Piedra Luna

Hotels
9.5 (435 reviews)
calle septima 82-15 , Cali , co

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Tour desk
Soundproof rooms
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Good location
Cons:
Price discrepancies
Limited amenities

Categories

Cleanliness
9.6
Several reviews highlighted good cleanliness, but one mentioned issues with shower pressure and a small bathroom.
Service
10
Overall, reviews praised the staff's friendliness and helpfulness.
Location
9.57
Positive mentions of the surrounding area being quiet and good access to commercial zones.
Room Quality
9.61
Guests found the rooms comfortable and well-maintained.
Amenities
9.06
Guests appreciated the jacuzzi access, although the lack of a pool was noted.
Value for Money
8.59
Some guests found the pricing questionable compared to their expectations on booking.
Food and Beverage
9.55
Positive remarks about the quality of breakfast and other food options.
Overall Experience
10
Overall sentiment was extremely positive, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:22

Property Description

Luxurious Spa Experience
Indulge in a tranquil spa experience at Piedra Luna with its indoor pool and hot tub, perfect for unwinding after a day of exploring.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, airport transfers, and free WiFi throughout the property, ensuring a seamless stay for all guests.

Comfortable Accommodation
Relax in well-appointed rooms featuring modern amenities like flat-screen TVs, air conditioning, and private bathrooms. Some rooms even boast balconies for a touch of outdoor charm.

Experience relaxation and comfort at its finest at Piedra Luna. Book your stay now for an unforgettable getaway.

Important information:

In case of remote payment with a foreign means, a 6% fee will be applied.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 435 reviews
Cleanliness: 9.6
Service: 10
Location: 9.57
Room Quality: 9.61
Amenities: 9.06
Value for Money: 8.59
Food and Beverage: 9.55
Overall Experience: 10
N
NOHORA • solo_traveller • co
10
Muy buena
Pros:

Execelente servicio y amabilidad

2026-02-13 • via Nuitee
R
Raul • solo_traveller • co
3
Pros:

Habitacion con fuerte ruidoq que llegaba de una calle transitada que cruza cerca del hotel

Cons:

Ruido

2026-02-13 • via Nuitee
W
William • couple • co
10
Muy buena atención
Pros:

Excelente atención

2026-01-27 • via Nuitee
L
Laura • couple • co
10
2026-01-20 • via Nuitee
W
William Mauricio • solo_traveller • co
10
Pros:

Excelente

2026-01-19 • via Nuitee
L
Luz Marina • family_with_children • co
7
Cons:

La relacion del precio con la habitación es algo costoso

2026-01-19 • via Nuitee
P
PEDRO RAMON • solo_traveller • co
10
Pros:

La atención fue excelente, el personal muy cordial, las instalaciones son muy buenas y lo mismo la ubicación.

2026-01-19 • via Nuitee
K
Kompis • solo_traveller • se
10
Pros:

Todo

Cons:

Falta mejor insonorización hacia la calle.

2026-01-16 • via Nuitee
H
Helbert • couple • co
9
2026-01-16 • via Nuitee
O
Olga • couple • co
10
Pros:

Limpieza , cercanía al lugar de trabajo

2026-01-15 • via Nuitee
A
alex • couple • co
8
Pros:

Todo muy bonito y limpio

Cons:

El desayuno muy básico y que no tenga piscina

2026-01-08 • via Nuitee
S
Steve • couple • us
9
Overall a very comfortable place.
Pros:

The rooms, the pool, the location, was quiet, the room service breakfast and safety.

Cons:

Sparsely furnished and had to request some listed amenities.

2026-01-06 • via Nuitee
J
Jorge • couple • co
10
Excelente
Pros:

Todos los servicios y la atención son de una forma sin igual, además de tener una excelente ubicación, el personal y el confort hacen del alojamiento una experiencia excepcional.

2026-01-05 • via Nuitee
S
shofy • couple • co
9
2026-01-03 • via Nuitee
R
Rossed • couple • co
10
Execelente estadia en Cali
Pros:

La atención y el aseo

2026-01-01 • via Nuitee
J
JOHN • couple • co
5
Acosadores
Pros:

No me gustó que las presiones para pagar sin llegar al alojamiento

Cons:

No me gustó la comunicación via WhatsApp cada rato presionando el pago

2025-12-31 • via Nuitee
R
RICARDO • extended_group • co
8
Buen servicio, detalles por mejorar.
Pros:

La ubicación, la atención, el jacuzzi.

Cons:

El ruido en la madrugada, tanto en el pasillo, como en la calle, no se puede descansar. Al baño no le funcionaba el seguro de la puerta, es necesario algo para no resbalar en la ducha. El aire acondicionado hacía demasiado ruido.

2025-12-31 • via Nuitee
K
Katherine Andrea • couple • co
10
Cómodo
Pros:

La ubicación es muy tranquila, a menos de 10 min caminando puedes conseguir comercio y restaurantes, el personal súper atento y amable

Cons:

Sin comentarios negativos

2025-12-30 • via Nuitee
• family_with_children • co
9
2025-12-30 • via Nuitee
J
Julio Cesar • extended_group • co
1
2025-12-29 • via Nuitee