’il n’y ait que 4 transats est un moins…
Ambiance un peu “froide”…

2026-03-07 • via Nuitee
B
Betty • family_with_children • fr
9
2026-02-27 • via Nuitee
E
erwin • solo_traveller • de
9
2026-02-26 • via Nuitee
M
Mélissa • couple • be
10
Pros:

Tout était parfait

Cons:

Juste un peu excentré mais ce n' est pas un défaut car un service de navette est assuré gratuitement !

2026-02-26 • via Nuitee
D
David • couple • gb
10
Fab hotel in all ways apart from distance from town although a shuttle was put on hourly.
Pros:

Breakfast was great, staff very helpful. Facilities at hotel was spot on. Shuttles into town hourly. Car even picked us up from where the minivan dropped us when we arrived from Vang Vieng. Nice rooftop bar with singer some nights

Cons:

Distance from town and nothing around . Took 20/30 mins to walk back from night market area

2026-02-26 • via Nuitee
H
HIROYUKI • solo_traveller • jp
9
洗練されたホテル
Pros:

客室やエントランスが綺麗で洗練されている
スタッフの対応が良かった

Cons:

街の中心部からは離れている

2026-02-26 • via Nuitee
J
jeanne • couple • fr
9
2026-02-25 • via Nuitee
W
Wannalak • solo_traveller • th
5
2026-02-25 • via Nuitee
C
Clement • couple • fr
10
2026-02-24 • via Nuitee
G
Gavin • couple • sg
7
Fine for one night
Pros:

Free shuttle to and from airport and into city centre. Very helpful and attentive restaurant staff. Nice gym and pool area and nice rooftop bar. Breakfast was good and restaurant is clean and fresh.

Cons:

Not perfectly clean. Rooms need spruce up and deep clean. Eg towels a bit grey, stains on walls and carpets. Reception staff very slow to check in and seemed very confused about the whole process (mixed up rooms etc).

2026-02-23 • via Nuitee
V
Vant • couple • ca
9
2026-02-23 • via Nuitee
F
Fiona • couple • gb
9
Very good all-round hotel
Pros:

Really nice hotel. Very clean and a lovely swimming pool. Good breakfast selection. Easy to walk into town along the river, but the hotel also offers a shuttle service.

Cons:

Minor tweaks would make this 10/10.

2026-02-14 • via Nuitee
G
Geoffry • couple • au
10
Pros:

This is a classy hotel. In a superb location right on the Mekong River with magnificent sunsets every night! The hotel is quite new and looks it. It's very clean and crisp. It has a lovely pool. A trendy, classy rooftop bar with a great band!
Pay the extra for a river view suite if you can. They are very large with lovely large bathrooms and superb furnishings. You have a nice mini bar, a huge bed with soft comfy pillows. There are two balconies, a comfortable lounge area and a gorgeous white and blue colour scheme. You would swear you were in Paris.
But as always, the staff make a hotel. Everyone from the breakfast staff, the rooftop bar staff, the housekeeping staff, the drivers and the reception staff were exceptional in every way. I would like to make a special mention about Scott at reception. A highly professional and capable young man who assisted me a lot. Nothing was too difficult for him.
The hotel is a little out of town but they have a well organised free shuttle into town all day, every day so with a little planning you have endless, reliable free rides in and out of town. The food in the hotel was superb. The chefs created a large range of dishes representing cuisines from all over the world.
I would recommend the Eastin Hotel to anyone and hope to stay there again in the near future.

2026-02-14 • via Nuitee
W
Wisnou • couple • fr
10
2026-02-13 • via Nuitee
C
Cheryl • family_with_children • gb
4
Disappointing pool area
Pros:

- Breakfast is great - choice of various eggs cooked for you, waffles or pancakes, bread, cereal and fruit for westerners.
- Very spacious room, clean and lots of counter-top space to put your things. Shower is powerful and shampoo and body wash are provided. Lovely big bath towels!

Cons:

- Only 4 sun loungers, 4 small chairs & 6 bar stools at the pool - totally inadequate. Someone else in the reviews raised this as an issue a year ago and the response was 'we'll take it into consideration'. I guess the hotel chose to ignore this. I did speak to reception about the issue and asked if there were more beds/chairs as there wasn't enough. I was told they would speak to the team. No more arrived! For a hotel of this size, the pool area is really lacking - a lot of people want to cool off/relax after a hot day of sightseeing and you just can't. There's also very little shade and just 2 parasols which you can't tilt or move. I feel the hotel chose a minimalistic look over being practical. Really disappointing.
- Went to the rooftop after nowhere at the pool to sit. Whilst the chairs look nice, they are not comfortable to sit in due to the metal back.
-The room was described as having '1 extra-large double bed', it was 2 single beds pushed together. With 2 single duvet covers. It also stated 'seating area' - there was 1 chair for 2 people. Both room 803 & 804 had mould in the corner.

2026-02-10 • via Nuitee
I
Ingimar Zero • couple • is
9
2026-01-29 • via Nuitee
E
edithgeorges • couple • fr
9
Confortable propre très bon petit déjeuner très bon restaurant
Pros:

Le personnel la propreté

Cons:

Peu d’espace autour de la piscine

2026-01-27 • via Nuitee
D
Dietmar • couple • de
8
2026-01-27 • via Nuitee