TAYWA HOTEL

Hotels
7.3 (816 reviews)
Calle Chaska Tika Nº110 , Machu Picchu , pe

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Room service
Heating
Family rooms
Pets allowed
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice breakfast
Cons:
Cleanliness issues
Noise disturbances
Check-in delays

Categories

Cleanliness
4.8
Several reviews mentioned issues with cleanliness, like stained sheets and damp smells.
Service
8.8
Service was frequently praised, with multiple mentions of kind, attentive staff.
Location
8.8
The location was mentioned positively in several reviews as convenient.
Room Quality
5.3
There were complaints about noise, and issues with amenities which affected room quality.
Amenities
6.8
Amenities were mentioned but not detailed, with some positive notes found in food options.
Value for Money
8.3
Overall perceived good value based on location and service, but impacted by cleanliness issues.
Food and Beverage
8.3
Positive comments regarding food quality, especially breakfast.
Overall Experience
7.3
Mixed reviews, with some guests having a positive overall experience while others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:18

Property Description

Luxurious Accommodation
Experience comfort and style at TAYWA HOTEL, located in the heart of Machu Picchu. Indulge in our well-appointed non-smoking rooms with modern amenities including flat-screen TVs and plush bedding.

Convenient Facilities
Enjoy the convenience of concierge services, free WiFi, and room service during your stay. Relax in the shared lounge or grab a drink at the hotel's bar. Our 24-hour front desk and currency exchange ensure a hassle-free experience for all guests.

Prime Location
With Machu Picchu Hot Spring and popular attractions just steps away, TAYWA HOTEL offers the perfect base for exploring the wonders of Machu Picchu. Book now and make unforgettable memories at our hotel.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 08:00 AM

Location

Guest Reviews

7.3
Based on 816 reviews
Cleanliness: 4.8
Service: 8.8
Location: 8.8
Room Quality: 5.3
Amenities: 6.8
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 7.3
A
Angela family_with_children pe
2
2026-07-24 via Nuitee
P
Paul extended_group de
2
2026-07-24 via Nuitee
R
Roger Andrés solo_traveller ec
10
Pros:

Excelente lugar y buena atención

2026-07-22 via Nuitee
B
Brissa Stefany family_with_children pe
9
2026-07-21 via Nuitee
J
Jason Percoviv extended_group pe
3
TERRIBLE
Pros:

nada

Cons:

No, hubo una araña en mi habitación y las ventanas estabab con telarañas, a parte que pague por el desayuno incluido y ni me pudieron atender eso. su personal deja mucho que desear. La toalla era una piedra.

2026-07-16 via Nuitee
S
Souza solo_traveller uy
10
Excelente estadia.
Pros:

Las camas

Cons:

.

2026-07-16 via Nuitee
R
Redouane family_with_children ca
4
Décevant
Pros:

Le lit confortable.

Cons:

Pas d’eau chaude?!! Décevant pour le prix ! Le petit déjeuner inclus est décevant avec très peu de choses!!?

2026-07-14 via Nuitee
M
Mathilde solo_traveller fr
9
Pros:

En plein cœur de agua callientes, proche de toute commodités. Nous avons apprécié notre nuit ici. Le petit déjeuner était très bien aussi.

2026-07-11 via Nuitee
P
Pozo Floreano extended_group pe
4
maso recomendado
Pros:

era nuevo

Cons:

no estaba limpio,camas con olor

2026-07-11 via Nuitee
M
Montiel solo_traveller mx
8
Pros:

Ubicación

2026-07-09 via Nuitee
Y
Yessenia solo_traveller pe
10
Pros:

Buenas atención del personal,excelente desayuno, me dejaron guardar mis cosas después de check out

2026-07-07 via Nuitee
K
Kyoko solo_traveller jp
10
おすすめです!
Pros:

レセプションの人が親切でした!

Cons:

特になし

2026-07-06 via Nuitee
A
Aravena V. solo_traveller cl
9
Pros:

Buena ubicación, habitación cómoda.

Cons:

La habitación tenía ventana hacia el pasillo, en la mañana una señorita del aseo la abrió desde afuera, cuando aún estábamos en la pieza y le advertimos que mi esposo se estaba vistiendo, hizo caso omiso y se asomó descorriendo las cortinas.

2026-07-05 via Nuitee
J
Janampa solo_traveller pe
5
2026-06-30 via Nuitee
K
Katherin extended_group us
10
Clean, quiet, great food, and excellent luggage storage service for visiting Machu Picchu.
Pros:

We really enjoyed our stay! The hotel is in a quiet area, away from the noise, but everything in Aguas Calientes is within walking distance. The room was very clean, and the restaurant served delicious food. What we appreciated the most was that after check-out, they stored our luggage for free while we visited Machu Picchu. It made our trip so much easier since we didn’t have to worry about our bags or book an extra night. Excellent service and highly recommended!

2026-06-29 via Nuitee
M
Manuel couple pe
10
2026-06-28 via Nuitee
D
Daza Lizcano solo_traveller co
6
Pros:

Nos guardaron las maletas son flexibles en ese aspecto y tratan de atenderlo bien a uno , le dan un bizcocho de bienvenida con limonada

Cons:

Pues yo pedí que me pusieran un canal y me tocó esperar tres horas y decirle como a tres personas del personal y decían ya va y lo dejaban esperando a uno.
Son radicales con el check in y check out

2026-06-24 via Nuitee
S
Salazar solo_traveller ar
10
Excelente
Pros:

Buena onda, buena atencion

Cons:

Aguas calientes es un poco caro a comparación de cusco

2026-06-22 via Nuitee
A
Araceli Coral solo_traveller ar
8
Pros:

La habitación era bastante amplia

Cons:

Tuvimos problemas con internet durante toda la estadía. Sacando eso todo excelente

2026-06-14 via Nuitee
A
Adrien family_with_children fr
5
Cons:

Le dernier étage de l'hôtel est en travaux , ils ont travaillé la nuit et il y a 2 chiens qui ont aboyé. Nous n'avons pas eu d'eau chaude le matin. Après réclamation, ils nous ont remboursé et nous avons changé d'hôtel .

2026-06-12 via Nuitee