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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Massage services
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Non-smoking throughout
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Wheelchair accessible
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Heated pool
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Lower bathroom sink
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Steam room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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ATM/banking
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Front desk (limited hours)
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Free wired internet
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Access to nearby indoor pool
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Covered parking
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Health or beauty spa nearby
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Swimming nearby
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious 4-Star Hotel on Merchants Quay
Award-Winning Dining Experience
Indulge in exquisite à la carte dishes at our renowned restaurant, while Granary Bar offers a casual dining experience with a variety of carvery and bar snacks.
State-of-the-Art Leisure Complex
Unwind and rejuvenate in our leisure complex featuring a swimming pool, fully-equipped gym, relaxing sauna, and invigorating steam room. Perfect for a tranquil escape in the heart of the city.
Convenient City-Centre Location
Located on Merchants Quay, our hotel is just a stone's throw away from all the city-centre amenities, vibrant pubs, bars, and restaurants. Experience the perfect blend of comfort and convenience during your stay at Canal Court.
Book now and elevate your stay with us at Canal Court Hotel & Spa.
Please note the spa is subject to availability.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for £20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Location
Expensive and breakfast not included.
Congratulations to the management and staff at the hotel. Evryone we interacted with was incredibly polite and welcoming. We were even offered a lift by one of the staff members into warrenpoint when no taxis were available. Thank you.
The room was spotlessly clean but a £200/night room that has a 20 inch tv, 5 channels that we could find and little in the way of refinement left us feeling a little deflated. Absolutely no issues with beds, linen or towels it just felt like the rooms were a little tired. The brown wood effect either needs replacing or polished, the glass top side board needs lifting and cleaned both sides, the self closing doors to stairways need to be stiffened up to stop the banging when people go through them. Nothing spoiled our 2 night stay, the entertainment that we joined late on in the evening was fun, the numerous bar staff were great and nothing was too much trouble. Parking was easy and free. As our base for the "blues" festival it was perfectly fine, maybe next year you could sell the weekend with a minibus service to get to and from Warrenpoint as the bus timetable is woeful and the taxis expensive?
breakfast was good
everthing was lovely thanks
Has free parking. Rooms are spacious and had a great shower with pressure. Very friendly staff. Bar prices very good and the food was great. Great location. Full spa and leisure facilities, will definitely go back
Served my purpose with nice big bed. But expensive for old bathroom.
Homily
Nothing
General ambience and facilities
All was good!
Liked the location of the hotel and the facilities
Member of staff parked across the yellow box and got out of car with her husband, we politely asked them to move as it wasn't a parking spot and there response was I work here I'll do what I want , fuck off you c***s , wasn't exactly the start to our stay we wanted , we then seen the husband and partner in bar which they made my partner feel uncomfortable which we reported to member of reception and nothing was done so ended up leaving the bar and going to a bar outside the hotel which we didn't anticipate doing
everything
noisy room , was just outside roof of all the kitchen equipment extractors . ... and roim fridge noisy
All good
All good
I liked the Banner information on the walls downstairs indicating the age of the building and its roots back in time.
I heard my friends commenting on the portions on the plates at the meals .... nothing skimpy at all and all very enjoyable. Good quality food and beautifully prepared and served. I would have thought the booking included breakfast. Maybe it was my box ticking error.
I appreciated the tea making facility in the room and the information about the drinking water available on the corridor. I was also impressed with the water dispenser sensor which stopped the flowing immediately so that so water was wasted or splashed at that point.
I found the room too warm at night but could not manage the control the switch on the wall. I met someone from a different area of the hotel who had turned it the heat but that control was not obvious in my room.
I wondered there was no toilet brush in the Bathroom.
There was no guide for the stations on the TV. I found it hard to locate the stations/programs I wanted to watch.
Overall the rooms and all the public areas of the hotel were very well furnished and maintained all adding to the very pleasant and positive ambiance.
Staff members working there for long numbers of years says something very positive about the working environment ... a loyalty that cannot be bought nevertheless invaluable.
My visit was too short which shows that there was no sense of a need to get away from there. No difficulty that could not be dealt with. Left with a feeling I would like to come back sometime PG.
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