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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Luggage storage
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Tour desk
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Public Bath
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Outdoor furniture
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Coffee Shop on site
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Steam room
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Games
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Housekeeping on request
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Private picnics
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Wine release events
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Exercise/lap pool
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Japanese garden
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Covered parking
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Health or beauty spa nearby
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Swimming nearby
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Amenities
Casa Septem boasts an outdoor swimming pool, fitness centre, and a beautiful garden, offering guests the perfect blend of relaxation and recreation.
Exquisite Dining Experience
Indulge in culinary delights at our on-site restaurant, or unwind with a refreshing drink on the terrace while enjoying the picturesque surroundings.
Comfortable Accommodations
Each guest room at Casa Septem is thoughtfully designed with modern amenities, including a flat-screen TV, air conditioning, and a private bathroom, ensuring a comfortable stay for every visitor.
Experience the epitome of luxury and comfort at Casa Septem. Book your stay now for an unforgettable getaway.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
O hotel fica localizado no coração do Vale do Uco, na região de Tunuyán, o que torna uma base muito boa para conhecer as vinícolas do vale, seja em Tupungato ou em San Carlos. O hotel é muito bonito e arborizado, com um belo lago. Dentro da propriedade há belas alamedas de álamos e vinhedos. O restaurante do hotel é interessante, com bons pratos e boa diversidade de opções. O café da manhã é mais intimista, mas com boas opções tanto de pães quanto de frutas. O quarto é amplo e estrutura da recepção é aconchegante.
The views, beautiful property, great little gym, staff were friendly, the robes in the rooms and the beds were comfortable
Maybe a small suggestion to offer slippers as the floor gets cold :)
A wonderful place, very well maintained, beautiful surroundings, lots of nature. The rooms are very clean and modern.
The staff at the reception. When we arrived, the lady at the reception ignored us and continued working on the computer. She didn’t explain us anything but simply referred to the whatsapp message that we are going to receive. The check out was very slow and complicated. One has to wait until a member of the staff checked the mini bar regarding consumption. Overall, the staff at the reception does not show much empathy and is not representing the fantastic hotel well.
The views were great, the staff was very kind, all the facilities were on point.
There is nothing I did not like.
The location was great to visit the wineries in the UCO valley! Beautiful and tranquil. Great food and massage. Staff was fantastic! Friendly and always there to assist with activities.
Pool was half full and not maintained. It was record heat wave and we were looking forward to swimming.
The overall estate is really beautiful, it is close to Tunuyan and quite easy to access. Being not far away from Mendoza (by car) or Valle de Uco (by car), it is in the sweet spot for being close enough to many places.
Notes for the part down below:
It is not worth the price at all. During our stay we had many inconveniences that made it an unpleasant and non-recommendable stay.
We had the possibility to do some amazing stuff in our Mendoza trip and stay in other well-rounded resorts and have some very nice gastronomic experiences. So I reckon we had a good benchmark to write what is being shared below.
1) 30 days prior to arrival we were informed that an event was going to be held at the hotel restaurant, and invited us to pay $$$ to attend. One day prior to arrival, we were informed that the Regional Chamber of Commerce was helding the event. When we arrived, 500 people were having a huge festival in the gardens of the property (not in the closed restaurant). This included loud music until 1AM (my partner had fever and couldn't sleep), the closure of every facility of the property (pool, sauna, restaurant, gym) for that day. What disappointed the most is the fact that they didn't inform what the event was going to be about. Honestly for such a party every hotel would close the residential facility or allow the client to decide whether they want to deal with the event or not. And refund accordingly before the stay even takes place. But they seemed to just want every penny (more on that later).
2) At 12AM we went down to complain about the noise, no-one cared. They just informed us "60 more minutes and it's done, we're sorry". We were expecting something in return, no one approached and apologised during the next two days until the moment we had to pay.
3) When we went to pay, I asked for a full refund of the first night and they offered 15% discount, which I think was ridiculous. They would have never offered the discount if I wouldn't have asked. 30 minutes after paying, the receptionist came to me asking for more money, as she had made the wrong calculation (a mere amount vs the total price). And actually, the calculation was correct. It seemed that she'd be getting trouble for an unexisting imbalance.
3) Pidgeon plague woke us up every morning 6AM. No real measures are being taken to fight this and it was really discusting to have 6 pigeons coming and going from our terrace constantly.
4) Breakfast was average for the price.
I have uploaded the video captures to Google, can't include them here.
The space, the peace, the food was excellent!!
The installation. We didn't have a table to receive service room, didn't have enough outlets and the acoustics wasn't the best..we heard the guests in the other room talking as if they were inside
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