Piedra Luna

Hotels
9.5 (452 reviews)
calle septima 82-15 , Cali , co

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Tour desk
Soundproof rooms
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Good location
Cons:
Price discrepancies
Limited amenities

Categories

Cleanliness
9.6
Several reviews highlighted good cleanliness, but one mentioned issues with shower pressure and a small bathroom.
Service
10
Overall, reviews praised the staff's friendliness and helpfulness.
Location
9.57
Positive mentions of the surrounding area being quiet and good access to commercial zones.
Room Quality
9.61
Guests found the rooms comfortable and well-maintained.
Amenities
9.06
Guests appreciated the jacuzzi access, although the lack of a pool was noted.
Value for Money
8.59
Some guests found the pricing questionable compared to their expectations on booking.
Food and Beverage
9.55
Positive remarks about the quality of breakfast and other food options.
Overall Experience
10
Overall sentiment was extremely positive, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:22

Property Description

Luxurious Spa Experience
Indulge in a tranquil spa experience at Piedra Luna with its indoor pool and hot tub, perfect for unwinding after a day of exploring.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, airport transfers, and free WiFi throughout the property, ensuring a seamless stay for all guests.

Comfortable Accommodation
Relax in well-appointed rooms featuring modern amenities like flat-screen TVs, air conditioning, and private bathrooms. Some rooms even boast balconies for a touch of outdoor charm.

Experience relaxation and comfort at its finest at Piedra Luna. Book your stay now for an unforgettable getaway.

Important information:

In case of remote payment with a foreign means, a 6% fee will be applied.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 452 reviews
Cleanliness: 9.6
Service: 10
Location: 9.57
Room Quality: 9.61
Amenities: 9.06
Value for Money: 8.59
Food and Beverage: 9.55
Overall Experience: 10
V
vanessa • solo_traveller • co
10
2026-04-10 • via Nuitee
N
Nicolás • solo_traveller • co
10
Pros:

El jacuzzy y la habitación

Cons:

Ascensor

2026-04-07 • via Nuitee
L
Leidy Diana • solo_traveller • co
9
2026-04-01 • via Nuitee
J
JOHNY ALEXANDER • solo_traveller • do
10
Confortable
Pros:

Me gustó todo el servicio y la hospitalidad que me brindaron

Cons:

Todo me pareció muy bien

2026-03-29 • via Nuitee
N
NANCY • solo_traveller • co
10
Excelente
Pros:

El personal lo hace sentir como en casa, excelente atención, la habitación perfecta

Cons:

Nada

2026-03-28 • via Nuitee
D
David Santiago • extended_group • co
10
Pros:

La atención impecable y las instalaciones muy comodas.

2026-03-24 • via Nuitee
M
Migué • couple • co
10
Pros:

Todo estuvo perfecto la atención del personal excelente el lugar agradable y muy limpio

Cons:

Nada

2026-03-24 • via Nuitee
D
Diana Patricia • couple • co
10
Confortable y excelente atención
Pros:

Las instalaciones y el servicio excepcional

2026-03-24 • via Nuitee
J
J. Sebastian Rivas • couple • co
9
Excelente atención
Pros:

Personal muy cálido y dispuesto a colaborar en todo lo que uno necesite o requiera. Las instalaciones cumplieron con las expectativas: cómodas y limpias.

2026-03-24 • via Nuitee
A
Astrid • couple • co
10
Excelente forma de atender a sus clientes
Pros:

Todo excelente aseo

Cons:

Nada

2026-03-24 • via Nuitee
E
Ellen • solo_traveller • us
10
Great hotel with friendly & welcoming staff
Pros:

The staff was very friendly & helpful. The breakfast was made to order with fresh local juice & fruits & was delicious.
The room and hotel very clean and modern.
Arranged driver from airport and daily rides.

2026-03-21 • via Nuitee
N
Nelly • extended_group • co
10
Excelente estadía
Pros:

Excelente atención. El servicio de desayuno muy delicioso y puntual. La cama muy cómoda.

2026-03-21 • via Nuitee
F
Franklin • solo_traveller • it
10
Excelencia en calidad precio y servicio.
Pros:

La amabilidad y compromiso de su gente. Además más la ubicación del hotel y las habitación muy cómoda.

Cons:

Todo estaba acorde a lo indicado en su descripción.

2026-03-14 • via Nuitee
P
Perez-Hernandez • solo_traveller • us
10
Personal impecable - aseo impecable
Pros:

Excelente todo

Cons:

Me gustó todo

2026-03-12 • via Nuitee
L
López García • solo_traveller • co
10
Muy buen hotel y excelente atención
Pros:

La atención… desde la recepción, los pedidos a la habitación y el desayuno. Muy amables y dirigentes.

Cons:

Un poco incómodas las almohadas.

2026-03-09 • via Nuitee
F
Fernando • solo_traveller • co
10
2026-03-09 • via Nuitee
E
EDMUNDO TOMAS • couple • co
10
2026-03-06 • via Nuitee
O
Osvaldo • couple • nl
10
Super
Pros:

Mooie locatie,Personel vriendelijk en behulpzaam

Cons:

Alles was en orde

2026-03-02 • via Nuitee
M
Miguel • couple • co
10
Lo recomiendo un 100%
Pros:

Recomendado excelente atención

Cons:

Muy serviciales es un excelente servicio

2026-02-28 • via Nuitee
M
Martinez • couple • co
10
Confortable estadía, con ganas de volver.
Pros:

El servicio del señor Luis, fue maravilloso.

2026-02-24 • via Nuitee